I cannot send mail, username or password are incorrect. This is however not. the case

How can i get. my iPad to send mail again? I get the message that username or password are incorrect, but that is not.

When does the message appear?  Is it when you are in the email client?  If so, go to Settings>icloud and be sure you are logged into the right icloud account.
Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined.  If it is, try deleting it and setting it up again.

Similar Messages

  • HT201320 cannot send mail, username or password is incorrect

    cannot send mail, username or password is incorrect,  but it is not incorrect!!! help

    When does the message appear?  Is it when you are in the email client?  If so, go to Settings>icloud and be sure you are logged into the right icloud account.
    Go to Settings>Mail, Contacts, Calendars - and in the Mail section, be sure your email account is defined.  If it is, try deleting it and setting it up again.

  • TS3276 The mail doctor is saying my username and password are incorrect. They were not. I changed my password anyway, and it still won't let me send my mail. How do I fix this?

    The mail doctor is saying my username and password are incorrect. They were not. I changed my password anyway, and it still won't let me send my mail. How do I fix this?

    try to log in using webmail. if you can't do that, then issue is solved.

  • HT3228 Cannot get mail username or password is incorrect but both are correct

    My bellsouth.net email was hacked. I was unable to access it on my iphone. "Cannot get mail the username or password is incorrect". I called bellsouth and had my password changed. The email account works on att website and windows live mail. Even after changing the password in settings on the iphone, I still get the same error message.

    Hello Cruise2013,
    Being able to to send and receive email is definitely an important feature of the iPhone.  Here are some steps that may help:
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
    You can find the full article here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    The article ends with gaining information from your Email Provider.  I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings. 
    I hope this helps get you back on track!
    Best,
    Sheila M.

  • I cannot receive mail and I get a message saying cannot get mail,username or password is incorrect.

    I cannot receive and send mail. A message appears with username or password incorrect. I have checked these and they are correct.

    Delete the account, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe! And then renter the username etc.

  • Cannot get mail username or password is incorrect

    I keep getting this message and there has been no change to my username or password. The next day he mail works then the same problem comes back.

    Hello Cruise2013,
    Being able to to send and receive email is definitely an important feature of the iPhone.  Here are some steps that may help:
    If you are unable to send or receive email, try the following steps:
    Restart the iOS device.
    Tap Safari and attempt to load a webpage to ensure that the device has Internet access. If you're unable to load a webpage, try the Wi-Fi assistant.
    Try an alternative Internet connection.
    If your email is provided by your Internet provider, try connecting from the home network.
    If your iOS device has an active cellular data plan, try to disable Wi-Fi:  Tap Settings > Wi-Fi and turn off Wi-Fi.
    If not, try a different Wi-Fi network.
    Log in to your email provider's website to ensure that the account is active and the password is correct.
    Delete the account from Settings > Mail, Contacts, Calendars and then add the email account again on the iOS device.
    If you're still unable to send or receive email, contact your email provider and verify the account settings are correct. You will need to gather this information (PDF).
    You can find the full article here:
    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    The article ends with gaining information from your Email Provider.  I understand you are entering your correct username and password into the iPhone settings, but they may have adjusted some of the other settings. 
    I hope this helps get you back on track!
    Best,
    Sheila M.

  • My email icon quit working. It says my username and password are incorrect, and I had not changed anything.

    My email has stopped working. It kept coming up incorrect username and password. I has not changed anything.

    Delete your mail account and create a new one.
    Sometime it's because the server is busy or down.

  • When I try to share my iMovie video on to Youtube, an alert appears saying that my Youtube username and password are incorrect. I have shared successfully before so I don't understand why cannot do so now.

    When I try to share my iMovie video on to Youtube, an alert appears saying that my Youtube username and password are incorrect. I have shared successfully before so I don't understand why cannot do so now.

    Hey.
    Since you seem to have tried mostly everything, apart from exchanging the motherboard, I'd say you have at least one option left, and that's to reinstall Windows from the recovery partition / recovery discs. That might solve the problem, if this is due to a software-error. General updates etc. might not work to fix such problems, but a clean install should.
    If that doesn't help, I'd say the problem is somewhere either with the CPU or the motherboard, maybe bad connections or some sort of malfunction that prevents the computer from coming out of the 100% CPU usage.
    IT-technician, running my own company in Bergen, Norway
    Thinkpad T61, 8895CTO C2D 2Ghz/4GB/120GB SSD/1400x1050

  • Gmail question.  I'm getting an error message that states my username or password are incorrect.  I haven't changed anything and the gmail is working fine on the mac book.  The mail function worked yesterday on the iphone but not today - any solutions??

    Gmail question.  I'm getting an error message that states my username or password are incorrect.  I haven't changed anything and the gmail is working fine on the mac book.  The mail function worked yesterday on the iphone but not today - any solutions??

    Try Restarting / rebooting  your Mac before doing anything more drastic..
    S.

  • Cannot send mail A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying.

    "Cannot send mail
    A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying."
    How can I fix my email? Now when I try to send an email I get the above message. It was working for months now it just quit on my ipad2, (but it still works on my iPad1 not updated to 5.0 operating system)? Help!?
    Thanks,

    Try going into the account's outgoing SMTP server settings, and if they are not already filled in add your account id and password to the outgoing settings : Settings > Mail, Contacts, Calendars and then select the account the account on the right-hand side and go onto into it's SMTP server settings

  • Setting up an email account - it keeps saying the username or password are incorrect and they aren't......

    I am trying to set up my new Google mail email address on my iPhone 3GS but it keeps throwing up a message saying that the username or password are incorrect. I have checked and they are definitely right, why is it telling me this?!

    Check capitalization. The password is certainly case-senstive, and your username/email address might be as well. In the case of the password, you must get it exactly right. In the case of the username/email address, you can usually enter it as all lower case. Also, try your username with the @gmail.com suffix; your username might not be accepted without it.

  • I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying

    I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying. How can I fix this error so I can send emails.

    The issue definitely sounds like your Outgoing/SMTP settings need to be changed.  Simply set them to the proper settings for your provider as was suggested above.
    I found this link for Knology:  http://support.knology.net/content/email.setup.cfm
    The SMTP settings can be edited on the iPad/iPhone by going to Settings--> Mail, Contacts, Calendars, edit the account having trouble, click the Account, then at the bottom is the SMTP server info, click on it to edit it further.
    It should allow you to edit the primary smtp server and let you enter all the good stuff as you see in the Knology link above.
    Some providers require you to register your account on their service like AT&T.

  • I cant access my email account. A message saying the username or password are incorrect. This is trying to access email throug Iphone, Ipad or any PC.

    I cant access my email account. A message saying the username or password are incorrect.
    This is trying to access email through Iphone, Ipad or PC.

    What does this have to do with Apple or any iDevice?
    Contact whomever the email provider is and correct the login credential issue.

  • I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?

    I'm trying to download my work email to my iPhone 5s. IMAP is enabled in my Gmail account; however, my phone keeps saying my IMAP username or password is incorrect. They're not incorrect. What do I do?

    There is probably 2-step authentication set.
    Read this:
    http://www.imore.com/how-to-gmail-2-step-verification-mail--iphone--ipad-mac

  • I suddenly cannot access my aol E mail account. Says my username or password are incorrect which they are not. Has worked for ages and has now stopped. have reset the phone but the same message!! Frustrated. Martyn

    I suddenly cannot access my AOL E mail account via my iPhone. Has worked for ages. Now says username or passowrd is incorrect which it is not! Have reset the phone but still no joy. Any ideas........please! Martyn

    Is there any chance your AOL account has been hacked?  Check it to make sure your password is still what you think it is.
    Also make sure caps lock isn't on when typing your password.

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