I cannot receive texts from 1 contact, why?

i have one contact that I cannot receive messages from. I can receive messages from my other contacts. The contact reveives my messages to her. I have restared my phone, deleted and re-entered the contact information. What is up with this?

http://support.apple.com/kb/TS5185

Similar Messages

I cannot receive texts from one contact after updating to the iOS7 system - why?

I cannot receive texts from one contact after updating to the iOS7 system - why?

amyhs, thanks for those details. This is certainly quite odd that this has been going on so long and we definitely want to get to the bottom of this. Now, you stated that you have reached out to technical support and spoke with a tier two technical support representative. At this time, what actions or troubleshooting steps were taken? Are you aware if a ticket with our network technicians was ever created? As well, have you ever previously had an iPhone and are you aware if the users that are unable to message you are using iMessage?
AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try t

Traded in my iPhone for a different brand of phone. I had no idea that I had to sign out of iMessage before doing this. Now, my old phone is gone and my new phone cannot receive texts from people who have iphones and had me as a contact before. They try to send an iMessage and I have no way to receive an iMessgae now. On some server somwhere my AppleID still tells people they should send me iMessages. What is the solution to this issue? Deleting my AppleID would work to solve this issue, but I cannot ever delete the ID? What can Apple do for this?

If you did not erase your apps and data before getting rid of your old phone, try using Find My Phone and erasing everything remotely. See if this works.

Cannot Receive Text from One Person

I cannot receive texts from 1 person who is also a Verizon Customer, both of us have iPhone 4S phones. I receive his messages on my iPad, but not my iPhone. All other texting seems to be working with other contacts. I could receive his texts/iMessages 12 hours ago without a problem. Any suggestions? I have rebooted my phone. He can receive my texts.
Thanks.

I'm having a similar problem. I can receive texts from this one person but he cannot receive mine. I can also not call him but he can call me. He uses A T&T but does not have this problem when texting other verizon users. I have an Iphone 4S and he has an Iphone 5. This has been happening for 3 days. I have tried resetting the networks, restarting my phone, and checking blocked contacts. Nothing is helping with the issue.

HT4528 I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

I had an iphone 4. I traded it in for a samsung galaxy note 3. Since swapping phones, I cannot receive text from any iphone. What can I do to fix the problem.

Contact Apple support to deactivate iMessage. https://www.apple.com/support/appleid/contact/

I cannot receive text from anyone that is not on an iPhone...

i cannot receive text from anyone that is not on an iPhone...

sorry i just edited. i can receive text from other carriers, other phones, but cannot receive from iphones.
i rececently switched to a 5 AND added one for my daughter on her own number but same apple id. i dont have her phone nearby to see what she may have possibly changed.

HT201269 how do i unregister my iphone? I have the galaxy s4 now and cannot receive texts from iphone users.

How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users

Hello AnnH2
If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Regards,
-Norm G.

Cannot receive text from specific person....

I can receive texts from my husbands iPhone 4S, but he cannot receive texts from me using an iPhone 4S.... I have already done a "hard reboot" and it still doesn't work. Any suggestions to help me out?

Are the messages green (SMS) or blue (iMessage)? If SMS, probably a carrier problem. If iMessage, probably an iMessage configuration problem on his account, be sure you are addressing the message to the iMessage phone number or email address configured in the settings on his device.

HT5622 I have a Galaxy s4 now and cannot receive text from some of my old iphone contacts.

Please don't hate but i recently changed to a Galaxy S4 from my iPhone 5. I am having a problem receiving text from some of my iphone contacts. I have found a few suggestions online but haven't been able to fix the problem yet. Can anyone help?

Turn off iMessage on the old iPhone.
Call Apple Support to have your phone number removed from association to the iMessage servers.

Stratosphere cannot receive texts from one person

Suddenly this morning, my girlfriend stopped receiving texts from me. It shows sent on my end, but she does not get them. I can receive text from her just fine.
I have no synced contacts, I have deleted our entire thread and deleted her as a contact. Tried sending to number with and without +1.
She has an AT&T iPhone 4 if that matters.

Thanks for posting your inquiry here, redbearder.
We haven't heard back from you so I wanted to check into the messages.
Do you know if anyone else is not receiving messages from you?
Tamara H.
Follow us on Twitter @VZWSupport

I cannot receive texts from other i phones since I switched to a galaxy s 4 today.

I just switched to a Galaxy S 4 from my I phone. I cannot receive texts on the Galaxy from other I phones. I changed my apple ID. I unregistered the old I phone. I reset the I Phone to factory settings. Nothing. Any suggestions?

http://support.apple.com/kb/TS5185

Most iPhone user's cannot receive text from me and my NEW Note 4

I chose to try the pre-installed +Messenger app from Verizon to be used rather than the fuctional default messenger. It wasn't what I expected so I switched back to the original message app. Well, that's when the issue's began with most of my contacts who use Iphone's.
I would send text to iPhone user's with no delivered confirmation text being returned as a notification. So I called them and they said they didn't receive a text. I realized the problem was a conflict with going back to the original messaging app/software.
Went to the Verizon store where I purchased the phone three times! The first salesman told me to have the iPhone user's to go into their text settings and turn on "Send MMS". That didn't resolve the issue. The second salesman called tech support and fixed the problem. Although I didn't know was done but, it was apparently a temporary fixed because it continued to happen
The 3rd salesman had to reset to factory settings and disabled/removed the +Messenger app from Verizon.
Still experiencing this stressful issue with my Note4.
PLEASE HELP ME!
I_chingon

Sorry to hear that! I tend to use the default Messages app more than anything else too.
I'm curious about your issue because you said "most iPhone users..." That can make the situation a little bit tricky, but it can also be used to your advantage, because if you compare the messaging/cellular settings on one iPhone that works and one that doesn't, you will likely find your resolution. I'd suggest looking at an iPhone that doesn't receive your messages and try to make the settings match the settings of an iPhone that successfully receives your texts.
Since it only happens with iPhone users the problem is likely not on your end; it's more than likely an issue with iMessage on the recipients' phone, but you can certainly try to deactivate your iMessage account (if you have one). Deregister and Turn Off iMessage - Apple Support. Bear in mind that this tool is usually used to solve issues that are the opposite of yours (iPhone users cannot send texts to you).

Have changed from I phone too samsung galaxy 4 but cannot receive texts from people with I phones can u help please

Hi can you tell me why I can not receive text messages from a I phone too my samsung galaxy s4 having had a I phone before

Agreed. Should not be an issue if they use text messages.   iMessage will NOT work to a non Apple device.
I have the GS3 and a house full of Apple products.   I really love the phone and am hoping to get the Note 3 in a few months.
Have you added 'SmoothSync for Cloud' to your accounts in the settings?   This allows mail, calendar and contacts to sync between your Apple and Galaxy.
you should also add DropBox
You might look at Swiftkey as your keyboard as it is much better than the stock keyboard.
I also paid for Enpass, which is an encrypted password storage.   It syncs back and forth with dropbox.

HT6154 cannot receive texts from iPhone contacts since I changed to an android phone. any suggestions?

i recently borrowed an Iphone 5 while my android phone was being repaired. Now my contacts who use iPhones cannot send me texts. I have looked form this old phone on my account and it in not there to de-authorize. I have heard this is an issue... any thoughts? I no longer have the phone or access to it...!

Also it actually the friends with iPhones need to tell the iPhone you don't have one under type of phone in contact then they need to restart there phone

Android users cannot receive text from iPhone users fix help

I currently switched from an iPhone to an Android phone and now all my friends who use an iPhone cannot send messages to me. I talked to a representative for Apple and they said that my friends had to delete my contact and then re make it so they could send messages to me. ıs there a quicker fix to it, I already turned off iMessage on my iPhone but it still doesn't work and does anyone know if they plan on fixing it.

Your friends have to delete any old conversations they had started with you when you had an iPhone, and the new conversations should go out normally as text message.
This assumes that you actually did disable iMessage prior to switching to Android. You can confirm by asking anyone you know with an iPhone that doesn't have you as a contact to try sending you a text.

I cannot receive texts from 1 contact, why?

Similar Messages

Maybe you are looking for