I cannot set up page set prior to printing. From file to Page set then it comes up full depth..running off the bottom. I cannot print from the web

Question
I cannot set up page set prior to printing.
I go from File to Page set which comes up very narrow and tabs Format& Options and Margins Headers/Footers.
These are full depth..running off the bottom. I cannot set footers. I cannot print from the web
When I go to Print Preview I get a totally gray screen

See this: <br />
http://kb.mozillazine.org/Problems_printing_web_pages

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