I cannot reply to Apple Support Communities questions? I have already cleared caches and cookies and still no luck?

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Cannot log onto Apple Support Communities under established Apple ID

I had to create a new Apple ID (one I have neither desire nor intention to use) in order to get back on to the Support Forum. When I log in with my old established Apple ID it prompts me to choose a user name--then I get caught in this ****-loop where it refuses any user name I give it and keeps kicking me back to the log in screen. Attached is a screen shot of the offending error message.
Anyone know what to do about this?

I ran into this one a while back. Turned out that I was trying to log in using the incorrect Apple ID. Actually what I was trying to use was my Apple Support Communities username instead of the Apple ID. I bet if you use the old Apple ID at the initial login, it will work for you.

Cannot log into Apple Support Communities with Safari

This has just started happening to me in the last few days - glad I kept firefox on the iMac - and I see that it has happened at least once before in 2009 but the link to fix it does not work (and I have only letters in my name).
When I enter my log in info and press log in, it gives me the text below.
Looking for something in Apple Support Communities?
The page you tried was not found. You may have used an outdated link or may have typed the address (URL) incorrectly.
Please visit the main page of Apple Support Communities for links to discussion areas.
Once I see this page, when I go back to Support main page and select Apple Support Communities icon or Join the conversation, I get the same page each time.
Any suggestions would be appreciated.
Thanks

aloha bob
It just now happened to me too - even quitting FF and trying again was futile. I tried so many avenues that I think the glitch went away while trying this and that. It may be fortunate that Jive coders are responsible for the SiteWare with all the brouhaha over 8x and BASH hitting at the same time. My Aggies pulled out a miracle comeback this afternoon
CCC

Cannot post on Apple Support Communities

I have been denied posting on ASC many times. After going to the trouble of writing a post explaining a problem, I hit the POST btton and get the message
[ You are not allowed to create of update this content]
There is not cause specified or any remedy. Every time I have had to call Apple Support directly. That is frequently a waste of time, since the probem could be handled here.
Let’s see if this one gets through.

Did you take more than 30 minutes to craft your reply? No, no that's not allowed and the word is mum.
Here is my ASC work flow...
1) I login.
2) Start an auto reloader.
Unless you do something every thirty minutes you get logged out. The forum software waits to tell you this as long as it can to keep you in suspense ;-) .
I use Firefox and ReloadEvery.
https://addons.mozilla.org/en-US/firefox/addon/reloadevery/
You need to pick a page that will reload over time without stalling out. It's ASC. I've found my profile display the best to use. I get my Profile page after some logins. It's ASC. Change rccharles to your apple id.
https://discussions.apple.com/people/rccharles?view=discussions
3) I open another window to do my normal ASC browsing.
4) I have a FireFox bookmark to goto the discussions that I have participated in. I've modified it to add on the content stuff.
turingtest2 recommends. Change rccharles to your apple id:
https://discussions.apple.com/people/rccharles/content?filterID=participated~obj ecttype~objecttype%5Bthread%5D
5) Use turingtest2's generated links with the /content suffix as browser bookmark to the ASC discussions:
Site map of Communities and Categories
https://discussions.apple.com/docs/DOC-2463
6) I run with Hiroto's modification to user content. This is the only way these forums are readable for me. How to adjust the format and layout of ASC Web Pages:
https://discussions.apple.com/docs/DOC-7501
7) Read and answer my old posts. I kind of memorize the time I last posted. ( It's way bad that apple eliminated the last poster to a thread. )
8) I use tabbed browsering. From a list of discussions, hold down the command key then click on the link. You get two tabs this way. The original window will keep where you have been.

Mailbox being disrupted by Apple Support Communities

I'm new to this. I signed up because I needed an answer to a simple question. I don't have time to dedicate my life to learning the nuances of this system. Since then my mailbox has been flooded with emails from Apple Support Communities. I have turned off all the Email Notification Preferences but still get hundreds of these emails having nothing to do with my question and it's making me angry and costing me money. I see no way to contact or call them or opt out from the program all together. I didn't expect this from Apple.
Can anyone help me.
Pat McHugh
[email protected]

Doublechecking. Have you also worked through the following user tip?
Troubleshooting issues with iTunes for Windows updates

Why can't I stop receiving e-mail from Apple Support Communities?

Why can't I stop receiving e-mail from Apple Support Communities? I have every e-mail preference set to no, yet e-mail still comes every time someone posts to the one discussion I took part in a few years ago.

Click here for the instructions on stopping the emails.
(105388)

Do all questions in the Apple Support Communities get answered?

I asked a question with high detail on Feb 1, 2014 at 7:16 PM. I have checked many times, and there are still no replies. I am curious as to whether questions eventually disappear or are deleted? The URL to my question is Here. Also, how long should it be until I recieve an answer? I am also curious as to whether my question is marked as answered; I replied to it with some extra information and I think that because it shows up with one reply that people may think that it has been answered. D: Any ideas?
Message was edited by: Chr15C0nn3r1111
Added a space between "people" and "may" as it appeared as "peoplemay".

Curious as to what you had asked, I clicked on 'here' but the original question did not appear; instead I found the edit request.
For anyone interested, I found it under your profile ... the link being ...
iPod Touch 5th Generation not showing...: Apple Support Communities
One other matter to consider is the subject itself. When you post in a popular column, that post will move down the list far more quickly than in a specialist area. Of course, the question needs to be posted where it will receive attention from the gurus.

Apple support communities access question

I am puzzled. I don't know or understand why I get an "Unauthorized" notification when checking the Apple support communities after I log in. Just below that heading is a banner which states: "It appears you're not allowed to view what you requested. You might contact your administrator if you think this is a mistake." This occurs when I click on a link in an email to view the full discussion regarding a message I previously posted which was removed by Apple.
Is the error message because my prior message was removed and can't be accessed? What's confusing to me is that the email from Apple contains the link. I can understand the message removal, but am confused by the link to the discussion that only presents me with the error message. I think my username and login password are right, or else I don't think I would be able to post this question.

Yes, it is. The message was removed after you got the email.
(95342)

How do I uncheck "This solved my question" on the Apple Support Communities forum?

I checked an answer as "this solved my problem" when it actually did not, and I don't want anyone to be mislead.
How do I uncheck "This solved my question" on the Apple Support Communities forum?

You can't uncheck it. You'll need to post the question again.
You could also just add the comment that it was not actually answered.

How do I change my name that appears when I post a question on the apple support communities web page

How do I change my name that appears when I post a
question on the apple support communities web page?

This isn't possible without creating a new Apple ID.
(83040)

Cannot create Apple Support Communities Account

I have been trying, unsuccessfully, for the past few months to create an Apple Support Communities account. Unfortunately, everytime I login with my AppleID I receive the following message:
We're sorry. Your account could not be created due to system issues.
Please contact Apple Support Communities with the information below to create your account.
I then put in my e-mail address and explain the issue. I have never once heard back from Apple, and the problem still persists. In fact, I had to create a different AppleID entirely, just to create an account here to post this very topic!
My AppleID is simply my .Mac/MobileMe email address...so I have no idea what is going on. It would be really appreciated if someone from Apple would respond to this post, since nobody has every responded to the numerous emails sent out using the above.

OK... is there a question here somewhere?

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Discussions with apple support communities

How to recieve the reply for an asked question on discussions at apple support communities on personal email?????

Replies to questions posed on the Apple Support Communities are via a thread. Post your question, someone will get back to you on the thread you posted the question on. If you wish to receive emails indicating that a thread you have participated on, then under your profile in Preferences, turn on the option to receive email notification for content you are following.
Cheers,
GB

The Apple Support Communities site is malfunctioning

I typed out a very long post about problems with a disk image. After clicking post, I got an error message saying that I do not have access to post this content. All the text I had entered was lost!
I was the one who posted the "emergency broadcast system" thing. About two minutes after posting, I got an email from Apple saying that you removed it. :-P I was just trying to see if the site would accept my post before I retyped my it. It's probably wise to type it into Pages first so I don't lose everything again. <sigh> Please try to resolve this ASAP.

you have basically answered your own issue - when creating a NEW Question - and in anticipation of it being long - do it external and paste it
The reason why you were stymied the first time is a known (by many here, but not by new folks) glitch - your session was Timed Out because of perceived inactivity. Oddly, a long REPLY session PREVENTS being logged out! So, external editor is NOT necessary for replies.
When you say "I got an email from Apple saying that you removed it" - you must understand that we are NOT Apple - just users helping users. Without seeing the post that was removed, I can't say what about violated the Apple Support Communities Terms of Use. ⬅ accessible at the bottom of all forum pages - sometimes our gracious Hosts are strict and others lax.
see you around
ÇÇÇ

Apple Support Communities Terms of Use

Hello All,
I have been using the Apple forums for many years now and in all those years I have never witnessed the degree of flaming, trolling, name calling that I have seen in many of the post here in the FCPX forum.
To be a member on the Apple forums (which include the FCPX forum) you had to agree with the "Apple Support Communities Terms of Use" which places you in a legal and binding agreement.
There are several parts of the agreement but here is the portion that is most relevant:
Submissions
Stay on topic. Apple Support Communities is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products.
Discussions of Apple policies or procedures or speculation on Apple decisions.
Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.
Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy.
This is just a portion of the terms of use.
So if you have posted something and feel that another forum member is doing any of the above items to you, you can go to the bottom of their post and report their post as "Abuse" These get read and get noticed.
These forums are for people who have questions about software or hardware and how to use them.
Mike

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                         Apple ID- All about Apple ID security questions.

I cannot reply to Apple Support Communities questions? I have already cleared caches and cookies and still no luck?

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