I cannot seem to be able to upgrade my itunes to atleast 4.9 for my IPOD.

For some reason I cannot seem to be able to upgrade my ITUNES for my NANO. Even the disk that came with it does not want to work. It gives me an error message saying, "1607: Unable to install INSTALL SHIELD scripting runtime." I tried to upgrade on this website and it gives me the same message.
Can anyone please help me resolve this issue? I would really like to start downloading some music on my NANO, before I go on vacation.
Thank you.

See this Article: http://consumer.installshield.com/kb.asp?id=Q108340
Then perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime
(Compiled from the collective wisdom of toonz and Da Gopha)
If you want to guarantee a successful upgrade and be proactive about minimizing potential install issues, do the following:
1. Completely Backup your music and iTunes library files.
2. Virus check / spyware scan your machine.
3. Completely remove / uninstall the current version of iTunes and QuickTime from your system.....
3a. – Do a Stepwise clean uninstallation of iTunes
3b. - Then download and install the Microsoft Installer Cleanup Utility
.....And make sure iTunes is really gone.
4. Delete the contents of your temp folder: C:\Documents and Settings\<username>\Local Settings\Temp
5. Reboot the PC
6. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
7. Start with the QuickTime standalone installer run from the PC (not directly from on-line)
8. Reboot the PC
9. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
10. First completely download, then run the latest iTunes Installer from your PC
11. Reboot the PC
The majority of problems out there on the discussion boards are caused by viruses or other system corruption — sometimes self-inflicted by the user (i.e. - people who turn off necessary Windows services) — or out of date drivers.

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