I cannot see my iPod in my iTunes or in Computer

I am running Windows 7 on a Toshiba Satellite L650 - 0DM (which was purchased March 2011, and had repair work done on it from November 2011 to January 2012). When I first got my laptop, my computer and iTunes both recognized my iPod (iPod nano 5th gen), but for the past few months it has not. If I have my iPod plugged in before I start iTunes, my laptop will not open iTunes until I unplug my iPod. My laptop will also not shut down if my iPod is plugged in, and will only shut down if I unplug it. It will recognize that my iPod is plugged in and connected but in Computer, it does not show up. The iPod is recognized in Device Manager. If I try to safely eject my iPod, it tells me that other programs are using it, even though everything is shut down. This also happens with my flash drives, but my flash drives are working properly and are recognized in Computer. I know that it is not a problem with my USB cord or iPod because it works fine in my XP desktop. This problem is also happening with my brand-new iPod Classic, which I have not put anything on yet. I have used the original cords with both iPods and it still does not work. Other things I have tried to do that have showed no success:
Restart computer
Uninstall/reinstall iTunes and all Apple programs
Renaming for a higher drive (Other drives aren't in E: drive)
Stopping the 2 high-speed USB ports on my laptop and re-enabling them (they are the only two USB ports I have)
Putting iPod into disk mode
Putting anti-virus programs on my computer and doing a full-scan
Disk defragment
Deleting Temp folder (I have stopped all programs on my laptop and it still won't let me)
Stopped iTunes/Apple services and re-enabled them
Updating Driver Software
The only thing that I haven't tried is updating the BIOS, which seems like extreme measures and I don't want to do it unless I absolutely have to.
I am incredibly frustrated and ready to throw out my laptop and two iPods at any given moment, so please help!

Try this:
Plug in your iPod,
1. Right click My Computer >> Manage and select Device Manager in the left tab.
2. Click Portable Devices >> right click Apple iPod >> Uninstall
3. Unplug and plug your iPod, now wait for windows to re recognize your ipod [ In Device Manager, you will see the new recognized Apple Ipod ]
4. Press F5 to refresh your windows explorer and see if your Apple iPod will show up with a camera icon.
Otherwise, refer to these articles:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369

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I cannot see my iPod in my iTunes or in Computer in Windows 7, but it shows up in the Device Manager

I am running Windows 7 and have had no problems with with the 3 iPods we connect, but as of a couple days ago, the computer will no longer recognize them. Other USB devices (flash drives and Android phone) have no problem being recognized. Additionally, if I have my iPod plugged in before I start iTunes, my laptop will not open iTunes until I unplug my iPod. My laptop will also not shut down if my iPod is plugged in, and will only shut down if I unplug it. It will recognize that my iPod is plugged in and connected (it lights up and charges), but does not show up in the My Computer. The iPod is recognized in Device Manager. Also, when I unplug any of the iPods, it will show up for just a second in the My Computer before disappearing. I have tried the following:
Restart computer
Uninstall/reinstall iTunes and all Apple programs
Renaming for a higher drive (Other drives aren't in E: drive)
Putting anti-virus programs on my computer and doing a full-scan
Disk defragment
Deleting Temp folder (I have stopped all programs on my laptop and it still won't let me)
Stopped iTunes/Apple services and re-enabled them
Updating Driver Software
Please Help

have had no problems with with the 3 iPods we connect, but as of a couple days ago, the computer will no longer recognize them.
The problem is with ALL of the iPods, at the same time? Are they are shuffles?
It is unlikely that three iPods would go bad at the same time, so the other possibilities are bad USB cable, the bad USB port on computer, or a software issue on computer?
If these are different types of iPods and you are using different USB cables, that probably rules out bad USB cable. Since the iPod is recognized by the computer and other devices are recognized, that probably rules out a problem with the USB port. So, that leave a software issue on computer as the most likely cause.
Did you install any new software (or change the setting of software) on the computer at the time this problem started, particularly something that runs continuously in the background, such as security software?
You've trying uninstalling and re-installing Apple software. Is there a way you can disable other third-party software systematically?

HT1329 I cannot see my iPod in My Computer to transfer my iTunes on to

I am trying to move my iTunes to a new laptop. I have followed the instructions in the article above and all was going well until I try to copy the iTunes folder on to my iPod to transfer it.
I cannot see my iPod in 'My Computer'! Any ideas?

Try this:
Plug in your iPod,
1. Right click My Computer >> Manage and select Device Manager in the left tab.
2. Click Portable Devices >> right click Apple iPod >> Uninstall
3. Unplug and plug your iPod, now wait for windows to re recognize your ipod [ In Device Manager, you will see the new recognized Apple Ipod ]
4. Press F5 to refresh your windows explorer and see if your Apple iPod will show up with a camera icon.
Otherwise, refer to these articles:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369

I cannot see my ipod in itunes now

I connect my ipod to my mac - in itunes I cannot see my ipod at all. This is only since the itunes upgrade!
It started copying files automatically I had not asked it to do. I have no control of what I want on my ipod.
Why do Apple fix things that are not broken???????
Can anyone help me please?

Look at the top of the screen for your ipod.
Or click View Show>Sidebar to see it as before.

I cannot see the Source List in iTunes. How do I get it back? Thanks!

I cannot see the Source List in iTunes. How do I get it back? I am trying to eject my ipod classic, and there is no option to do so, because I cannot see the ipod, let alone the source list in itunes. I'm also unable to restore my ipod, and I get a message saying it is corrupt,and now I can't even eject it! What do I do?!? Thanks!

Hello twangchick,
Thank you for contributing to the Apple Support Communities.
You can use the steps in this article to view the device list in iTunes and eject your iPod. The steps are slightly different for the different version of iTunes:
Locate and view your connected iPhone, iPad or iPod touch in iTunes - Apple Support
I know it can be frustrating to have a device that isn't working as it should, and this link may also help with restoring your iPod classic:
Restoring iPod to factory settings - Apple Support
If your iPod can't be restored normally, try placing it into Disk Mode. See the instructions under "iPod devices with a Click Wheel" in this article:
Putting iPod into Disk Mode - Apple Support
Sincerely,
Jeremy

Cannot see my ipod in windows or i tunes

I cannot see my ipod in windows or i tunes... i tried all the support tips but had no luck...:( i hope sombody out there can help me....any ideas?
gateway Windows XP

Did you try this?...
here's a bit here's what microsotft says: (paraphrased)
To resolve this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. To do this, follow these steps: 1. Click Start, click Run, type regedit , and then click OK.
2. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
5. On the Edit menu, click Delete, and then click OK.
6. Exit Registry Editor.
7. Restart the computer.
it worked perfectly for me!make sure to follow the directions. it's easy and resolves many Windows XP problems related to ipods. for more info try microsoft help and support and just serch for ipod. it list a bit more info there. it doesn't say anything about reinstalling the apple software, but just to be thorough i unistalled itunes and quicktime before anything just to start with a clean slate, then reinstalled them from my ipod disk after the restart. then i downloaded all the updates from apple. my ipod has never worked better. good luck. theres no link to the page just search for ipod in windows help and support for exact wording

I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

How come I can't see my Ipod Touch on Itunes?

When I had the 9.2 version (the one before 10), just recently before I changed it to 10, my Ipod Icon wouldn't show up on Itunes so I couldnt sync my ipod or do anything, even though it was plugged and was charging. So, then I was like okay, maybe that's my cue to download the newest version of Itunes. Well once I did that, I could sync and see my ipod again on Itunes for a few days, but just now, I plugged in my Ipod and it's doing the same thing again! It's charging, but I can't see my ipod and its options. So I'm not sure if it's my Ipods problem or maybe it's not compatible to the version? I have the 2Gen Ipod touch. Anyone know?

MxA wrote:
I have the 2Gen Ipod touch.
i too have a 2nd gen Touch and it works fine with iTunes 10.
try this:
(a) download the [_*Mac OS X v10.6.4 Update (Combo)*_|http://support.apple.com/kb/dl1048]
(b) reboot into _*safe mode*_
(c) launch *disk utility* (in applications/utilities), +verify disk+ and +repair permissions+
(d) run the combo
(e) after running the combo, let the Mac reboot normally and +repair permissions+ again.
(f) run +software update+ from the  menu and install any updates offered.
connect your Touch now. what happens ?
JGG

I cannot connect my iPod touch to iTunes

There are several factors preventing me from connecting my sister's iPod Touch to iTunes on my computer (the same one I used to set up her iPod):
1. The sleep/wake button is jammed, or just doesn't work. The button ITSELF feels fine. It pushes down with a "click" feel, like all of the other devices I use, but nothing happens. It fails to turn off or turn on the iPod; it's a dud. I think this is the main issue. She's had a problem turning it off, lately. Since this is an ipod 3, I highly doubt the warranty is still active, and isn't worth getting Apple involved.
2. She was sleepy when she set her passcode and punched in the wrong numbers (which I don't understand, since it asks you to re-enter the password before it is accepted). Unfortunately, as a theft deterrent, each time a password is incorrectly submitted, the wait time to re-enter becomes longer and longer until the device is disabled. Now it shows the message, "IPOD IS DISABLED connect to iTunes".
3. Connecting to itunes brings up a message in iTunes: "ITunes could not connect to iPod "iPod Touch" because it is locked with a passcode. You must enter your passcode on the iPod Touch before it can be used with iTunes."
I Googled the "iTunes could not connect..." message, which gave instructions to restart the iPod with the sleepwake/homebutton trick, but that can't be successfully accomplished with a broken sleepwake button.
I Googled "broken sleep/wake button", but that gave instructions to restore the iPod in iTunes, but it won't connect in iTunes without the passcode correctly entered in the iPod.
I Googled "Wrong password", but that gave instructions to restore the iPod in iTunes. [sigh!]
I asked my sister if she had a wobbly table or chair with one leg shorter than the rest, and she said she did. I told her to place the iPod under the short leg. She asked, "How is that going to fix my iPod?" I replied, "It isn't. But it will fix your table." Took her a few seconds to realize that it was all her iPod was good for.
I don't want to resort to the wobbly table fix just yet. I thought if there was going to be a way to fix this without reaching out to the Apple store (which would probably only be able to sell her a new iPod), this would be the place to find the answer...a place where most genius iDevice users would hang out to help other users.
Any suggestions?

FIXED IT!!!!!
Ok, here's one of the problems I was having (among the others listed above): I kept getting the message that I had to enter my passcode in the iPod. I searched for solutions and came across one that said I had to close down iTunes first, before plugging in the iPod, so I did that.
Lo and Behold, the USB symbol appeared on the iPod when I plugged it in without opening iTunes.
I opened iTunes, and Lo and Behold again, the iTunes showed the ipod on the side and the message popped up that said it was in restore mode. I selected "Restore and download new updates".
I was good to go, right?
WRONG!!!
Every few minutes into the download, I would STILL get a message saying that I had to enter iPod's passcode, and the iPod would return to the dreaded "disabled" screen! I tried it several times, with no success.
THEN I noticed that even though the iPod was unplugged from iTunes, the update continued to download.
SO...
I waited until the update had seconds left to be completely downloaded. Then I reduced (not minimized) iTune's window and clicked on the desktop background. I plugged in the iPod, which again showed the USB symbal. I maximized the iTunes window, and the message appeared as usual saying the iPod was in restore mode. I selected the "restore and download" button, but THIS time, it didn't have enough time to reject the iPod. Within seconds, the download was complete, and the restoration continued as normal (for other iPods, anyway). I held my breath the whole way, but it's GOOD AS NEW! By "Good as new", I mean her ipod has no apps or music. She'll have to reinstall all that, but they're paid for. Not sure about the music, which was her main concern, but even if she had to buy all that all over again, it's still much cheaper than buying a new iPod.
Guess she'll have to find something else to level her table.
:::::EDIT::::
I'm sorry, planb77, I didn't see your last post. I forgot to reload. But thank you for your help.
By the way, the sleep/wake button still doesn't work right, but she can select to have the ipod shut down after X amount of minutes. The only thing she'll have a problem with is turning the iPod off all the way (which she never does, anyway...who does?), and take screen shots.
Message was edited by: vickyfromchesapeake

I can't see my ipod touch on itunes

i have started having problems with my ipod touch 5 generation. las day i got some cd. i tried to up date the ipod with the new songs. and i couldn't sync the ipod. now i can't even see the ipod on the itunes. i have re instaled itunes three times at least . any solution that you can get me ?

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Run this to help if it identifies the cause
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
Also try another cable

HT1414 trying to restore but i do not see my ipod device in itunes

Hi Guys,
I tried upgrading my version 4 iPod to version 6 but it failed and now I cannot see my iPOd connected to the PC anylonger.
Can someone help?

Try placing the iPod in Recovery Mode and then restore
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT202443 why I cannot see my iBook on the iTunes store thought my **iPhone**?

why I cannot see my iBook on the iTunes store thought my **iPhone**?

Let Apple know your views about it at
http://www.apple.com/feedback
To create a book for all devices, you need to do it in .epub format. The apple app for that is Pages.

How do I get all music from my iPod classic to itunes on my computer?

How do I get all music from my iPod classic to itunes on my computer? I was able to "authorize" the purchased music (40 songs) to download to laptop but I can't select my entire library (1500 songs) to download to laptop!

Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2

I am trying to connect my fathers ipod touch to itunes on my computer, how can i sync itunes on my machine with the ipod such that his songs don't get deleted and i could add new songs to it (mp3 on my computer)

I am trying to connect my fathers ipod touch to itunes on my computer, how can i sync itunes on my machine with the ipod such that his songs don't get deleted and i could add new songs to it (mp3 on my computer)

You cannot merge accounts. Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
One computer using multiple iTunes Store authorizations - http://support.apple.com/kb/HT1206

Old iPOD to new iTunes on new computer to new nano. Is this possible

I have an old iPOD and I have a new nano and new computer. I want to get music from old iPOD to new iTunes on new computer to new nano. Is this possible

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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
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I cannot see my iPod in my iTunes or in Computer

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