I cannot send either imessage OR sms to only one certain contact...why??

hi guys...about a week ago, i was texting my partner, when suddenly his messages went to a new thread completely...and instead of his name being at the top of the messages box, it was his email (i know people have that as a second method of contact) he was on his way back from france at the time, so i thought it might be something to do with that!? he has been back a week now, and to begin with just contacting him via email address was fine, but now i cant send messages through imessage, normal SMS or the email adress but i can still call his phone and he can still text me as normal!? i have reset the phone completely....twice, also tried deleting him as a contact entirley and starting again, as well as adding the area code (+44-uk) to the start of the number instead of 07....NOTHING HAS WORKED please help!

Hello ami-gracie,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Best of luck,
Mario

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