I cannot seem to access itunes I just downloaded and rec'd an error message this pkg could not be opened?

I've tried to download iTunes 2x on new Acer - Aspire Series. I get an error message that says, "This installation pkg could not be opened. Verify that the pkg exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer pkg."
What now??? Laptop will not be as beneficial without access to iTunes???

See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2

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Trying to upgrade my iTunes to 10.5 but I keep getting the message " the URL could not be opened". What do I do?

Trying to upgrade my iTunes to 10.5 but I keep getting the message "the URL could not be opened". What do I do?

Use this: http://appldnld.apple.com/iTunes10/041-2598.20111011.9Cp3o/iTunesSetup.exe

Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2

TS1389 I have done all the above but I still can't get Quicktime to play a HD movie I purchased on itunes. I get error message "This computer could not be authorized to play [movie title]"

I have looked extensively online but can't find an answer yet.
I also tried playing the HD movie in VCL Media Player. I select the movie in finder, right-click to Open With VCL. Window opens with Library menu on left and first item in the menu is Playlist. HD movie is listed in the playlist. I select Play and counter at bottom of window starts counting as if movie is playing but nothing else happens.
Help greatly appreciated.

Tried some more movies in my library and it seems that all movies purchased in the iTunes Stores UK with my iTunes UK account wont play in Quicktime (or VCL media player). These movies will play in itunes.
This is cleary a DRM issue but don't I have the same legal rights to play my movies regardless of which iTunes store I purchased from?

Error message "The URL could not be opened" comes up when trying to update iTunes

iTunes needs an update, but Internet Explorer does not open the URL. A browser window opens, the computer is online yet the URL will not open.

Did you repair permissions?

I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.

I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
Thank you.

Thanks Mohammad - much appreciated.
I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
Once we'd removed this we were able to upload the epub no problem.
It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
Anyway, all sorted now and thank you again for your contribution.
Best wishes and a Happy New Year!
Sue

I cannot seem to get the app to download and install. I get the spinning progress wheel.

I cannot seem to get the app to download and install. I get the spinning progress wheel.

Hi profoto3,
Are you trying to download and install the Creative Cloud apps? Which operating system are you using?
Here is a helpful network troubleshooting doc. Go thru the steps in this doc to ensure that you can download.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Free Creative Cloud | Download Adobe Creative Cloud free trial
Thanks
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I cannot not add iTunes to my iPad, I receive the following error message: This iPad cannot be used because the Apple Mobile Device service is not started.

I cannot not add iTunes to my iPad, I receive the following error message: "This iPad cannot be used because the Apple Mobile Device service is not started".

http://lmgtfy.com/?q=%22Apple+Mobile+Device+service+is+not+started%22

Help! my windows PC with Vista will not dowload itunes 10.7. It gives me an error message: Your system has not been modified

Help! my windows PC with Vista will not dowload itunes 10.7. It gives me an error message: Your system has not been modified.I
I have tried unistalling the current version I had which was 10.6.3, defragging and running a security scan. Now, the highest version I can get is 10.4.1. for some reason I cannot dowload itunes 10.5 or higher as it gives me the same message which is what I need to connect and update my iphone. Anyone facing the same issue or can point me in the right direction?

You may get better information on that error message by reposting in the iPhone forums:
iPhone
It's also possible that newer iPhone updates want an OS higher than Tiger. Post the specs of your computer and we can see if an OS upgrade is possible. There are a large number of G4 variants with different capabilities, so giving us something more than just "G4" will get you help faster.

I cannot BUY any iPhoto products. Every time I try to submit something, I get an error message - A coonection could not be established at this time - I have been trying to buy a photo book for 2 days now with no success. I am using iPhoto 09

I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!

Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN

I am not computer savvy. I have a second generation itouch, and have never had any problems. Just recently, certain songs will not play. It will skip the song to the next one. Certain videos will not play. The message, "This movie could not be played

I am not computer savvy. I have a second generation itouch and have never had any problems with it until now. When I try to play certain songs, it will not play the song and skip to the next song selection. When I try to play certain videos, the message "This movie could not be played" appears. I contacted a tech spec who said it was possibly a format problem. How do i fix this?

This might sound weird, but here's an idea which worked for me re music that was newly added to itunes and showed up in my ipod but wouldn't play - I simply played the tracks in itunes first, just a second of time or so will do it, not the whole track, then connect the ipod and sync again and this time they played - hope this helps.

HT201210 I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with prompt to restore, phone w/screen with iTunes symbol and can't use.

I tried to restore my iPhone 4s through iTunes and received error message that Restore could not be completed due to error 2003. Phone now not recognized in iTunes, with repeated prompts to restore phone. Now phone w/screen with iTunes symbol and USB cord can't use. It appears the phone has been restored, but I cannot activate it.
I disabled my anti-software, iTunes and computer software (microsoft vista) are both up to date, I restarted the computer several times. My usb ports are working properly. I followed the troubleshooting suggestions from apple.

yes did you buy it of somebody or a well known company such as apple or carphone warehouse?
and i mean the phone would have been activated in the first place with the sim card you get given when you first get the phone.
trying to activate the phone with another sim card that you did not get when you brought the phone may result in you not being able to activate it
no worries

TS3694 I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"

I am trying to restore my ipad2 but i have the error message "The IPAD could not be rerstored. The device cannot be found"
Can anyone help me?

Are you using the latest version of iTunes?
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

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Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

I have just purchased a lightning to 30 pin adaptor to use on an iPad mini and a gen5 iPod touch both devices are running iOS 8.1.3 and come up with The error message "this accessory is not supported by this device "

I have just purchased a lightning to 30 pin adaptor to use on an iPad mini and a gen5 iPod touch both devices are running iOS 8.1.3 and come up with The error message "this accessory is not supported by this device "
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If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

I cannot seem to access itunes I just downloaded and rec'd an error message this pkg could not be opened?

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