I cannot reply to emails on my iphone5 I could previously. How can I rectify this?
I cannot reply to emails on my iphone5. I could do so until a few days ago. How can I rectify this problem?
Hello there Mahasweta,
Thank you for using Apple Support Communities!
I found this article for you when researching why you may not be able to reply or send emails.
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Restart the iOS device.
Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
Try an alternative Internet connection.
If your email is provided by your Internet provider, try connecting from the home network.
If your iOS device has an active cellular data plan, try to disable Wi-Fi: Tap Settings > Wi-Fi and turn off Wi-Fi.
If not, try a different Wi-Fi network.
Log in to your email provider's website to ensure that the account is active and the password is correct.
Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
All the very best,
Sterling
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