I cannot send or receive my email messages

I cannot send or receive emails

Hi,
In addition, could you please have a share about which emails you are using?
Have you checked the internet connections?
Here is an article talking about common internet connection issues, please take a look through it first:
Why can't I connect to the Internet?
For the email issue, if this is related with outlook, we may consider to seek help in microsoft office ITpro:
https://social.technet.microsoft.com/Forums/office/en-US/home
Best regards
Michael Shao
TechNet Community Support

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