I cannot remember the answer to my secret question

Pls send my answer to my secret question like what is the model of my first car and where am I last January 1

These are user-to-user forums, you are not talking to Apple here.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

Similar Messages

  • TS2446 I cannot remember the answers to my security questions and have been locked out.  What can I do?

    I cannot remember the answers to my security questions and have been locked out for too many attempts.  What can I do?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • I cannot remember the answers to my security questions where do I go to find a solution to this problem

    I cannot remember the answers to my security questions where do I go to find a solution

    Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74536)

  • I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    Contact iTunes Support:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    My Uncle has lost his apple password, he doesn't have access to his email and he cannot remember the answers to his security questions any idea how we can get a password?

    You can start with http://iforgot.apple.com and http://appleid.apple.com and also use the Apple ID Security site from http://support.apple.com/kb/HT5699 for assistance.

  • HT5312 i cannot remember the answers to my security questions.  Can you please help me reset them?

    I cannot remember the answers to my security questions. Can you please help me reset them?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT4539 I cannot remember the answer to my security questions, so now I cannot purchase from iTunes

    I cannot remember the answer to my security questions, so now I cannot purchase from the iTunes store. Incidentally, I remember my password and can connect on my iPad.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
    If you also can't remember your iTunes account's password then you can try getting it reset via http://iforgot.apple.com or by contacting support via the HT5699 link above

  • I cannot remember the answers to my security questions

    How can I get the answers to my security questions if by entering the email or the Apple ID I can they asked me the same questions and I cannot remember the answers to each of  of them

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I can't remember the answers to my secret questions when signing into itunes

    I Cannot remember my answers to the secret questions when signing into iTunes to purchase. How do I fix this?

    Hey Moo1972,
    Thanks for the question. If you are having issues with the security questions associated with your Apple ID, follow these steps:
    If you forgot the answers to your Apple ID security questions
    http://support.apple.com/kb/HT6170
    Reset your security questions
    1. Go to My Apple ID (appleid.apple.com).
    2. Select “Manage your Apple ID” and sign in.
    3. Select “Password and Security” on the left side of the page.
    4. If you have only one security question, you can change the question and answer now.
    5. If you have more than one security question:
              - Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
              - Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email?
    After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
    If you can't reset your security questions
    Contact Apple Support in either of these circumstances:
              - You don't see the link to send a reset email, which means you don't have a rescue address.
              - You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
    Thanks,
    Matt M.

  • I have a problem with my apple ID, i don't remember the answers of my secret questions and the email were they send the answers have been disabled

    Yesterday i bought a new macbook pro and i tried to buy pages and keynote, but when i put my id, the ask me the secret questions, i don`t remember the exact answer to that questions, and the mail the send the answers, don't exists anymore

    Did you have a rescue email address on your account ? If you did then have you checked the inbox and spam folders on that for the reset email ?
    If not then you will need to contact Support in your country to get the password reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    You can't create another account with the same email address, and all purchases are tied to the account that downloaded them - so creating a new account won't give you access to a previous account's purchases.

  • HT201363 i cannot remember the answer to my security question and the rescue email is no longer in use or accessible.  what do i do now

    i have a lot of music that i bought while living in aonther country and on another computer.  hen i try and play any of it i get a message asking for my old apple id id.  it does not accept any of my attempts.  i do not know the answer to the security question and the rescue email is no longer in use or accessible.  how do i 'activate' my music on my new computer?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I'm having trouble with my account and purchasing off the store. I cannot remember the answers to my security questions and I cannot seem to link with a rescue email, if I ever had set one up. What should I do?

    Any help?

    Hi and Welcome to the Community!
    I recommend that you attempt to boot into Safe Mode:
    KB17877 How to start a BlackBerry smartphone in Safe Mode
    It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
    If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
    But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iPad is suddenly asking me to answer security questions because "it is the first time I have purchased with this system" but I cannot remember the answers to my security questions as I didn't think I'd ever need them is there any way I could reset them

    I pretty much asked it in the question, any help would be appreciated!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • TS2446 I don't remember the answers to my secret questions.

    Can anyone assist me with this problem.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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