I cannot reinstall my operating system..
Hello.
I bought my macbook about a year ago. shortly after the new year it started acting up. when we would start it up, it would take forever to load. and it wouldnt load all the way. on my top bar the only icon that showed on the right corner was the search icon.
i tried to reinstall the operating system. it was successful. i archived all my info and went to retrieve my photos. i then realized i needed to install the applications disk as well, so i did. everything was still find up until that point. it still would not let me access my pictures. told me i needed to upgrade to a newer version of iphoto. so i checked for system updates. it pulled up 12. i said to install them all. after it restarted, it stopped after about the 3rd or 4th app install and told me to restart because it couldnt finish. so i did. then a screen with a bunch of symbols popped up when i restarted that told me to restart again. so i did.
it kept taking me back to that screen on start up, so i put my operating system install disc back in. it told me i had to erase everything to continue, so i did. then it would not install. i shut it down, and tried again. this time instal was successful, but when i restarted it took me back to the instal screen. it wont let me eject the disc, and it keeps taking me back to that screen. so.. i tried to erase and instal again. now it wont even get halfway through the instal before it quits and tells me there is a problem..
so..... what is the problem? i didnt want to take it to a pro but i feel i have no choice now.. just hopeing someone here could help me?
thanks. ill try my very best to answer any questions that are asked of me.
the installer log popped up. i tried to save and it tells me i dont have permission.
the first few lines say: LCA[65] folder manager is being asked to create a folder (cach) while running as uid 0
LCA[65] folder manager is being asked to create a folder (asav) while running as uid 0
OSinstaller [151] IFDisk Object (null) was set with a nil DMDisk object
when i went to the disk utility it told me that i couldnt do anything to my hard drive because it couldnt be unmounted ? i tried to "fix it" and then i tried to erase what was installed and it gave the same message both times...
Similar Messages
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How do I reinstall my operating system and keep my data?
I recently installed a new time capsule and created a network. I have a three year old iMac (early 2009) on this network and a Mac Book Pro (late 2011). In addition, I backed up iTunes and iPhoto libraries to an external drive, with the intention of erasing them from my internal HD, just before installing the time capsule.
Since making this change there have been a number of problems with the iMac. It freezes up frequently, and also opens and closes programs at will. For example, it reopens already closed windows on its own. Speakers shut themselves on and off. The mouse disappears. Going full screen with a movie enlarges the screen, but the moviie appears the same size in one corner. There are "flashes" of windows which open and close at lightening speed. All these problems are intermittent, but started within the past two weeks, after intalling time capsule. Most recently, I received an error message where a grey screen came over my open window and told me I had to restart my computer immediately.
iTunes also had a problem with launching itself over and over. I did a bit of searching the web and resolved it the following manner. It seems to have worked.
While ITunes was open I opened Terminal and typed: killall iTunes
This seems to have worked, but I include the information here to expound on the problems I've been having.
I have my system backed up to the time capsule, using time machine, and the above mentioned libraries are on a seperate hard drive. But is it possible to reinstall the operating system without losing documents and other personal stuff on my iMac? Is reinstalling the recommended fix for all this instability?
In addition to the above, my Mac Book Pro has also been running slower, with lots of pinwheels, since the network setup.
Thanks in advance for your help with this problem.Hello Linc, thanks for your help. Did not find a UUID--or at least I don't think it is here. Here is the requested report:
Tue May 8 11:07:40 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00c6ca61, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000660
EAX: 0xffffffff, EBX: 0x00000027, ECX: 0x07f2f604, EDX: 0x00000010
CR2: 0x00000010, EBP: 0x32753b28, ESI: 0x21b5a000, EDI: 0x062d03f0
EFL: 0x00010202, EIP: 0x00c6ca61, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000002
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x32753918 : 0x21b837 (0x5dd7fc 0x3275394c 0x223ce1 0x0)
0x32753968 : 0x2abf6a (0x59e3d0 0xc6ca61 0xe 0x59e59a)
0x32753a48 : 0x2a1a78 (0x32753a60 0x18 0x32753b28 0xc6ca61)
0x32753a58 : 0xc6ca61 (0xe 0xa140048 0x32750010 0x500010)
0x32753b28 : 0xca4341 (0x21b5a000 0x2177a000 0x1 0x5a9e580)
0x32753b78 : 0xc676dd (0x21b5a000 0x2177a000 0x32753bb8 0x1d)
0x32753b98 : 0x571dcd (0x21b5a000 0x860134 0x32753be8 0x0)
0x32753bb8 : 0x284f15 (0x21b5a000 0x8d48570 0x1d 0x32753be8)
0x32753c08 : 0x21dbfc (0x6b8dc98 0x8cb65a0 0x0 0x6968dd8)
0x32753c48 : 0x210a86 (0x6b8dc00 0x12 0x32753ca8 0x20f4ae)
0x32753ca8 : 0x21e0cb (0x6b8dc00 0x10000 0x0 0x210814)
0x32753cd8 : 0x23ff7b (0x32753cfc 0x24 0x8397164 0x0)
0x32753d28 : 0x215256 (0x8d48570 0x1 0x1 0x221eeb)
0x32753d78 : 0x215868 (0x571fbdc 0x1c113 0x21addc10 0x63f73e8)
0x32753db8 : 0x22ca4d (0x571fbdc 0x74cc640 0x32753e08 0x480e5d)
0x32753e08 : 0x481892 (0x63f73e8 0x9 0x0 0x5c587a8)
0x32753e58 : 0x48d017 (0x7919000 0x9 0x0 0x7919110)
0x32753ec8 : 0x48fec0 (0x9 0x0 0x32753ee8 0x2a45c9)
0x32753ef8 : 0x219432 (0x5c587a8 0xffffff7f 0x1 0x3ca05a8)
0x32753f38 : 0x2ab89f (0xffffffff 0x1 0x1 0x3)
0x32753fc8 : 0x2a18da (0xcf05b04 0x0 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.3.6)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.3.6)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: iMac9,1 (Mac-F2218EA9)
System uptime in nanoseconds: 79149489400674
unloaded kexts:
com.apple.iokit.IOUSBMassStorageClass 2.6.7 (addr 0x46eaa000, size 0x49152) - last unloaded 44716392371447
loaded kexts:
com.apple.filesystems.msdosfs 1.6.3 - last loaded 51681517182611
com.apple.filesystems.afpfs 9.7.1
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.IOBluetoothBNEPDriver 2.4.5f3
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.GeForce 6.3.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleUSBAudio 2.7.6f6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBHIDMouse 162
com.apple.driver.AppleHIDMouse 162
com.apple.driver.AppleUSBHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
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I need to reinstall my operating system for 10.5 after seeing a file folder and question mark flashing on my start up screen. Can anyone help me with this?
Hello,
That means it can find the Hard Drive, or can't find the things needed for booting.
See if DU even sees it.
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.) -
I have Adobe Acrobat 9 Standard on both of my computers.
Some time ago, one crashed my computer and I had to reinstall the operating system and all applications.
After I had installed once Acrobat 9 Sdt in the computer, I wanted to update the software version 9.0.0 update to the same level as it was before the crash and that the other computer has version named 9.5.5.
The system for update from version 9.0.0 does not work at all. "There are no updates" listed in the dialog.
Can you advise how I get my Adobo Acrobat 9 Standard (Version 9.0.0) could be updated to the same level as the computer had before the crash.ftp://ftp.adobe.com/pub/adobe/acrobat/win/9.x/
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i have deleted my private folder and do not have enough space to reinstall my operating system. How can i transfer files from my hard drive to an USB drive to free up space when the operating system isn't working. or do i need to erase disk through disk utilities without erasing data (but will it delete my programs such as photoshop, office, creative suite?
Connect the computer to another Mac and put it in FireWire Target Disk mode, or use the Disk Utility to clone the drive or image specific folders with the USB drive as the target. After you've copied off everything you want, you'll likely need to erase the drive and reinstall the applications.
(69695) -
How do I reinstall my operating system (Snow Leopard) after a hard drive upgrade. I did a Time Machine backup before the new hard drive was installed. I put in the Snow Leopard install disc and don't get the icon I'm supposed to double click to install Snow Leopard and then the backup.
HELP PLEASE!!Is the new HHD in the MBP?
Is the new HDD formatted Mac OS Extended (Journaled)?
Where is the old HDD? In an enclosure? What is on the old HDD, your user data? Is the Snow Leopard System on it?
Do you have a separate Time Machine Disk with your user data?
Answers to these questions should give an exact status of your situation so that one can proceed in the right direction.
Ciao. -
I want to reinstall my operating system,How can I back up all my add ons, extensions and personas for reinstallation when Im done?
Im using fire ftp,downthem all,wot , antiporn pro,and various personas.
I dont want to renstall them all one at a time, rather I would like to ireinstall a back up like I do with my bookmarks,
Is this possible??See this support article. <br />
https://support.mozilla.com/en-US/kb/Backing+up+your+information -
Whould reinstalling the operating system fix, slowness of the macbook pro
Whould reinstalling the operating system fix, slowness of the macbook pr
It's best to describe the problem, in as much detail as possible, rather than your conclusions as to what's causing it or how it should be solved.
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HT201240 Erased and reinstalled my operating system did i loos my lion ? if so how do i get it back?
I have erased and reinstalled my operating system in doing so i did not reinstall leopard but did install disc 1 an 2 and Snow Leopard! I had lion also! how do i tell if i have my lion dowm load installed or not and how can i recover my lion?
Try the following user tip:
Recovering your iTunes library from your iPod or iOS device -
I cannot get the operating system back on
after erasing everything off my macbook pro I cannot get the operating system back on. It says my machine cannot be verified.
can yout machine not be verified or can the software not be verified?
If it's the software, you'll need to download Lion again as your isntaller is likely corrupted.
If it is the former, I'm not sure.. sorry -
My ipod is not syncing after I have reinstalled the operating system on my machine.
My ipod is not syncing after I have reinstalled the operating system on my windows pc.
2.2.1 is not the latest available for any ipod touch.
Is yours the original ipod touch?
If so then:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -
My ical is not populating after i reinstalled my operating system - my Outlook 2011 is ok but I now want to sink my iphone 4 with my outlook and i presume i need ical to be populated for this
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier? -
Why does my computer look the same? I reinstalled the operating system.
My mid-2012 Macbook Air has been running a bit slow, and I've had problems with other things, too. So I decided to reinstall the operating system and start from scratch.
But after restarting my computer in rescue mode, everything is the same. I backed up my documents and photos and fully expected my computer to look like it did when it was brand new. So this is very confusing for me.
I clicked the button for reinstall. Why wasn't everything wiped clean?
Also, the fan is running loud since the install. It's been maybe seven minutes. Why would that be happening?
Thanks.Thank you for the help. Much appreciated.
The only confusing part was not quite knowing which option to select for the erase. Three different options appear in the left sidebar. One said something like Mac Hardware, so after some hesitation I chose that one. I wish there was a blurb that helped people understand what these are, in case they end up chosing the wrong one and permanently damaging their computer.
But it looks like I chose the right one, thank goodness. My computer is noticeably faster now because of the erase and reinstall.
Cheers. -
I'm running OS X 10.4.11 on my PowerMac, and cannot retrieve email. Does this have to do with iCloud? I also cannot upgrade my operating system as my computer won't accept it. Any information about this for me? Thank you!
Hi Steve,
If this is dot mac or Mobile me you can still use IMAP eMail in the iCloud.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
MAKE A NEW ACCOUNT - DO NOT TRY TO ALTER YOUR EXISTING ACCOUNT.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to http://appleid.apple.com then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0 -
How do I reinstall the operating system on my MacBook Pro without using my apple id?
I'm selling my computer. Everything has been erased. Now the operating system, Lion, needs to be installed. I believe the computer did not come with a cd so reinstalling is done through wifi.
Katacali wrote:
We bought it in January 2010. I'm not sure what OS it came with but when I look at the dates of each OS on wikipedia it looks like it came with Snow Leopard. The only disk I happen to have is Leopard.
Let's drop back a minute and go through what you can and cannot do with this machine.
1. If the machine came with Leopard, you can install Leopard and then go to Snow Leopard and up the line of the on-line Mac OS X versions, that is, Lion, and Mountain Lion and Mavericks as compatible. If the disk for Leopard that you have is a grey face disk, that is a machine-specific disk and will only work if it is the disk that came with your MacBook Pro. If it is a panted face (black) with a large silver X it is a retail version and will install IF your machine came with Leopard.
2. If your MacBook Pro came with Snow Leopard, it will not install Leopard. If it came with Snow Leopard and is a 2010 machine, it will not install the retail version of Snow Leopard since that is 10.6.3 and the 2010 and later machines came with 10.6.6 preinstalled. You must call Apple Customer Support and have them send you the machine-specific install disk for that machine. There is a fee of something like $20 in the US for doing that.
3. If your machine came with Snow Leopard, you need to reinstall Snow Leopard and then move to the on-line Mac OS X versions, you cannot download a version with your Apple ID associated with the version currently on the machine. The starting point HAS to be Snow Leopard for the new owner to do an on-line Mac OS X download.
4. With Snow Leopard installed and on-line software updated to 10.6.8, the new owner can then move up to Lion or above depending on the compatibility of the hardware. To move to Lion or above the machine must have an Intel Core 2 Duo processor. To move to Mountain Lion or Mavericks the machine must meet the requirements in http://support.apple.com/kb/HT5842.
At any rate, the new owner must install Snow Leopard on that machine before any move to one of the Mac App Store versions of Mac OS X.
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