I cannot retrieve my contacts on iCloud

I am trying to retrieve my contacts but the only thing that is showing is my grandson's contacts.

Welcome to the Apple Community.
By merging and then deleting, you have erased them from the phone and iCloud. Do you have a back up.

Similar Messages

  • HT4859 I deleted some contacts from my iphone 5 which then deleted the same contacts from my iphone 4s which I use for work, I cannot retrieve these contacts via icloud or itunes on my laptop

    How do I retreive my contacts that I deleted from my iphone 5 and these contacts were then deleted from my iphone 4s which I use for work. I cannot retreive them from icloud or via itunes on my laptop

    If you are sharing the same iCloud account any data you sync with the account (such as contacts) is merged, and any actions you take on one device (such as deleting contacts) also takes place on the device(s) sharing the account.  To fix this, you need to be on separate iCloud accounts.
    One of you needs to migrate their iCloud data to a separate iCloud account/ID.  In your situation, this might be able to do with his phone.  To do this, go to Settings>iCloud on his phone, tap Delete Account, choose Keep on My iPhone when prompted.  Then sign back in with a separate ID and choose Merge to upload the data to the new account.
    Once you are on separate accounts, you can sign into each account separately on icloud.com and delete the other person's data from each account.
    To get the contacts on you iPad into your husband's iPhone and iCloud account, make sure his phone has Contacts turned to On in Settings>iCloud.  Download the app My Contacts Backup on your iPad and use this to back up your contacts as an attachment to an email.  Send this email to your husband.  Have him open it on his phone and tap the attachment to import the contacts to his phone, and to his iCloud account.

  • I cannot access my contacts on ICloud

    I just updated to Yosemite and am new to ICloud.  In the process I have lost all my Contacts on my computer. How do I access contacts on ICloud.  How can I restore them to my computer?

    perfect. ok do the following:
    settings > mail, contacts, calendars > go into the exchange account. You should have an email in the account field...[email protected] or [email protected], etc.... I am assuming you don't remember the password to this exchange account so once you know the email, you can go to email providers site and click on forgot password and you will go through the steps to get a new password. Once you do this, you will need to go back into your "exchange account " and the field that has the exchange email > touch the > to open settings. Change the password to your new password you got from above. Once you do this, you can add the exchange account to your ipad and all of your contacts will sync to both devices.
    Please confirm.

  • Installed iCloud several days ago and cannot locate my contacts, Installed iCloud several days ago and cannot locate my contacts

    After installing iCloud have lost contacts..how do I get them back?

    I am having the same malfunction on both my iPhone 3Gs and iPhone 4. I cannot sign into iCloud from either phone and then the phone freezes and the Verify wheel just keeps turning forever or until I shut the phone down and restart it.
    This is extremely disturbing to me, as I am going to have to add all of my contacts individually and I don't have most of them available.

  • I want to retrieve my contacts in icloud but I forgot password. Pls help

    Dear Sir/Madam,
    I am using this IPhone 4S from it has launched in kuwait (2010) When I exceeded ICloud space I had subscribed 10Gb on yearly subscription
    Last week when I am updating software it was asked about Icloud backup as there were paid and non paid versions. I have clicked non paid version by mistake.
    When new software updated I got lost most of my important contacts which was stored in paid Icloud version. I forgot password for that Icloud ID's.
    I unable to recover my contact numbers after several attempts. Please help to get it done if anyone knows.
    Henry
    Kuwait

    https://iforgot.apple.com

  • HT204150 I cannot Sync the contact to icloud

    How can I sync the contact list from iphone 4s to icloud?

    Did you go to Settings>iCloud, turn Contacts to On and choose Merge when prompted yet?
    If so, and your contacts still aren't in your iCloud account, what account is the contact list in on your phone?  Is it in On My iPhone, a Gmail, Yahoo or exchange account?  Something else?

  • Cannot retrieve IPhone contacts on car Bluetooth device

    With iPhone connected to car Bluetooth I am unable to access phone contacts but can use phone

    It depends on the make, model, year, and options on the car. I have used 2 iPhones (iPhone 4 & 5s) with 3 different cars. Two of the cars were able to access the iPhone contacts and one does not. Some research led me to the car manufacturer's website where they showed which phones and which features on those phones were supported. In the one case it clearly stated that they supported calling but not access to the contacts. You may want to either do some internet searching or reply with the car's make, model and year here.

  • I cannot find my contact info after moving to iCloud, i cannot find my contact info after moving to iCloud

    i cannot find my contact info after moving to iCloud, i cannot find my contact info after moving to iCloud, i'm using PC

    Please try clearing cache and cookies. If that doesn't help you can try disabli9ng add-ons and see if it help. [[Safe Mode]] is to disabled add-ons.

  • My husband and I use the same apple ID, I have just started using an iPhone and deleted all his contacts from my phone. He hadn't backed up his iPhone but my iPad is backed up to iCloud. Is there any way I can retrieve his contacts from there?

    My husband and I use the same apple ID. I started using a new iPhone and deleted his contacts from my phone which has also deleted them from his phone. He hasn't backed up his phone but my iPad is backed to iCloud. Can I retrieve the contacts from this?

    In preferences turn on iTunes sharing in iTunes preferences and keep iTunes turned on in both accounts. Or better yet put the iTunes library on the main HD rather than in an account and set the location of the library to that location in iTunes preferences.

  • HT4489 I cannot import my vCard to iCloud...it shows error.."1 contact could not be imported because there was a problem reading the vCard"

    I cannot import my vCard to iCloud...it shows error.."1 contact could not be imported because there was a problem reading the vCard"

    The vCard must not be a compatible format.  (Unfortunately, there are multiple formats.)
    Often your carrier can transfer contacts between devices from different manufacturers.  Try visiting your carrier's retail outlet and see if they can do this for you.

  • HT201269 My iphone contacts are not updating to Icloud, I can create a contact in Icloud and it will update to my phone but I cannot create a contact on my phone to have it update in the cloud, I am using Itunes as the bridge

    My iphone contacts are not updating to Icloud or Outlook, I can create a contact in Icloud/Outlook and it will update to my Iphone but I cannot create a contact on my Iphone to have it update in the Cloud/Outlook, I am using Itunes as the bridge. I originally installed the Icloud manager to sync my contacts to Cloud/Outlook, but I did not like the functionality, when I uninstalled the Cloud manager and and installed Itunes I noticed that the none of my contacts in the phone updated to Outlook.
    Thanks in advance.

    Hi Cyclops12,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    Cheers,
    - Judy

  • I have windows 8.1 and having installed icloud 3.0 cannot view my contacts in Outlook 2013

    I have windows 8.1 and having installed icloud 3.0 cannot view my contacts in Outlook 2013

    This fixed the issue:
    1. sign out of iCloud. (make sure you are really signed out or it won't work!)
    2. open Outlook and make sure iCloud is not listed in Account Settings
    3. close Outlook
    4. sign in to iCloud and let it set up Outlook sync
    You shouldn't need to reinstall anything.  Just remember that when you first look at your calendar/contacts in Outlook it will default to show your Outlook (saved locally) calendar and contacts.  You may need to select iCloud to see them.

  • I'm trying to retrieve contacts from iCloud on my new samsung but it says that there is no back up data in my account

    I'm trying to retrieve contacts from iCloud on my new samsung but it says that there is no back up data in my account

    If your contacts are on icloud.com, download them as a vCard as explained here: iCloud: Export contact information as a vCard.  Then import them to your phone as explained in your manual.  If you aren't able to, you can create a Gmail account and import the vCard to Gmail as explained here: https://support.google.com/mail/answer/183711?hl=en, then add the Gmail account to your phone and sync your contacts from Gmail.
    If they aren't on icloud.com, I'm not sure how you would access them from a backup on a Samsung, even if there was a backup.

  • I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

    I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today

    Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
    Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in).

  • I am running outlook as mail, calendar and contacts and synching with icloud for my I phone. today, on my pc i cannot access my Calendar in Icloud or my Contacts in ICloud. Windows 7

    I am running Outlook for my mail, calendar and contacts and it synchs with I cloud for my I phone. /Today on my PC i cannot access myh "Calendar in Icloud" or my Contacts in ICloud. Get pop up dialogue box which says "the set of folders cannot be opened. The information store could not be opened"
    Any suggestions?
    Thanks
    Steve

    curtterp wrote:
    I use Touchdown from Nitodesk for my work email. Its a little pricey, but it works with your companys OWA (Outlook Web Access) portal. They do have a 30 day trial that they insist that you try to make sure it will work for you before you shell out any money for the app. It syncs the Calendar, notes, tasks, emails etc.
    It has a discovery feature that it will figure out what it needs to configure. All you need to provide is how you log into OWA (Username/password, website) and the program does the rest. It works very well for me.
    No I am not employed by Nitrodesk. I only use the program. There was no need to ask my IT people to set anything up for me.
    Give it a try, it might work as well for you too.
     One day I will have to give this app a try, I am just use to configuring my device to sync without a 3rd party app but I have heard that Touchdown seems to be the best thing going to setup a corp sync process..

Maybe you are looking for