I cannot send email in hotmail account and insert buttons dissapear after 4 seconds

I am able to receive emails in hot mail account but cannot send.
This has been the case for the last two days.
Have the same problem in IE.
Noticed insert buttons disappear when I click on new
Same in IE

Ended up calling my service provider to figure it out. They couldn't but again gave me all the perameters to enter into an account. I had to cancel the account on my phone and set up a new one. I had to enter the information more than once before the phone would actually save it. Lucky me, it did not lose all the emails I had stored on the phone. No help from Apple!

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