I cannot reinstall OS X on my Macbook Pro

My little over 3 years old Macbook recently decided the harddrive was corrupted and just died on me. It would start and then on the grey loading screen would shut down. After reading a few support groups I then got into the disk utilty menu. So far in this I verified the HD which failed. I then tried to repair, which failed. I then erased the hard drive so I could reinstall OS X and start afresh. The erasing seemed to work fine.
The problem now is I go into this utilites menu, click on install OS X Mavericks, which is what was installed before. It verifies everything I log and then it starts the download and install which takes around an hour. Once it finishes however it reverts back to the utilities menu and nothing seems to have changed. The only thing which is different is now when I restart my Macbook it goes straight to the utilities menu and I do not need to hold the options button.
Really not sure what to do anymore? I feel like I may need a new harddrive? Any advice would be greatly appreciated.
Thanks.

You need to use OS X Recovery to reinstall Mavericks.
Startup your Mac while holding down the Command + R keys so you can access the built in utilities to reinstall OS X.
Please read >  About OS X Recovery

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