I cannot restore my data from I cloud backup
when i initialize my iPhone and I choose restore data from backup and then I choose the latest one after 30 sec. a message tells me that data cannot be restored due to same backup error and to try another backup. I try with others backups but the message comes again. I have been trying since yesterday and nothing....please help me all my data are gone!?
If it says wrong password, evidently what you're typing isn't it. Remember it is CaSe SenSiTiVe, a zero is not an Oh, a one is not the letter l and spaces count.
And make sure you're typing in the same language keyboard it was originally typed in.
Similar Messages
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Hello,
I lost my iPhone 4S. Is it possible to restore the data from the 4S-Backup to my old 3S? How can I do it?
Thank you very much.
:-) MichaelThank you very much for this information.
I have the newest version of iOS 5.1.1 on my 3S. But I get the data from the last backup of my 3S. The programms are at the same level like the 4S.
Is it possible to get the data from Time Machine? -
I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant
Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
My iPad was replaced and would like to know, how do I restore my files from the cloud to my iPad?
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup. -
Cannot restore iPhone 6 from a previous Backup
HELP!!! Very excited this morning to receive my shiny new iPhone 6; non bendy version! However, what on earth has gone wrong with the restore from Backup process. I have been a faithful iPhone user now since their first introduction, and upgrading from previous models to the next has always been unbelievably simple. With the new iPhone 6, I am now approaching my 5th HOUR of trying to set it up from my previous backup, and its still failing.
What is going on, and does anyone have a solution? Is it a problem with the new phone, or is it a compatibility issue with iTunes / Apps / Music, etc.?
I have managed to get passed the App transfer stage by unplugging and plugging the lightning cable in every time the process froze. Then it froze again on pictures, so I resolved again by unplugging and plugging back in. However, now its got to (I think) the stage to restore my Music collection, and the top bar says "Syncing "<phone>" (Step 6 of 6) - Waiting for changes to be applied", and thats it. Frozen again and will not move on, despite restarting phone and iTunes. I can also hit the "x" next to the message, and it does stop, but restarting still seems to stall, and I cannot continue.
What do I do???
MarkThanks Nick.
I'm on a MAC, so was hoping all would be smooth and straight forward, as per previous phone updates. I'd already tried the second USB port and then using the new cable out of the box, but no change sadly. I've even gone as far as moving previous backups from the MobileSync directory and starting completely afresh, but this didn't work either.
Problem with starting as a New Phone is, unless I'm mistaken, I'd lose all of my other stored items - Texts, Notes, Contacts, etc. - which I really need transferred. Very exasperating! I don't understand why it's always worked and, since Mr Jobs is no longer there, everything "Apple" seems a bit FLAKEY!! Or is it me??
Thanks again. -
I changed the iphone and cannot restore my data from icloud. The copy exists!
Anybody knows how to restore it? The new iphone copy is saving with the different name. I have no copy in iTunes.
Restore from iCloud Backup
1. Settings>General>Reset>Erase all content and settings
2. Tap Erase
3. You'll see Apple logo and progress bar
4. Hello
5. Slide to set up
6. Set language
7. Set country
8. Choose Wi-Fi network; enter Wi-Fi password
9. (a) Use Location Service (b) Don't Use Location Service
10. Select option
11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
12. Selected Restore from iCloud Backup
13. Enter password for iCloud
14. Agree to Terms and Conditions
15. Setup Apple ID
16. Select backup
17. Restoring from iCloud
18. Hello
19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
20. Continue
21. Finish setting iCloud enter Password
22. Updating iCloud settings
23. Create a Passcode
24. Welcome to iPad
25. Get Started
26. Restoring Apps and Media
27. Enter Apple ID and Password
28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
29. Connect iPad to iTune to sync with computer
30. Sync Music, Videos and Album Artwork -
HT4859 i need to restore the data from an old backup, how can i do it?
i lost some photos from me old iphone, but I did a backup weeks later, now that I changed mi iphoe i nedd that backup how can I get that backup?
you dont. its all or nothing
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my phone is dead due to water damaged and i bought new iphone 5S. can i restore the data from my previous phone cloud backup to the new one?
how? i can see the backup from the phone cloud setting but there is nothing to click to restored. the one ive got now is since last year
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Unfortunately, I lost by an update all the apps on my iPad 2. Now I can not pull the data from the cloud to my iPad. How is this possible?
If you just installed iCloud does that mean you updated the iOS that's running on your iPad? If so, you'll want to restore all the programs you have from the backup you hopefully made.
Refer to these articles for help.
iTunes: Backing up, updating, and restoring iOS software.
If you don't want to use iCloud, simply don't activate it.
You can also download the programs again.
If you live in a country that supports re-downloading apps then you can re-download them. You can refer to this article for more help.
Downloading past purchases from the App Store and iTunes Store
What to know if your country supports downloading past purchases?
iTunes in the Cloud Availability -
How can I restore the data from a single application in icloud?
Here is my situation. My iPad2 is constantly crashing. Whenever I use an app it runs for about 30 seconds and then the screen blinks black and I go back to my my home screen. At first I erased all the data and settings and tried to restore my backup from icloud. When I did this, it started crashing again right away. Then I erased all the data and reset it to run as a new ipad. In doing this, I redownloaded all my apps and everything is working fine. However, I have about a years worth of data in NoteShelf (note taking app) that is on icloud but that I cannot access. How can I just restore the data from that one app?
Welcome to the Apple Community.
Unfortunately you cannot selectively restore from a backup, it's either all or nothing. -
HT4859 Need help finding & restoring lost info from a cloud
I have been backing up my iphone to a cloud. Somehow half my "Notes" are missing today. How do I restore them from the cloud backup?
Restoring to an iCloud backup has to be done in the initial device setup process, which requires first erasing your phone. If you have any newer data on your phone now that is not in the backup that you want to save you'll need to do that first. When you're done, go to Settings>General>Reset and tap Erase All Content and Settings. Then go through the setup screens on your phone and when given the option, choose Restore from iCloud Backup. Be sure it is connected to wifi and your charger as this will take some time to finish.
Apple's documention doesn't make it clear whether or not notes are included in the iCloud backup. Hopefully this will restore your missing notes. -
My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
How can I restore my data from iCal? I didn't make any backup, but I use time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.
So what is your question?
If you forgot your encryption password:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
The above comes from here:
http://support.apple.com/kb/HT4946 -
How Do You Restore Data From Time Machine Backup?
Hi
In my case I have a ORIGINAL Leopard Disc but ONLY an UPGRADE Snow Leopard disc. I'm installing a new hard drive in my Snow Leopard macbook pro and I have been using time machine for my backups. Am I correct in thinking I need to reinstall Leopard on the new drive THEN upgrade to Snow Leopard THEN use Time Machine to restore my data from the old drive? Seems a bit time consuming but I guess it's more of a fresh install?
Many Thanks
JeffHi Jeff,
If you want the iLife package that came with Leopard, yes, that will work. If not, just need the SL installation before TM restore.
If you have a HD available, the fastest/easiest would be to clone your existing internal to it, then install new HD and format/partition it, then clone back to it. -
How can I restore my data from a backup with different Phone name?
I recently had to restore my iphone which erased all the data. I have a backup of that data in iTunes and I want to restore it to the phone. However when I connected the phone to iTunes the first time after resetting everything, I accidently chose to create a new phone instead of restore settings and data from the backup.
My question is, how can I restore the iPhone from this previous backup? My iPhone is currently called "untitled playlist" and the backup is called "JC's iPhone".
Thanks,
Jeremy
ps. Sorry for posting twice. Nobody responded the first time, probably because I had a poor subject.Jeremy,
If you restore again, you will be prompted to choose a backup or setup as a new phone again. Then you can just choose your old backup.
Hope this helps,
Jennifer B.
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