I cannot restore or update my iphone

i cannot restore or update my iphone - message comes up 'the iphone could not be restored unknown error 1669 occured' I had just updated itunes before this but my iphone was saying - searching - and i could not make or recieve calls.please help!

http://support.apple.com/kb/ht1808
Also see this discussion: https://discussions.apple.com/message/23301940#23301940

Similar Messages

  • TS3694 trying to restore and update my iphone 3g but it keeps saying the iphone cannot be restored error code 1015 can anyone help?

    i am trying to restore and update my iphone 3g which i have just brought but it keeps saying iphone cannot be restored error code 1015 can anybody help please?

    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • TS3694 IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    IPHONE 3G CANNOT RESTORE AND UPDATE ERROR CODE 1015

    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • HT1414 itune cannot restore or update my ipad without the passcode. My kid forgot the passcode.

    There must be a way.  I cannot restore or update my 1st gen Ipad because it is locked with a passcode. help....

    Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
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    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

  • I am having iPod classic 120GB Serial Number:8K913VF:2C7 I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1

    I am having iPod classic 120GB Serial Number:8K913VF:2C7
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    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
    I hope this helps you and any other users.

  • Hello, i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    hello,
    i restored and updated my iphone 4 to the latest version of 5.1.1 and after that when i connect my mobile to i tunes all i see is a big rectangle and a apple logo on left and a small lock on right side please help me fix this problem.

    I sloved this issue by resting my phone from settings>general>reset>reset all settings...the problem will be fixed

  • HT1414 How do i restore and update my iphone 4S without losing all of my photos and videos and contacts?

    how do i restore and update my iphone 4S without losing my contacts photos and videos??

    Use the device as designed.
    Pictures and videos taken with the device are designed to be regularly copied off the device to a computer.
    Contacts are designed to be synced to a supported application on the computer or a cloud service.
    Media should exist in iTunes on the computer.
    If the device has been used as designed then at most, only a miniscule amount of data is at risk.  That data being pics/vids taken since the last time they were copied off the device.  Also at risk is app data created since the last backup to iTunes or iCloud.
    If the device is in recovery mode and it has not been used as designed, it is too late to salvage the data.
    How to update iDevices

  • I can't upgrade from IOS 6.0.1 to IOS 7.1.1. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation. Cannot restore or update in iTunes either. Help please?

    I can't upgrade from IOS 6.0.1 to IOS 7.1.1 on my iPad 2. iPad says it has downloaded IOS 7.0.3 but cannot verify the installation if I try and install it. It claims that I have lost internet connection, which I have not. I cannot restore or update the iPad in iTunes either, if I try to, I get an error message which says that I 'do not have permission to access the requested resource'. I am using the latest version of iTunes on Windows 8. I have tried putting the iPad in recovery mode and restoring it with iTunes, the result is the same.
    Any help would be much appreciated.
    Thanks!

    @Rudegar
    Thanks for the reply, but I've been having this problem for well over a week. If it is a corrupt download, is there some way of deleting it from the iPad and getting a new one?
    Thanks

  • I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled

    I keep getting error 3004 when i try restoring and updateing my iphone 4 to iOS 7 i did everything 1. flushed dns 2. edited hosts 3. updated itunes and downloaded new one 4. switched usb ports 5. disabled antivirus 6. enabled ports 80 and 443 7. disabled firewall 8. even tryed putting mobile in DFU mode to restore it not of this worked so please help me

    please replyyy i'm stuck on this like whole week

  • TS1372 Cannot restore or update in iTunes with error 1437

    Cannot restore or update in iTunes with error 1437

    More info needed
    Which version of iTunes are you using?
    What is your iPod software version as shown on the iTunes Summary page?
    Error 143x, normally caused by harddisk write timeout, probably due to
    iPod Hardisk failing - Do the iPod Disk Diagnostic refer to this earlier tt2 post
    Slow USB port, low datarate, due to sharing with other USB devices - Disconnect all other USB devices while Restoring or syncing. Dont use any USB hub and also use the USB port at the back of the PC. and not the front.
    CPU Resource drained by other Apps like email, Antivirus, web broswer - Stop them, but if stopping Antivirus please disconnect the PC from the Inernet first.
    Have a nice day!

  • Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

    Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
    repeatedly tried from diffierent computers and the same error code pops up (error -1)

    That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

  • TS3694 What is the cause of "error 1015" when trying to restore and update an iPhone 3gs?

    What is the cause of "error 1015" when you're trying to restore and update an iphone 3gs? My iphone is currently in recovery mode and can not get out of it. All the information about my iphone shown on itunes is only marked as- N/A. How can I get my iphone out of recovery mode and get it to recover and update?
    Thank you,
    MacQuestioner3

    http://support.apple.com/kb/TS3694#error1015, which says:
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    In other words, either your phone is jailbroken and you are sadly out of luck or you are trying to downgrade iOS.

  • When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630)

    When restoring and updating my iPhone I am getting the following message " iTunes could not update to the carrier settings for your iPhone.an unknown error occurred (1630).can anyone please with a knowledge tell me what I should do please. Thank you

    The search bar can be very valuable...........
    In using it, I found out other's have had this issue and it likely means you have a 3G iPad?  If you do, go into settings and turn off cellular data, then try to update again and you should be OK........

  • Cannot restore or update iPod in iTunes 7 or later????

    Nano completely crashed today and said to restore with iTunes but i get this error "Error 1415, 1417, 1418, 1428, 1429, 1430, 1436 or 1439: Cannot restore or update iPod in iTunes 7 or later"
    All the resolutions from this link http://support.apple.com/kb/TS1372 do not work
    Anyone else have this issue?

    Am I just SOL?

  • L am afraid if i restore and update my iphone to lose the unlock?

    l am afraid if i restore and update my iphone to lose the unlock?

    If your phone was purchased as unlocked from a reputable source (Apple), or legitimately unlocked by your cellular provider, you will not lose your unlock status. If it has been hacked to unlock, we have no idea what may happen during an upgrade

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