I cannot remember my security questions?
Hello,
I want to change my password and cannot do this without answering the 2 security questions. I have no idea what the answers are. I have tried everything please help.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I would like to send an e-mail to apple saying that i cannot remember my security questions's answers. i just wanted to buy James Arthur's album to put on my sisters ipod and i could not remember the security questions's answers
Unless you plan to have multiple email accounts open in different tabs at the same time, there is no need for Multifox. If each user has their own [[profiles|profile]], then the Multifox extension will not be required. If you want to open multiple email accounts at the same time in one instance of Firefox then you will need Multifox.
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I have to create a new iTunes account as I cannot remember the security question answers to my current account, how do I move over my purchases from my current account to my new account?
fayry wrote:
... how do I move over my purchases from my current account to my new account?
This is not possible...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.
Apple ID FAQs > http://support.apple.com/kb/HE37 -
I cannot make any more iTunes or Apps purchases because I cannot remember my security questions. I have read online that you cannot update rescue email address (mine is no longer valid) until you answer the security questions. I have clicked on the link for support on account management but it never opens. I am very upset because all I am needing to do is make purchases. Any ideas or numbers or actual links you can post in response is appreciated.
Click here and find the phone number for your country.
(78231) -
I cannot remember my security question answers to authorize my new computer. Need help to establish new ones or find the answers to the originals.
Thanks for any help on this.Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76299) -
I have been locked from my itunes account as I could not remember password and it is on an email address we no longer have. I also cannot remember the security questions. How do I retrieve all this? Help! Note that I am doing this query through a work-related apple id.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?
tankyoo
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HT201363 I cannot remember by security questions
I cannot remember my security questions, now locked out. what do I do?
Hi, TriciaBr.
I see you are locked out of answering your security questions, see the last sentence under Note in step 5 as it is the best resolution to this issue.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H. -
Hi I cannot remember my security questions
Hi I cannot remember my security questions how do I get round that?!?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97834) -
HT4623 i cannot remember my security questions so I am unable to get anything
I had an I pos and then i got an I phone but cannot remember security questions to use my I tunes money, I totally wiped out my ipod trying to figure this out.
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
HT201303 I cannot remember my security question answers. What do I do?
I cannot remember my answers to the security questions. Can I reset them?
Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go tomanage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I have 50$ on my iTunes account but cannot access it because I do not have the right answers for my security questions is there anyway that I can have them reset? Or what can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113166) -
I would like to have my security questions reset I don't remember my answer for my favorite car. I just had a new computer set up because my xp was outdated
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105121) -
I just can't remember and if I don't get it back that will be a £15 iTunes card down the drain !
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
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