I cannot reinstall PSE 10. I have disabled all virus protection. It will not install "Shared Technog

I cannot re-install PSE 10. I have disabled all virus prorection. It will not install "Shared Technologies"

If running (check Task Manager) end the ElementsAutoAnalyzer and DynamicLinkManager processes. Then run the installer by right-clicking it and selecting Run as Administrator. That has always worked for me in past versions of PSE, although others report it didn't for them. Certainly worth a try.
Cheers,
Neale
Insanity is hereditary, you get it from your children

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Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was d

Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was doing some 3D work and the computer kept crashing and thought I would just reinstall my software.

uninstall (using the uninstallers), clean Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall.

HT4623 Have 2nd gen touch/book app will not install/need software update

hello:
Have 2nd gen touch...book app will not install on touch...need software update for touch to install book app...where can i download the software to run the book app per my 2nd gen touch.
ty
hill02

Lastest Updates for iOS:
iOS 2.2.1 (or iOS 3.1.3 if paid) - iTouch 1Gen
iOS 4.2.1 - iTouch 2Gen
iOS 5.1.1 - iTouch 3Gen
iOS 6.1.3 - iTouch 4Gen & 5Gen
iOS: How to update your iPhone, iPad, or iPod touch
A second generation and third generation iTouch looks completely identical (from the outside).
Identifying iPod models
You can find older version apps on here:
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices
Hope this helps.
Message was edited by: keeferaf

I have Adobe Creative Suite 5, updates will not install?

Th icon in the bottom says I have updates {or 6 months now I have clicked on this to no avail). I click, the files download but do not install. Errorcode suggests it cannot find software is looking for past products to verify upgrade updates. The CS5 product on this computer is FULL VERSION not an UPGRADE VERSION! I have three copies I bought and this one will not allow the updates to install. I could give it old codes as I have them but IT DOESN'T ASK ME FOR THEM NOR give me a button to seek them out....
Suggestions?
Windows 8.1 machine...plenty of hard drive an ram....same computer type and setup two other licensed copies work fine on...
JG

install manually, http://www.adobe.com/downloads/updates/

I upgraded to a new macbook pro and gave my old macbook to my daughter, we have deauthorized all other computers it will not let us download itunes library with her id it say it already authorized to another apple id... help how do we fix this

i upgraded to a macbook pro and gave my old macbook to my daughter, we tried to get her itunes library downloaded on it and it said that there was already an apple id assigned to that computer.
we went on the new one an de authorized all computers and then tried to re load her itune library on and it still isnt working. what are we doing wrong?
i called tech support and they are useless until you are willing to pay them 269 dollars to give you the information. ive spent a smal fortune buying apple products over the last 2 years, the least they could do is answer a simple question. Please help

It sounds to me like there are two separate processes being intertwined above:
1. Setting up your daughter's MacBook with identifying info; e.g., Apple ID for the user account on that machine.
2. Transferring the iTunes library (a very different operation).
Have you used Apple's Migration Assistant to move your daughter's information from her old machine to the MacBook? That would have avoided this whole issue.
If not, either start the process over and use Migration Assistant, or try to more carefully and precisely define exactly what you did to accomplish this transition. You said, for example, "there was already an Apple ID assigned to this computer." That statement almost certainly did not originate with iTunes.

Tried to reinstall PSE 12 after factory reset on laptop. Download will not accept product code. Adobe wants me to buy subscript to get help. REALLY!

Oooops, title says it all. Anybody know what to do about the download issue?

What do you mean by "product code"? If you mean a redemption code, you only use that the first time, then your serial number goes into the actual program, no matter how many times you need to reinstall it.
Try this:
Find your serial number quickly
If there's nothing useful on the page, you can start a chat session with adobe there. Just keep going when it looks like you got looped back to the starting page--it's not really the same page at all.

Cannot use Mac 10.9.4 at all freezing and apps will not open

I am not able to open the apps on my Macbook Pro OS X 10.9.4, they just bounce. Activity Monitor gets so frozen I cannot find out what the hold up is. Screen freezes in some of the system preferences as well - Users, Parent Controls Accessibility. I do not have a disk, no disk drive to reinstall. I am very new to Mac, please help
marcyg

Do you have at least 4 GBs of RAM installed and at least 20 GBs of free space on your hard drive.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I have windows 7 32bit and itunes will not install

The Apple Installer found Itunes and tries to install it but then half way through the install after it completes the downlown it say there was a network error and the installation fails.
The problem is that for some reason it got far enough along to have removed the old version of the Itunes that had been on my system because that is now nowhere to be found.
This makes backing up my daughters Ipad rather hard now...

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

When i try to download itunes and other things it says my ios is out of date how do i update i have updated all updates but still will not let me dowload some application this is an old mac book and firt time i have used it please help

i have got an old mac book from a relative but i dont know how to upgrade to a later operating system.
i have installed the updates but it keeps coming up i need a more up to date operating sytem ios6??
pleasehelp

Your old MacBook series, built between 2006 and 2010, had several
different verions within those years and they do not all accept a later
upgrade to the most newest OS X versions...
These shipped with (early) intel-version Tiger OS X 10.4.x through
Leopard 10.5.x, and early models can use Snow Leopard 10.6.8,
& some can run as late as Lion 10.7.5; or maybe Mavericks 10.9.2.
Hardware limits and system configuration specs determine this.
A supported computer may also need hardware upgrade (RAM)
to run a later OS X system version along with newer software.
•How to identify MacBook models:
http://support.apple.com/kb/ht1635
•Apple MacBook Specs (ALL MacBook Technical Specs) - everymac.com:
http://www.everymac.com/systems/apple/macbook/index-macbook.html
The base system upgrade for earliest MacBook 1.1 & MB2.1 past
the original as-shipped Leopard 10.5.x, would be Snow Leopard
10.6 (w/ Combo update to 10.6.8 v.1.1) for Snow Leopard download.
So your MacBook likely has either Leopard or Snow Leopard. If it has
Snow Leopard 10.6.8 installed/updated to last step, then it may be
able to go to the online Mac App Store, App Store, iTunes Store, etc.
You can see if an applicable upgrade past the current OS X system
is available from the Mac App Store. If yours is MacBook1.1 (early)
then highest it may go is Snow Leopard 10.6.8. The later MB2.1
has limited upgrade, and could use Lion OS X 10.7.5 at most.
More recent builds of MacBook, toward the last model year 2010,
can take as new an upgrade as Mavericks OS X 10.9.2. This is
based on build version specs, hardware limitation, and so on.
•Mac OS X - Upgrade - Apple Support:
http://www.apple.com/support/osx/upgrade/
In order to know more about the possibilities, you'd have to supply
more information on your exact MacBook model build year etc.
The "About this Mac" as found under the Apple menu icon  is of
some help. Additional info from "More Info" in the next window can
help when System Profiler appears. The hardware specs are there.
Good luck
edited 3x

I cannot open emails in Hotmail even though I have disabled all add-ons and plugins.

As of this morning, I cannot open any emails in Hotmail or open any folders therin. I have disabled all of my plugins and add-ons which has made no difference. To the best of my knowledge, no updates have been made to Firefox on my PC since yesterday.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove your live.com cookies (save any pending work first) using either of these:
* While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

Upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tryed to reinstall still asking for reboot still does not load

Question
upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tried to reinstall still asking for reboot still does not load
what can i do cannot uninstall either
thank you

Question
upgraded to 7.o.1(x86en-us) will not load asks for reboot i have rebooted over 10 times still will not load same message tried to reinstall still asking for reboot still does not load
what can i do cannot uninstall either
thank you

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open

I have updated to snow leopard and I cannot get iPhoto to work or find anywhere to download the appropriate version. I have 8.1.2 but it will not open. What do I need to do?

Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
LN

The back button no longer works. I have disabled all add-ons, rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

the back button no longer works. I have disabled all add-ons,rebooted & reset the defaults for the browser and nothing has changed. This happens on all webpages.How do I get the back button to light up again?

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
*Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I cannot reinstall PSE 10. I have disabled all virus protection. It will not install "Shared Technog

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