I cannot register photoshop cs4?! Getting invalid serial number message and I've owned this product since 2010. Also shows in my products on the adobe website.

Title says it all, and I can actually speak to a person at Adobe to get this cleared up! I unregistered the photoshop before uninstalling Web premium.

There is only that one number as far as I know. You need to get someone there to help Adobe Support is far from what it should be. Having to use Adobe support has never been easy or pleasant. However they have help me activate Photoshop after a couple disk crashes for there is no way for users to deactivate versions of Photoshop activated on the crashed disk.
I notice your serial is for the Web Premium suite not just Photoshop CS4. Are you installing the suite or just Photoshop CS4 I have only installed Photoshop myself. I do not know if there is a difference in installer between Stand alone Photoshop CS4 the Suite Photoshop CS4.
There surly is a difference in size of the downloads,

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Adobe Photoshop cs4 extended invalid serial number

I just bought adobe photoshop cs4 extended from a large retail computer store.I had the trial version of photoshop cs4 extended.I uninstalled the trial version and installed from dvd.I got a Invalid serial number error.I am sure there was a software configuration problem .The reason ,the disk needs to verfy that you have the original disk,If that happens ,After installation ,Just delete this file C:\Program Files\Common Files\Adobe\Adobe PCD\cache\cache.db This is the location where it installed the serial . After deleteing it will create a new cache.db file and store the serial there that goes with that disk . When you open PS cs4 it will ask to enter serial again.Just enter the serial again that came with box ..I guess this would work also with adobe photoshop cs4

I encountered the same problem with Photoshop CS5 - I had the trial version installed, and now bought the extended version, but it keeps saying the license key is invalid. I did unistall, ran the cleanup tool, but it is still not working. Any help is appreciated.

I have purchased Adobe Acrobat XI Pro. I have a serial number (removed by host) I purchased this product after the free test period had expired. Now I cannot enter the serial number into the website because it says that the product is not

I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired. In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host]. So I cannot use the program. John Steele. [personal information removed by host] Thank you

@Bill, I removed your post, since its subject now contained the serial number which I could not remove.
Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
I will add to Bill’s reply and add that you should not post your phone numbers or other personal information on the internet.

When installing CS5 Design Stanard I get an "invalid serial number" message. How do I check to see if the SN

This is very frustrating! I can't get my program (CS5 Design standard) to load. I had a computer crash, and I get an "Invalid Serial Number" message every time. I'm using the same serial number that came with the program. What do I do next? I get sent into a loop of Q & A's whenever I ask a question. I have never seen a website with so many links before. Someone said to debug the SN#, but I can't find the link to debug. HELP!!!

When I click on the link I just gave you, this is what I see:
Your last message was ambiguous about whether you had actually talked to Web Chat.
I've been told that Web Chat is handled from the US time zones so if you're in a different part of the world, you may have to accommodate that.
Serial number issues cannot be handled in a forum because (obviously), you're communicating a serial number which would be broadcast to the entire internet. Also, few Adobe employees are on most of the forums. There are NO Adobe employees on this forum.

Getting invalid Serial Number during install

Installed Acrobat Pro 9
Used SN as per my account profile
But getting "Invalid Serial Number" error message

Hi victora60929315,
I would recommend you to refer this KB document : Error "Invalid serial number" | Acrobat 9 | CS4
Please let me know if you need any further assistance.
Regards,
Rahul

I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

Please give me order confirmation e-mail so that I can install Photosho.
After download installation file, I am stacking due to no serial No information.

お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
iPadから送信
2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
OW72247756さん
AdobeJapanForumをご利用いただきありがとうございます。
恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか？
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I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!

Error "The serial number is not valid for this product" | Creative Suite

I get an invalid serial number message

Crashed my hard drive. Went to my Adobe account and pulled up my Products list. Downloaded CS5 and input the serial number in my Products list. Everything went fine. Downloaded Adobe Acrobat 9 Pro and input the serial number in my Products list. Got "invalid serial number" message.
What's the story? What do I do now?
PC system running Windows 7 Ultimate.

Error "The serial number is not valid for this product" | Creative Suite
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
Do you have separate licenses for Acrobat versus CS5?

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I deactivated Acrobat 9 Pro from a Windows 8 laptop and installed it on a new Windows 8 laptop and got the error message "Invalid Serial Number." I am entitled to this installation, can someone help?

I see that the number in my Adobe Account is a MAC serial number – I purchased both the Mac and Windows versions of the program. I tried to enter the serial number of the Windows version into my account and it says it’s already registered. But when I installed the Windows version on a Windows computer I got the invalid serial number message. They have two different serial numbers! Can you help me with this?

This serial number is no longer valid for this product

Hi everyone, when I typed in my serial number for my design premium 5.5, it said "This serial number is no longer valid for this product". I purchased the product in 2011 and I installed it on my computer several times because I re-installed windows. I did not know that I need to deactivate and I could not do so any more because I had re-installed the windows....... How can I get my serial number and the product working?????? Thank you very much!

Sorry I missed that you were going to plug them together.. by ethernet??
I have to ask why?? In the same room what do you want two airports running for??

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.

I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?

Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani

Have registered ver elements 7 on win7, need to reinstall and get "invalid serial number"

Have registered version of elements 7 on win 7
had to reinstall win7 and now install disk says I have "invalid serial number" but it';s the same serial number I registered??

See the following:
My serial number doesn't work :
http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
If that doesn't help, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Installing new Retail version of Photoshop Elements, receive Invalid Serial Number

Hi Everyone,
I purchased a new Box retail version of Photoshop Elements and Premiere Elements 12 and before installing I am asked for the Serial Number. I enter it from the box but I get a message that says it is invalid serial number. How can that be if that is what is on the Box.
Thank you,
Danny

Hi Everyone,
I was able to solve it myself and in way should have provided more information. I was installing the software under the local Admin which in my Domain does not have internet access through our Proxy.
Once I logged on with my Domain Admin and tried to install the software, it worked with out problems. I was not aware that the computer needed access to the Internet to verify the Serial Number.
Thank you all for your time and assistance.
Regards,
Danny

Acrobat 8 3D "invalid serial number" message

I'm getting the message, "You have entered an invalid serial number. Please reinstall Adobe Acrobat 8 professional and enter in a valid serial number when asked."
However, the fixes on the Adobe forums for this problem state that it occurs due to Creative Suite 3 (CS3) installations, but I haven't had the CS3 installed on this Windows XP SP2 machine.
I only have standalone InDesign CS3 installed, not the suite. I had the beta standalone IDCS3 installed, and uninstalled it before installing the shipping version.
I had the shipping version of FrameMaker 8 standalone installed. I uninstalled it before installing the beta Technical Communications Suite (TCS). I uninstalled it, restarted Windows XP SP2, then installed the shipping version of TCS, registered it, and authorized it.
With the exception of Acrobat 8 3D, the TCS applications run fine.
I've tried repairing the Acrobat 8 3D component of TCS, and also tried updating to 8.1.1, but no change in the message.
I've only found solutions for the invalid license error that relate to CS3, not TCS.
Before I uninstall TCS, which takes over an hour, and then run the CS3 cleanup script at level 2 - the Adobe knowledgebase recommendation, I'd like to know if this procedure has been successful for anyone who has had the problem, but hadn't installed CS3. I don't want to find out that running the CS3 cleanup script level 2 causes damage because the suite isn't and wasn't installed.
Has anyone done this?
Regards,
Peter Gold
KnowHow ProServices

]Sometimes it feels we're more like the coal-miners canaries... Tweet! Tweet! Cough! Cough! Arrrrrrrrgggggggghhhhhhhh!!! .....<G> Hi, Arnis: There is some perverse pleasure in stumbling into a near-lethal (or at least crazy-making) situation in beta testing, and solving it as well, for the benefit of others in the community of users we all belong to. If only the bug lists would honor these brave souls by naming the bug discovery after them, as well as identifying them with prosaic bug-database numbers<G>. Your solution was very helpful. Here are some notes that may be helpful to others. I'm also reporting this to the beta program. * Removing TCS with Add/Remove Programs didn't fix it. In addition, somehow, although TCS was removed from the application list in A/R, it seemed to be on my system, even after restarting the computer and Windows! I could launch some of the applications, but because it seemed so uncertain, I didn't want to stop at this point and pray nothing would go wrong later. * I ran Microsoft Install Repair Utility, which seemed not to do much. * I rebooted and reinstalled TCS, but had the same problem with Acrobat 3D, so I figured the cleaning wasn't complete. So I uninstalled it, then ran Microsoft Install Repair again, after which... * I copied a bunch of settings files and third-party scripts and plug-ins from Programs/Application Support/Adobe, and my User/Application Support/Adobe folders for the installed ID CS3, and also zipped the whole installation to preserve any information I might need to recover or information about where things need to go in the directory tree, before uninstalling InDesign CS3 and InCopy CS3. Then I ran the Adobe clean-up script level 2, which ran the Microsoft utility. Just to be "extra careful," I ran the Microsoft utility separately; This time it proposed to remove itself! Must be something to do with having nothing left to clean up? Removing it results in the Adobe cleanup script level 2 reporting that the utility isn't installed, needs to be, and quits. Circles within circles - confusing in its helpful way, or helpful in its confusing way. * I ran the Adobe CS3 Clean Up Script level 2, in the preview mode, to see what it planned to do. It proposed to remove InDesign and InCopy CS3 directories, so I removed them before proceeding. * Finally, ran the CS3 clean up script level 2 for real, rebooted, installed TCS, gave the serial number, and was back in business...almost. - Applications launched OK, including Acrobat 8 3D, but, attempting to save a FM document as PDF displayed an error that Distiller couldn't run because Acrobat 8 3D wasn't activated (even though the TCS activation was working for all apps in the suite). While I was doing another slow burn because this was a reprise of one of the problems that sent me on this Odyssey hours and days earlier, Lo! and Behold!, Distiller launched, then Acrobat opened to display the PDF. I'm guessing that Acrobat 8 wasn't *running* at the time I did Save As PDF, so the error was an error in detecting Acrobat. Man! * I was going to leave out the part where I mistakenly entered the beta-test serial number when launching the new TCS installation, which was accepted and worked up to the point that the validator closed the application! The only solution was to uninstall, run MS utility for good luck, pray, and reinstall, which was successful. I provided the correct serial number, and am back in business. This is pilot error, but it reveals a bug that should be fixed - the application should not give a green check mark (valid serial) indicator to a timed-out serial number. The serial should be invalid if it is invalid. Another bug is that the option to activate the suite by checking an application in the final screen should not provide check boxes for the three applications - the check boxes should be radio buttons. Checking multiple applications opens each checked application and prompts for validation. Very confusing!!! Hoping that this helps others stay out of trouble, or that this helps them find solutions. Regards, Peter Gold KnowHow ProServices

Invalid serial number (fixed) and incredibly slow uploads

I have a G4 Mac Mini running OS X Server 10.5. It's been working for a long time. I just moved and suddenly it said invalid serial number. I saw Airport was on and turned it off and that problem seems resolved (how did it start??). Now, I have another problem. I used to move files through the server no problem. No, uploads max out at 50KB/sec. It doesn't matter if I connect via wireless or wired. What could cause this? All the disks check out. I've resorted to moving files onto the server with a portable external hard drive. Any help at all would be appreciated.
I also can't update the server. It stalls on restart or shutdown, every single time. Suggestions?
I've searched and not found any good matches for my issues.

When you enter the serial number there are usually six entry boxes where you enter just the numbers from the serial number, four numbers per box.

I cannot register photoshop cs4?! Getting invalid serial number message and I've owned this product since 2010. Also shows in my products on the adobe website.

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