I cannot remember my passcode for the 'restrictions', can anyone help?
am tring to access mr restrictions but i cant remember my passcode
No, we can't help and there is no bypass other than to restore your device as new, erasing everything on it. Sorry.
Similar Messages
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My daughter gave me her IPad 2 and cannot remember the passcode she set. The one she cannot remember is the one when you are trying to reset the Ipad as new, so another user can start from scratch. I log onto icloud but it takes me right to the apple store and i do not get the option as described in the support section to erase all content and rest.
Another way would be to try this:
1. Connect iPad to your computer.
2. Select iPad in the iTunes sidebar, then click the Summary tab.
3. Click “Check for Update.” iTunes tells you if there’s a newer version of the iPad software available.
4. Click Restore. Follow the onscreen instructions to complete the restore process. -
Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?
Hello AndiHouse,
Thank you for using Apple Support Communities!
According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
All the very best,
Sterling -
Lost my contacts list and try to restore from backup and it ask for my password to unlock my iphone backup. I don't remember creating a password for it. Can anyone help? Thanks.
If you encrypted the backup, there is no way around it. You will need to configure your iPhone as a new device.
From iTunes: About iOS backups:
In the iTunes Summary screen, select "Encrypt iPhone backup" if you want to encrypt the information stored on your computer when iTunes makes a backup. Encrypted backups are indicated by a padlock icon, and a password is required to restore the information to iPhone. You may want to write down the password for your backup and store it in a safe place. If you use a Mac, when you set a password you can select to store the password in the keychain. With iOS 4 and later, you can transfer the iOS keychain backup to a new device if you encrypt the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device. -
Hi, my ipad mini has suddenly stopped working and I cannot turn it off or connect it to the computer, can anyone help me on this??
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPhone, iPad, iPod Touch: Troubleshooting Touchscreen Response
http://support.apple.com/kb/ts1827
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
my itunes is up to date on windows vista but my iphone 3gs wont download the new 4.3 sofeware saying that network connection timed out after downloading for 7 minutes. can anyone help?
I have manage to update. You need to disable windows firewall and
You have any other anti virus (I have kaspersky) you need to disable that as well -
Hi, I need a video editing software for my Power Mac G5 system. Hunted all over for one! Can anyone help me and point me in the right direction. Everything I come across is for intel based systems. Many thanks in advance.
I have Final Cut Studio V1 - the PPC/Intel V5/5.1 cross-grade version, which would suit your requirements perfectly. (I have it for sale at present down here).
If you keep looking, you're sure to find a similar second hand copy in your area, without the need to upgrade your graphics card.
I'd go for Final Cut Pro as above over any version of Express. FCP has the full version of LiveType - not the truncated version that was released later on. -
Hi.Since I upgraded to Maverick my scanner which is Fuji Xerox Docuprint CM205 fw could not be used for scanning as mac wouldn't find the scanner.Can anyone help please?
There's an alternative ...
Using Image Capture as a scanner:
Connect the scanner to your Mac whether Wi-Fi or USB.
Launch Image Capture.
Click the very small black box bottom right side of the Image Capture window.
You'll see this pop up menu: Connecting this (device) opens:
You can select a default app to scan (Image Capture) and select a folder from the Imort To pop up menu on the right to save scanned files to. -
I have a ini mac and an Apple TV. Both have performed well displaying computer voice and audio onto my TV. For some reason I have lost the Audio - Can anyone help?
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
Macbook pro folder with question mark blinking appear whent I turn on, When I press the Option key Grey lock screen appear asking for a password, can anyone help me please?
Provide the computer's firmware password. If you don't know what it is, contact the person you got the computer from or Apple.
(91589) -
please , i need youre help ! im from Mexico and i dont speak inglish well but ill try explain me... i buy a cs5 students edicion but i lost my paswoord for the instalacion can you helpe me ? how can i recuperade my paswoord
Creative SuitesFind your serial number quickly
Mylenium -
Updated my ipad 2 to ios 7.1, I cannot delete no more safari browsing history, can anyone help me?
Updated my ipad 2 to ios 7.1, I cannot delete no more safari browsing history, can anyone help me?
Hello, Robertofromfo.
Thank you for visiting Apple Support Communities.
This sounds like you may have Private Browsing enabled. The article below will show you how to disable this feature.
iOS: Safari web settings
http://support.apple.com/kb/HT1677
You can also attempt to clear your history via the steps below.
Follow these steps to clear information from your device:
To clear your history from Safari, tap Settings > Safari > Clear History.
To clear all cookies from Safari, tap Settings > Safari > Clear Cookies and Data.
To clear other stored information from Safari, tap Advanced > Website Data > Remove All Website Data.
Cheers,
Jason H. -
I need to export a photo at around 1meg file size,and dont seem to be able to do it in the presets can anyone help please ,I shoot on a canon 5d
I believe Frank is referring to the end use (e.g., for print or on-screen use).
Until he returns, I can tell you that I ran a quick test using an image from the Aperture 3 training book library which was as follows:
Camera = Canon EOS 5D Mark II
Master resolution = 5616 x 3744 (21 MP)
I was able to export to a JPEG with end file size of 1 MB as follows:
Export Presets drop-down > select 'Edit' option
Selected preset name 'JPEG - 50% of Original Size' > change percentage value to 40% > change DPI value to '300' > click OK to set as current default > Export version to desktop.
The exported JPEG has a resolution of 2246 x 1498 and appears on screen to have the same image quality of the original in Aperture.
Note - I did not change the default Image Quality slider in the Export Preset dialog (which left it at 10).
Basically, you will need to play around with the settings until you find the appropriate values to arrive at an image version you want. -
Can't log in with valid password, can't boot from disk, can't access disk utility, in single user mode can't reset password as appears locked in caps mode with '?' for forward slash, can anyone help?
Which keyboard layout you were using? German, French ... I suppose your layout is reset to the default: US and you are unable to find the "?" or "/" ...
Please have a look into the keyboard viewer, to see how the layout of your keyboard is actually.
marek -
neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?
Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L
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