I cannot send email from Outlook 2011 (for Mac). But can send from other applications
I have Outlook 2011 for Mac - I have validated the settings and up until yesterday could send and receive emails using my .mac account.
I can send using icloud and mail (I use Outlook for work purposes) and can send in outlook using my work accounts.
My settings
Incoming server - imap.mail.me.com
Use SSL to connect checked.
Outgoing server - smtp.mail.me.com
override default port checked (port 587)
use SSL to connect checked
authentication - Username and password.
I have rebuilt the database - no effect.
I continue to get the error
"Mail could not be sent
The server for account "mac" returned the error. 5.7.8. Bad Username or password (Authentication failed..)" Your username/password or security settings may be incorrect. Would you like to try rentering your password"
I have validated my username and password and rentered them both.
I have emptied the outbox and retried but nothing works.
Thanks for the help.
Update - I now have it working.
am not really sure what exactly fixed it.
I changed a lot of things but my setup now has the following which I think fixed.
outgoing server - p06-smtp.mail.me.com
override default port checked - port now 587
on more options button changed it to "use incoming server info".
Similar Messages
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Transfer emails from outlook 2011 for mac to Outlook 2010 for windows
Hi,
I want to transfer emails from outlook 2011 for mac to outlook 2010 for windows.
Outlook 2011 exports mails only in olm format and there is no option to import olm files in outlook 2010.
I can drag and drop emails from outlook 2011 to a finder folder which saves emails as eml files. How can import eml files into outlook 2010.
Please helpHi,
Thank you for using
Microsoft Office for IT Professionals Forums.
Base on the research ,
We can try the steps below to add the registry sub key. This will open all .eml files that are in the file system using Outlook, including *.eml attachments on messages in OE/WLM. Any replies will be sent
using Outlook.
===========
Important This section, method, or task contains steps that tell you how to modify the
registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem
occurs.
1.Type
regedit in the Search field on the Start menu or press
Windows Key+ R and enter it in the Run command.
2.Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message WLMail\shell\open\command
Or HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message\shell\open\command
3. Change the command line (here its "C:\Program Files (x86)\Windows Live\Mail\wlmail.exe" /eml:%1)
to the following line, exactly as shown below but correcting the path to Outlook.exe to match the path on your computer.
"C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" /eml "%1"
Thanks for your understanding.
Sincerely
Rex Zhang
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
Why don't private appointments synched from Outlook 2011 (for Mac) show up on my iPad2?
I have an iPad2, and have upgraded to iOS5. I sync my mail/calendar from Outlook 2011 for Mac. Recently (after the upgrade to iOS5), I noticed that the appointments marked "private" in Outlook no longer sync to my iPad, though they do sync to my iPhone 4 (also running iOS5).
Any suggestions?I am a doofus. All I needed to do was go into settings, click on keynote and turn iCloud on in keynote.
-
Unable to snyc calender and contacs from outlook 2011 for mac
iTunes won't sync calenders and contacts from Outlook 2011 for Mac
OS Mavericks 10.9.5
iTunes 12.0.1.26
Also tried on iTunes 11.4I don't receive an error, i am syncing to iPhone and iPad... I connect the device to the MacBook with the cable, open iTunes and click on the device on iTunes then go to info tick sync contacts but it doesn't show me any contacts below, then tick sync calender and i could see the calenders and then I select the calender that i want to sync and press apply... the sync icon appears as if it is syncing and the disappeared after a few minutes. When i check the iPhone or the iPad the calender and contacts are empty.
I have enabled the sync services in outlook for mac 2011 and ticked calender, contacts and tasks and select the account to sync and the outlook folder to add new items to but still it does not sync anything.
I went to the iStore technical support and the technicians were unable to help me they just told me that Apple has removed the functionality, to me it looked like they were clueless -
Is it possible to export contacts from Outlook 2011 for Mac and importing this file back into Mac Address Book.? please reply me its urgent
Is it possible to export contacts from Outlook 2011 for Mac and importing this file back into Mac Address Book.? please reply me its urgent
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Intermittent send failures in Outlook 2011 for MAC
Ever since Verizon changed its POP server settings, I am getting intermittent send failures from MS Outlook for MAC 2011 even though I made the correct port changes and SSL options in Outlook 2011. Everywhere I look for assistance, including Microsoft, Apple and Verizon, no one has found anything wrong other than Microsoft suspects that Verizon's server doesn't like too many logins and passwords in a set period of time. Apparently, every email that is sent, sends a User Name and Password to Verizon's server. MS suspects that the server doesn't like that and rejects messages within a certain time period. Furthermore, I cannot find any Verizon support for Outlook 2011 for the MAC! Once again this is "intermittent" such as 4 messages will go and then the 5th will not. If I leave it in the outbox, it will eventually send. I'm not sure that MS's theory is fully correct because sometimes I get the send failures on the first message sent. The error message says, "Outlook cannot find the server etc." "Error Code: 3170". All incoming messages come into Outlook 2011 correctly. Does Verizon support Outlook 2011 for the MAC?
Solved!
Go to Solution.Re: Consistent alerts error 3170...and my settings are correct! HELP!
Options
12-19-2013 09:47 AM
I had the same issue. After talking to a Verizon FIOS technician from thier techinical support center, he said that no changes are needed for Outlook for Mac. That means the settings should be:
Incoming server: incoming.verizon.net
Incoming port: 110
Use SSL to connect: UNCHECKED
Outgoing server: outgoing.verizon.net
Outgoing port: 25
Use SSL to connect: UNCHECKED
Hope that helps others not waste an hour searching Verizon's website and trying to navigate their massive phone tree to actually speak to a technician. -
Exporting selected contacts from Outlook 2011 for Mac
I've wanted to easily export a set of selected contacts from Outlook in Microsoft Office for Mac 2011. I've been through many threads about synching to Address Book and then exporting, but I've found a host of troubles, including duplicate copies of contacts being created.
So, I finally broke down and wrote an AppleScript script to export all of the currently selected contacts from Outlook to a file in either vcf (vcard) or csv (comma separated value) format. The best use of this script is to:
-- Install this as a script in Microsoft Outlook by saving the script below to Documents>Microsoft User Data>Outlook Script Menu Items
-- Change to your Contacts in Outlook. Use the Outlook search bar to find the contacts you want to export. You might search by name, category, company, or anything else that identifies the contacts you want to export. Or, you might just leave the view showing all contacts.
-- Select the contacts you want to export
-- Launch the script
The script will have you select between vcard and csv and select a destination file. This hasn't been optimized for speed, so if you're exporting 100's or 1,000's of contacts, be patient. And there isn't a progress bar at present, so you have to wait. It will display an alert when it's complete.
Sorry not to have a download location for you. You'll just have to copy the script text :-). Keep in mind there's been some but limited testing. Read the comments for details. And enjoy.
-- jsc
-- Export Outlook Contacts
-- (c) 2012 J. Scott Carr. The script is made available for free use, with no
-- warranty, under the Creative Commons license agreement.
-- This script has only been tested on Mac OS X 10.6.8 with Micrsoft Outlook for
-- Mac 2011 version 14.1.4.
property byCategory : "By category"
property byPattern : "Names matching pattern"
property vcardFormat : "VCard"
property csvFormat : "CSV"
-- main
set contactsToExport to {}
-- Get the contact selection
set contactsToExport to get_contacts_to_export()
if (count of contactsToExport) is 0 then
display alert "Please select contacts to export and rerun script" as warning
return
end if
-- Shall we export to vcard or CSV?
set theFormat to vcard_or_csv()
if theFormat is "" then
display alert "Error: Must select VCard or CSV format" as warning
return
end if
-- Get and open the output file
set oFile to open_output_file(theFormat)
if (oFile is equal to -128) then
display alert "Canceled"
return
else if (oFile < 0) then
display alert "File open failed (" & oFile & ")" as warning
return
end if
-- Export the contacts
display dialog "About to export " & (count of contactsToExport) & " contacts in " & theFormat & " format. Proceed?"
if button returned of result is not "OK" then
try
close access oFile
end try
return
end if
if theFormat is vcardFormat then
export_to_vcard(contactsToExport, oFile)
else if theFormat is csvFormat then
export_to_csv(contactsToExport, oFile)
else
display alert "Invalid format" as warning
end if
close access oFile
display alert "Complete"
return
-- get_contacts_to_export()
-- We're going to export the Contacts currently selected in Outlook.
-- Check that the current selection is Contacts and not some other Outlook
-- object. Snag the selected Contacts and return them as a list.
-- A side note. When I started this, I built options to enter a matching
-- name string or select a category. And then it hit me that those features
-- are much more robust in Outlook, and it would be easy to just use the
-- current selection.
-- There is some strange behavior that Outlook needs to have recently been
-- the front, active window.
on get_contacts_to_export()
set selectedContacts to {}
tell application "Microsoft Outlook"
set theSelection to selection
if class of theSelection is list then
if class of the first item of theSelection is contact then
copy theSelection to selectedContacts
end if
else
if class of theSelection is contact then
copy theSelection to selectedContacts
end if
end if
return selectedContacts
end tell
end get_contacts_to_export
-- vcard_or_csv()
-- Get the format to use when exporting contacts
on vcard_or_csv()
choose from list {vcardFormat, csvFormat} with prompt "Select export file format:"
if result is false then
return ""
else
return first item of result
end if
end vcard_or_csv
-- open_output_file()
-- Open the destination file for the export, returning the file descriptor or the error number
-- if the operation fails
on open_output_file(exportType)
-- Get the filename, letting "choose file name" deal with existing files.
set theDate to current date
set theTime to time of theDate
if exportType is csvFormat then
set fileName to "contacts.csv"
else
set fileName to "contacts.vcf"
end if
try
set outputFile to choose file name with prompt "Select export destination file" default name fileName
on error errText number errNum
return errNum
end try
-- Open the file
try
-- Open the file as writable and overwrite contents
set oFile to open for access outputFile with write permission
set eof oFile to 0
on error errText number errNum
display alert "Error opening file: " & errNum & return & errText as warning
try
close access oFile
end try
return errNum
end try
return oFile
end open_output_file
-- export_to_vcard()
-- Export each of theContacts to the open file outFile as a set of vcards. Note that the
-- vcard data is from the "vcard data" property of the theContacts. This routine
-- doesn't attempt to reformat an Outlook vcard, nor limit the fields included
-- in the vcard.
on export_to_vcard(theContacts, outFile)
set vcards to {}
tell application "Microsoft Outlook"
repeat with aContact in theContacts
copy vcard data of aContact to the end of vcards
end repeat
end tell
repeat with aCard in vcards
write (aCard & linefeed) to outFile
end repeat
end export_to_vcard
-- export_to_csv()
-- Export each of theContacts to the open file outFile in csv format
on export_to_csv(theContacts, outFile)
set csvFields to {}
-- Get the fields of the contact to export
set csvFields to init_csv()
-- Write the header row
set nFields to count csvFields
write first item of csvFields to outFile
repeat with i from 2 to nFields
write "," & item i of csvFields to outFile
end repeat
write linefeed to outFile
-- Export the fields of the contacts in CSV format, one per line
repeat with aContact in theContacts
write build_csv_line(csvFields, aContact) & linefeed to outFile
end repeat
end export_to_csv
-- init_csv(): defines the fields to export when csv format is selected
-- Each of the fields in the list must match a name used in the routine build_csv_line().
-- The idea is to later create a a pick list so the user can select which contact properties
-- to export.
on init_csv()
set csvFields to {"first name", "last name", "middle name", "title", "nickname", "suffix", "phone", "home phone number", "other home phone number", "home fax number", "business phone number", "other business phone number", "busines fax number", "pager number", "mobile number", "home email", "work email", "other email", "company", "job title", "department", "assistant phone number", "home street address", "home city", "home state", "home country", "home zip", "business street address", "business city", "business state", "business country", "business zip", "home web page", "business web page", "note"}
end init_csv
-- build_csv_line(): format one line for the csv file
-- Parameter csvFields determins which fields to include in the export.
-- Unfortunately I've not figured out how to use perl-style generation of
-- indirect references. If I could, this would have been much more elegant
-- by simply using the field name to refer to a Contact properly.
-- Note that email address are a special case as they're a list of objects in
-- Outlook. So these are handled specially in the export function and can only
-- be selected by the column names "home email", "work email", and "other email".
-- Outlook allows a contact to have more than one of each type of email address
-- but not all contact managers are the same. This script takes the first of
-- each type. So if a contact has more than one "home" email address, you will
-- only be able to export the first to a csv file. Suggest you clean up your
-- addresses in Outlook to adapt. The alternative is to support multiple
-- columns in the csv like "other email 1" and "other email 2", but that's not
-- supported in this version.
-- Another note. In this version, any embedded "return" or "linefeed" characters
-- found in a property of a contact are converted to a space. That means that
-- notes, in particular, will be reformated. That said, this gets arond a problem
-- with embedded carriage returns in address fields that throw off importing
-- the csv file.
-- Also note that at this time IM addresses aren't supported, but it's an easy add
-- following the same logic as email addresses.
on build_csv_line(csvFields, theContact)
set aField to ""
set csvLine to ""
set homeEmail to ""
set workEmail to ""
set otherEmail to ""
tell application "Microsoft Outlook"
set props to get properties of theContact
-- Extract email addresses from address list of contact
set emailAddresses to email addresses of props
repeat with anAddress in emailAddresses
if type of anAddress is home then
set homeEmail to address of anAddress
else if type of anAddress is work then
set workEmail to address of anAddress
else if type of anAddress is other then
set otherEmail to address of anAddress
end if
end repeat
-- Export each desired fields of the contact
repeat with aFieldItem in csvFields
set aField to aFieldItem as text
set aValue to ""
if aField is "first name" then
set aValue to get first name of props
else if aField is "last name" then
set aValue to last name of props
else if aField is "middle name" then
set aValue to middle name of props
else if aField is "display name" then
set aValue to display name of props
else if aField is "title" then
set aValue to title of props
else if aField is "nickname" then
set aValue to nickname of props
else if aField is "suffix" then
set aValue to suffix of props
else if aField is "phone" then
set aValue to phone of props
else if aField is "home phone number" then
set aValue to home phone number of props
else if aField is "other home phone number" then
set aValue to other home phone number of props
else if aField is "home fax number" then
set aValue to home fax number of props
else if aField is "business phone number" then
set aValue to business phone number of props
else if aField is "other bsiness phone number" then
set aValue to other business phone number of props
else if aField is "bsuiness fax number" then
set aValue to business fax number of props
else if aField is "pager number" then
set aValue to pager number of props
else if aField is "mobile number" then
set aValue to mobile number of props
else if aField is "home email" then
set aValue to homeEmail
else if aField is "work email" then
set aValue to workEmail
else if aField is "other email" then
set aValue to otherEmail
else if aField is "office" then
set aValue to office of props
else if aField is "company" then
set aValue to company of props
else if aField is "job title" then
set aValue to job title of props
else if aField is "department" then
set aValue to department of props
else if aField is "assistant phone number" then
set aValue to assistant phone number of props
else if aField is "age" then
set aValue to age of props
else if aField is "anniversary" then
set aValue to anniversary of props
else if aField is "astrololgy sign" then
set aValue to astrology sign of props
else if aField is "birthday" then
set aValue to birthday of props
else if aField is "blood type" then
set aValue to blood type of props
else if aField is "desription" then
set aValue to description of props
else if aField is "home street address" then
set aValue to home street address of props
else if aField is "home city" then
set aValue to home city of props
else if aField is "home state" then
set aValue to home state of props
else if aField is "home country" then
set aValue to home country of props
else if aField is "home zip" then
set aValue to home zip of props
else if aField is "home web page" then
set aValue to home web page of props
else if aField is "business web page" then
set aValue to business web page of props
else if aField is "spouse" then
set aValue to spouse of props
else if aField is "interests" then
set aValue to interests of props
else if aField is "custom field one" then
set aValue to custom field one of props
else if aField is "custom field two" then
set aValue to custom field two of props
else if aField is "custom field three" then
set aValue to custom field three of props
else if aField is "custom field four" then
set aValue to custom field four of props
else if aField is "custom field five" then
set aValue to custom field five of props
else if aField is "custom field six" then
set aValue to custom field six of props
else if aField is "custom field seven" then
set aValue to custom field seven of props
else if aField is "custom field eight" then
set aValue to custom field eight of props
else if aField is "custom phone 1" then
set aValue to custom phone 1 of props
else if aField is "custom phone 2" then
set aValue to custom phone 2 of props
else if aField is "custom phone 3" then
set aValue to custom phone 3 of props
else if aField is "custom phone 4" then
set aValue to custom phone 4 of props
else if aField is "custom date field one" then
set aValue to custom date field one of props
else if aField is "custom date field two" then
set aValue to custom date field two of props
else if aField is "note" then
set aValue to plain text note of props
end if
if aValue is not false then
if length of csvLine > 0 then
set csvLine to csvLine & ","
end if
if (aValue as text) is not "missing value" then
set csvLine to csvLine & "\"" & aValue & "\""
end if
end if
end repeat
end tell
-- Change all embeded "new lines" to spaces. Does mess with the formatting
-- of notes on contacts, but it makes it cleans the file for more reliable
-- importing. This could be changed to an option later.
set csvLine to replace_text(csvLine, return, " ")
set csvLine to replace_text(csvLine, linefeed, " ")
return csvLine
end build_csv_line
-- replace_text()
-- Replace all occurances of searchString with replaceString in sourceStr
on replace_text(sourceStr, searchString, replaceString)
set searchStr to (searchString as text)
set replaceStr to (replaceString as text)
set sourceStr to (sourceStr as text)
set saveDelims to AppleScript's text item delimiters
set AppleScript's text item delimiters to (searchString)
set theList to (every text item of sourceStr)
set AppleScript's text item delimiters to (replaceString)
set theString to theList as string
set AppleScript's text item delimiters to saveDelims
return theString
end replace_textThank You, but this is a gong show. Why is something that is so important to us all so very, very difficult to do?
-
No email in Outlook 2011 for mac since yosemite upgrade
I installed yosemite 10.10.2 two days ago and cant get my gmail anymore. Using Outlook for mac 2011, ver 14.2.7 and gmail.
Called microsoft, they created new identity but now I can only see what has come in the last 2 days, All other history, drafts, sent , inboxes no longer appear. Went back to the old identity but now will not be able to get gmail from now on. I dont have original disks or key (ex has them). Microsoft wants me to buy new office for mac. This is crazy. I have had nothing but probs with Yosemite and now I have to pay microsoft to even get my old emails imported to my new outlook identity. Does anyone have any other suggestions for this mac-loving grandmother on social security? And...why wouldnt level 2 tech support know anything about this incompatibility issue after all this time? It's not like i haven't asked at least 20 times what changes/problems/issues/incompatibilities would occur if I upgraded. (I lost past 8 years of all imovie projects during the upgrade! had to reinstall Iphoto, etc etc
If I have posted this in the wrong place, I couldnt find any imac, yosemite, outlook boards., so I do apologize. Any help out there?Few days back I was facing the same issue. I looked online and found support.microsoft.com/kb/2360509. Tried the steps provided without ay positive outcomes. I also found http://www.officeformachelp.com/2012/05/how-to-recover-your-data-when-rebuilding -restoring-and-upgrading-fails/ and tried the steps again but wasn't able to gain much. I looked further into this and found http://www.officeformachelp.com/outlook/database/. I came to know that outlook stores messages in olk14 message files. I searched online for olk14 message recovery and voila the solution was right there. Now all my data is there recovered in one place and I also have transferred it into Apple Mail.
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Configure Email on Outlook 2011 for Mac - Go Daddy - POP
Hi All
I am having a nightmare configuring my email.
I have a website bought through godaddy and an email address through them. It works fine on the godaddy email login (https://login.secureserver.net/) and it works fine on Mac Mail - all I need to do with both is simply put in my username (email) and password and they're good to go.
It also works find on my iPhone 6. The settings on my iPhone are as follows:
Name: [email protected]
Email: [email protected]
Description: [email protected]
Incoming Mail Server
Host name: pop.europe.secureserver.net
Username: [email protected]
Password: ...
Use SSL: Yes
Authentication: Password
Server Port: 995
Outgoing Mail Server:
Host name: smtpout.europe.secureserver.net
Username: [email protected]
Password: ...
Use SSL: Yes
Authentication: Password
Server Port: 465
So... I have tried every combination of using SSL/not using SSL, using each combination of different ports etc on Outlook 2011 but it just refuses to work!
Any ideas??
Thanks all
AnthonyThe Mac Office forums are here: http://answers.microsoft.com/en-us/mac. I suggest you post your question there seeing as its not related to Windows Compatibility and that's where the Office experts hang out.
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Since I upgraded to OSx 10.9.3, there are certain emails in my OUtlook that i cannot delete. as soon as i click on the email and hit the delete key, i get an error and Outlook must be closed and restarted. this has happened since i upgraded to the new operating system about 1 week ago. help!
Your bad charger probably damaged something inside as well. Your hard drive directory may be damaged too.
If you lack a backup, you should read this:
https://discussions.apple.com/docs/DOC-1689
Otherwise, bring it in for service. -
Export from Outlook 2011 for mac to mac address book
As I'm not in a corporate setting any longer, and i'd like to simplify, moving all outlook files -- contacts, mail, reminders, all that -- to address book and ical. Is there a simple elegant way to do this?
Hi,
Thank you for using
Microsoft Office for IT Professionals Forums.
Base on the research ,
We can try the steps below to add the registry sub key. This will open all .eml files that are in the file system using Outlook, including *.eml attachments on messages in OE/WLM. Any replies will be sent
using Outlook.
===========
Important This section, method, or task contains steps that tell you how to modify the
registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem
occurs.
1.Type
regedit in the Search field on the Start menu or press
Windows Key+ R and enter it in the Run command.
2.Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message WLMail\shell\open\command
Or HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Microsoft Internet Mail Message\shell\open\command
3. Change the command line (here its "C:\Program Files (x86)\Windows Live\Mail\wlmail.exe" /eml:%1)
to the following line, exactly as shown below but correcting the path to Outlook.exe to match the path on your computer.
"C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE" /eml "%1"
Thanks for your understanding.
Sincerely
Rex Zhang
Please remember to mark the replies as answers if they help and unmark them if they provide no help. -
How to export Apple mail emails to Microsoft Outlook 2011 for mac?
Please provide some solution to migrate apple mail emails to outlook 2011 for mac.
NOTE: emails from the server have been deleted.Hi,
Please check if this helps:
http://support.microsoft.com/kb/2413370/en-us
Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoutlook
The reason why we recommend posting appropriately is
you
will
get the most qualified pool of respondents,
and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thank you for your understanding.
Steve Fan
TechNet Community Support -
Outlook 2011 for Mac. Archive problem.
VIP user has Outlook 2011 for Mac. Not deleted from the Exchange 2007 server leaves when archived. Mac OS X "Mail" client, this function works well, but right now some Inbox empty its contents.I would like to get an answer to the problem archiving...
Then you better post your question on the Microsoft Mac forums since it's their software you're having problems with, and this is not a compatiblity issue between Mac OS and Windows, which is the focus of this forum...
http://answers.microsoft.com/en-us/mac -
How do i sync calendar form outlook 2011 for MAC with my nokia lumia 1020?
How do I sync the calendar info etc from outlook 2011 for MAC with my nokia lumia 1020 - I assume there's a way through outlook.com but I can't find the answer anywhere. Thank you!
So you are using an Outlook.com account?
Please take a look at this article and see if it is helpful to you:
http://www.windowsphone.com/en-us/how-to/wp7/people/sync-calendars-and-to-dos
When you set up an account from Outlook or Windows Live, the calendar associated with that account will be synced to your phone and will automatically stay in sync.
By the way, this is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Windows Phone, I would suggest you to post in the community of Windows Phone, where you can get more experienced
responses:
http://answers.microsoft.com/en-us/winphone
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server
I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
on one of these exchange 2013 servers has an issue where they must click the send/receive button to get new messages downloaded to their client. This is only the case for outlook 2011 for mac client. Activesync clients, mac mail, OWA, and Outlook 2010/13
all behave normally.
Where can I look or what can I check to troubleshoot this issue?Hi,
Any good news from the Mac Forum?
Thanks,
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