I cannot remove albums and playlists from my iPhone; I deselect them in iTunes, but they remain. I can add new albums and playlists

How did the photos/albums get onto the phone ?
Only photos taken with the iPhone or saved from emails/websites etc can be deleted directly on the phone - either via the trashcan icon at the bottom right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it top right in thumbnail view. Albums that you've created directly on the phone can be deleted via the Edit button at the top right of the album selection screen.
Photos/albums that were synced from your computer are deleted by moving/removing/de-selecting them from where they were synced from on your computer and then re-syncing

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I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive and then tried to transfer it to my iMac. My music skips like a scratched cd now and I can't add any to my iPhone. Help please!

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!

Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting.

I have forgotten my passcode for my iphone and its now saying "iPhone is disabled connect to itunes" but i need to get in the phone to do anything first but i cant !!! please help me i will be so greatful

i have forgotten my passcode for my iphone and its now saying "iPhone is disabled connect to itunes" but i need to get in the phone to do anything on itunes !!! please help me i will be so greatful

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

TS1702 I lost the Icons from my 4s 6.1.2 IOS I can see them in Itunes but they will not restore to the Phone

I lost the Icons from my 4s 6.1.2 IOS I can see them in Itunes but they will not restore to the Phone

What icons are you talking about?
Are you talking about apps that you've downloaded? if so just sync them back to your phone using iTunes.

My notes won't sync from a google account with the macbook air, but they sync fine on the ipad air and iphone 4s??

I keep getting this message when I try to sync my notes in a google account this message keeps popping up... mail couldn't discover the account settings. My mail shows up, contacts and calendar sync fine, and notes from other emails sync fine. But this one email will NOT let me sync?????? Any suggestions?

Go to Settings>Mail Contacts Calendars
Scroll down to Mail section and find Show. Selecting something different here may solve your problem. Mine says "50 Recent Messages". You may need more.

My new Iphone 5 won´t install applications from the cloud. It shows them in itunes but it refuses to sync with new device

I upgraded from Iphone 4 to a new Iphone 5.
I transfered all my info succesfully, but my aplications wont work properly: Viber speaker seems disconnected, I am not able to install new apps.
I´ve restaured and tried to start from scratch, but this time my apps wont even sync.
Some of my apps show in itunes, but I can´t find the way to sync via Itunes, i dont find the part where it says "allow this new device to install" or something like that.
Thanks in advance for your help
Jc

Thanks a lot!
One more thing please:
The only way I am able to install apps in my new Iphone 5 is via Itunes (my computer), I dont seem to be able to download apps from my Iphone.
In every attempt the phone asks for my password for my Apple ID, which I provide correctly ... and then ... nothing. I hope you can give a hand here.
Thanks in advance
Jc

TS3212 something is wrong with my itunes, none of my 4 ipod devices show up when i try to connect them to itunes. but they do light up and show that they are charging, and two have lost sound...

ok, so two of my devices have lost sound the first was about 2 years ago, but i kept the device because i could still use it for other things, then i got a " new to me" ipod about 6 months ago, and it too has, within the last two days, lost sound, and while trouble shooting these issues i have been trying to restart/refresh/whatever one of them and now none of the 4 devices that i have is shouing up on my itunes!!! this is verry upsetting since the others didnt have any problems, and i really dont want to pay $ for a fix. do not have the money for that, nor do i expect this kind of thing to happen to me more thann once.
i have gone through all the diagnostic tests with my computer and each ipod multiple times, even trying to reverse the order in which i perform the steps, as a last resort, making no progress. i have downloaded new versions of itunes 5 times within the last 3 hours and restarted my computer 7 times. my devices do not show up in "my computer" but they do display as charging when i plug them into the usb port, and to wrap up i have tried using all 3 usb ports on my computer to do this.
please do not post that i should restart my computer or that i need to restart my device! please do not tell me to go to an apple store or buy a new device! but all other help/ ideas will be greatly appriciated.
thank you

Clean the dock connectors.
Try different sync cables.

To remove all personal information from an iPhone I am about to dispose of, is it sufficient to use the "erase and reset" command in Settings, or should I do something more?

I am about to replace an iPhone 4. I want to make sure that it contains no recoverable personal information, such a contacts, photos, e-mail, etc. If I use the erase and reset function in Settings will that be sufficient? Or is there a way to write over the old information in a manner similar to a "secure empty trash?"

Try What to do before selling or giving away your iPhone, iPad, or iPod touch

Why when I removed smart playlists from my iPhone are they removed from iTunes?

So I was trying to remove some playlists from my iPhone then reload them so the sort order would be correct. But after I removed the playlists from my phone then synced with iTunes, the playlists were removed from iTunes. Why? Can they be recovered? I had a few I really liked.

Hi Makki28,
I'm sorry to hear you are having this issue with your iPhone. If you are having issues with incomplete transfers of your purchases from your iPhone to iTunes on your Mac, you may want to double check that you are following the steps as outlined in the following article:
Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer - Apple Support
If you are still having incomplete albums, you may also want to try directly redownloading the purchases from within iTunes, as noted in this article:
Download past purchases - Apple Support
Regards,
- Brenden

How to put current music and pictures from my Iphone to a new Ipad?

Hi this is my first question!
I am about to recieve a new iPad mini. I currently have an iPhone 4s and I want to transfer all my pictures and music over to the new device. I have just backed up my phone so that all latest files are on my PC. I have tried iCloud but this is out because my internet is too rubish.
So what should I do?
1. if i set the iPad up using the iTunes backup, everything will go on to the iPad that I have on the phone including the apps, which im not bothered about because I will be using less apps than before.
2. If I set it up as a new iPad, can I connect it to my PC and get my music and pictures/videos over to the device without everything else.
I know this sounds confusing but I don't know what to do, I asked in the Apple store and they didn't seem to know either,
cheers, David

You can restore the iPhone's backup onto the iPad, but that won't include the contents of the Music app nor the photos if they were originally synced from a computer (if they were taken with the phone they should be included) - restoring a backup onto a diferrent device also won't copy passwords (router, email, website) so you will need to re-enter them on the iPad. You can copy your iTunes purchases (including apps and music) from the iPhone to your computer's iTunes via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) - if you do decide t backup/restore then you will need all of the iPhone's apps on your computer's iTunes as the backup only contains their content and settings, and not the apps themselves.
If you set it up as a new iPad then as long as the music and apps are on your computer's iTunes then you can sync them over to it. iTunes will remember you sync preferences for each device, so you can sync more than one device to it without them affecting each other.
You can copy the photos and videos that you've take with the phone to your computer : photos to a computer.
And you can then sync them to the iPad : syncing photos.

I have a new hard drive, can I pull my contacts and ical from my iphone?

I have a new hard drive and I would like to pull my ical and contacts from my iphone to replace what I lost but when I sync my phone it doesn't bring the data onto my computer and if I choose sync calendar and contacts it seems to want to erase the phone and replace with the blank computer data. Any ideas?

If you are running OSX Lion and iOS 5, you can sync via iCloud.
What versions of OSX and iOS are you running?

What's the easiest way to cut out about 20 seconds (in the middle) of a minute+ vid that i made on and downloaded from my iPhone 6

Hi - I'm a vid beginner, actually have a training session tomorrow at an App Store, but for now...what's the easiest way to cut out about 20 seconds (in the middle) of a minute plus vid that i made on and downloaded from my iPhone 6? I I'mported the clip to iPhoto on my new Macbook pro. The TRIM function in iPhoto seems only to want to let me cut from either end. I guess if I do cut out a section in the middle, maybe 'glueing' the sections back together is too much for iPhoto to handle (?). I spent about 10 minutes just trying to (unsuccessfully) import to iMovie, so that aint working either. Quicktime maybe? Thx for reading

Hey jabXhook,
Thanks for the question. You may have already received your answer from the Apple Store yesterday, but iMovie is definitely the way to go if you want to trim or split clips. Check out the following resource:
Trim, split, and move clips - iMovie Help
http://help.apple.com/imovie/mac/10.0.6/#/movf8b8fc9b2
Trim unwanted frames from a clip
1. In the timeline, select the range of frames you want to keep in the clip.
2. Control-click the clip, and choose Trim Selection from the shortcut menu.
The clip is trimmed to the boundaries of the selection.
Thanks,
Matt M.

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I cannot remove the dialog box from my ipad. It says 'not enough storage' I click on settings and close, but still there. I need help. thx

I cannot remove the dialog box from my ipad. it says 'not enough storage'. I click on settings and close but still there. How can i remove this message? Thnx

Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I have imported all photos and videos from my iPhone 5S into Aperture ver.3.4.5 and now cannot find them. I thought I could open a panel showing all imports and merely list them chronologically, but I don't see how to do this.

I have imported all photos and videos from my iPhone 5S into Aperture ver.3.4.5 and now cannot find them. I thought I could open a panel showing all imports and merely list them chronologically, but I don't see how to do this. There are over 1800 photos and about 100 videos, any help to locate where they've gone would be appreciated.

Try to search with a Smart Album for photos and videos taken with an iPhone:
File > New > Smart Album:
Add an EXIF rule fro the "Add Rule" drop down menu: EXIF
and set it to "Camera Model includes iPhone".
Set the scope of the search to "Library"
If there are any iPhone images or videos in your library at all, this search should find them. Then ctrl-click any of the items and select "Show in Project" from the contextual menu.
Generally, Aperture should be showing your last import in the "Last Import" smart album in the "recent" section". And the "projects" view can be sorted by date, so you should see your recent imports.
You may want to check all search fields, if searches are active.

I cannot remove albums and playlists from my iPhone; I deselect them in iTunes, but they remain. I can add new albums and playlists

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