I cannot scan and my hp solution says cannot run because device installation is not complete

I am using windows 7 64 it. My printer is HP Photosmart eStation All-in-One Printer - C510a. I am using a wireless network and a notebook. Earlier my printer was not working, so I reinstalled the program using the cd, but now the hp solutions won't work and I cannot use the scan functioning. When i try to use it the scan feature on the zeen it just says I am unable and to use the software the printer came with. I have no idea what to do. I have to be able to scan as well as print. I don't want to uninstall or use the cd again because it took hours for me to get the printer to work. Please help and thank you
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Hello frustrated_37,
Based on you description, i recommend you 2 steps mentioned below ..
Run the s/w CD, YOu'd be prompted with Options like  Add a Device, Install more software etc.. Click on "Install More software", Click on "HP Solution Center " if present.
Accessing the root file resonsible for scanning to work. To do so, you need to Click on START  > Computer  > Program Files(x86) > HP > Digital Imaging > Bin . Locate for the file hpiscnapp.exe , right Click on it and then "Send  to Desktop" > Desktop (Createshort cut).
Double click on the short created which would open the scanining interface.
Regards,
Jabzi
Help the community by marking this post as a Solution if it solved your issue!.
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Although I work for HP my posts and replies are my own.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
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