I cannot setup my AirPort Express

Trying to change over to an AirPort Express from old D-Link router.  Initially tried to use as an extender, but would not connect to my network.  Tried to disconnect my router and use the the Express as router.  This did not work.  Repeated attempts to reset system have not worked.  Help. 

I had same problem also, 1st make sure you have downloaded CD airport utility on to computer, open utility so it is looking for new base station, plug airport express into wall plug, turn power on and wait for computer to find it, if fails as mine did - reset airport express while switched on with a paper clip, wait till orange light flashes and release , hopefully then your computer will find it. The user name on express has also been reset to XXXXXX password public. Good luck.

Similar Messages

  • Cannot configure my AirPort Express (1st generation) anymore. Am using AirPort Utility 5.4.2 Setup Assistant. What do I do wrong?

    I cannot configure my AirPort Express (1st generation) as base Station anymore. I had to reset it because I lost my password.
    I first tried my IPads (IOS 6). These returned the message: Your AirPort Express cannot be configured with this software. Go to apple.com/nl/support/airport for more information.
    As it is an old one, I have downloaded the eldest available AirPort Utility I could find on the Apple site (AirPort utility 5.4.2) to my computer. I ran the AirPort Setup Assistant wireless and the assistant found my AirPort named " Apple Network XXXXX". (I notes that the Assistant also returned the message: If this is not the AirPort Extreme you want to set up ...)
    I clicked <NEXT>
    After trying to connect to Network, I received the message: Cannot connect to network or there are no AirPort base stations on the network.
    To be sure I retried running the Assistant after connecting the computer and the AirPort using an ethernet cable. The error message was the same.
    What do I do wrong?
    Am I using the wrong Utility software? If so, which version do I have to download and from where?
    Is a first generation AirPort anyhow compatible wth 4the generation IPads or shoud I just buy a new AirPort.
    I hope someone can help me...

    Ok, thanks for clarifying that for me. You are correct. Your iOS devices will NOT be able to administer the 802.11g base stations because the version of the AirPort Utility that they use is incompatible.
    For Windows XP, AirPort Utility for Windows v5.5.3 should work. However, v5.4.2 that you have should work as well.
    Your XP computer needs to connect to the AirPort's wireless network BEFORE you can access the AirPort with the AirPort Utility. You may want to try connecting your computer directly to the AirPort using an Ethernet cable.

  • Airport Utility cannot find my Airport express on Windows 7

       I have a working Airport express with a static ip address.  The static ip address has been hard coded in my main router.  The airport express is connected to my network via ethernet cable. Airport Express Version 7.6.1.  I am having conectivity issues from my new Windows Desktop.  The airport utility 5.6.1 on my new desktop cannot find my airport express.  The manual setup button has been greyed out.  I can ping the device.  I can click on "configure other" and configure the airport-express (which is how I set it up).    If I reboot my desktop and then quickly fire up the airport utility, it finds the device.  On hitting rescan, in a few minutes everything gets greyed out again.   
    The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
    How do I find out what is blocking the airport utility on my new desktop.  The Bonjour Service is up and running.   Any help/advice on trouble shooting this issue is appreciated.

    The airport utiltity on other computers is able to find that airport express.   I am able to stream music through the airport express from other computers in the network.
    You only need one computer on the network to access the settings in the AirPort, so unless you like to look for things, it is probably not worth the effort to try to troubleshoot the blocking action on the Windows 7 machine.
    It is not always the Windows Firewall and/or the anti-virus program that blocks connection attempts like this, but that would be the first place to look.
    In general, you have to get into the Firewall settings to create an "exception" for the AirPort connection. The same would be true for the anti-virus if that is what is blocking the connection attempt between the PC and AirPort.

  • Cannot configure the Airport Express

    I connected my Airport Express to my router (not an Extreme Base station). I got the solid green light, I can see the network wirelessly and I can access the internet with no problems.
    The problem is that I cannot access the Airport Express in order to configure it (I want to add some filtering and some additional security). The Setup Assistant is searching for an Extreme Base Station which it cannot find (since I do not have one) and so does the Airport Admin util.
    Is there a way (or perhaps a different configuration utility for Win XP) to configure the Airport Express?
    Thx
      Windows XP  

    Thanks for the help. I was out of the country for a few weeks but now I am back trying to resolve the problem. Nothing helps, the Airport Express "insists" on the fact that it cannot find a base Station. I am not sure what else is there to do and I am closed to go back to my old 802.11b D-Link wireless router. Do you have any other idea that may resolve the problem?
    On another note, why does there have to be any connection between the Airport Express and any base station? Why can’t I configure the Airport Express without being connected to any basestation?

  • I cannot get my Airport Express to accept wireless clients.

    I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
    The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
    My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
    Have run through all settings repeatedly and as I said I can get it to work briefly by resetting and then reconfiguring, but after a short while again my iOS devices can no longer connect and revert to cellular.

    I cannot get my Airport Express to accept wireless clients. After resetting to factory default and reconfiguring, it works briefly but then stops again.
    The Airport Express is on the second floor of my house and is seen by Airport Utility. Using a LAN cable with the Express works no problem.
    My network is created by an Airport Extreme (ground floor) and extended by a Time Capsule (first floor)
    The issue is most likely due to the fact that the AirPort Express may be too far from the AirPort Extreme to properly extend it with enough bandwidth to be useful.
    It is important to understand that with Apple 802.11n or 802.11ac base station an extended network works in a wheel-like fashion with the base station to be extended at the hub and each extending base station along one of the spokes. This type of configuration does not allow for daisy chaining the base stations. That is, in your case, both the Time Capsule and AirPort Express are attempting to extend the AirPort Extreme.
    Each extending base station must be within a certain signal quality range in order to extend the network properly. Please check out the following AirPort User tip for details.

  • Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

    Sometimes I cannot select an airport express to output sound from a current model mac air/10.9.3. The output jumps back to internal speakers or apple tv. Any ideas?

    Hello Cloud19,
    The article linked below provides some helpful information and troubleshooting that can help resolve issues with AirPlay and your Airport Express.
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS5209
    Cheers,
    Allen

  • Airport extreme setup. Airport express reset to factory settings. Light stays blinking amber. Utility won't recognize

    AIrport extreme is setup. Airport express reset to factory settings. Light continues to blink amber. Utility will not recognize express to setup

    Thanks. We understand that you want to use the Express to set up a separate wireless network with another modem, is that correct?
    Unfortunately, we did not receive an answer to the questions that we asked above and have repeated again below regarding the AirPort Express and AirPort Utility. We asked these questions because not all versions of the AirPort Express are compatible with all versions of AirPort Utility.
    What model of AirPort Express do you have?  If you are not sure, please locate the model number on the side or bottom of the AirPort Express. It starts with an "A" followed by four numbers.  It might be something like A1264 or A1392.
    What version of AirPort Utility are you using? If you are not sure, please open AirPort Utility, click on the AirPort Utility menu in the upper left corner of the screen, and then click on About AirPort Utility.

  • I lost my internet last night and now i cannot get my airport express to work

    i lost my internet last night and now i cannot get my airport express to work it is blanking yellow on /off

    Have you tried AirPort Utility it the Utility folder? If so, what was the result?

  • Airport utility cannot find my Airport Express, repeated rescans, nothing, even with direct connect via Ethernet. Help!

    I use Airport Express to stream iTunes to my home stereo. This is the ONLY thing I use it for. It quit working and now Airport Utility cannot find the Airport Express unit, even after repeated re-boots of all components, resetting the Airport Express, even when connected directly to my router via Ethernet. I use a D-Link wirless router.
    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it. Until Utility can find and recognize the Airport Express hardware, I cannot adjust or reset any settings, etc.
    Help!

    I downloaded the latest Airport Utility, but it will NOT work with XP (from the Apple website, not my words).
    The latest version of AirPort Utility.....5.6.1.....will only run on a Windows 7 machine.
    Try AirPort Utility 5.5.3 for Windows (make sure that  you have Service Pack 3 installed on your PC, otherwise the application will not run on an XP machine).
    The Airport Express will achieve a solid green indicator after reset, but Airport Utility cannot find it.
    After a "hard reset" or "factory default reset", the light will not be green.....it will be slowly flashing amber after it restarts. See this Apple support document for more information on various resets:
    Resetting an AirPort Base Station or Time Capsule FAQ

  • Itune on iMac cannot connect to Airport Express, but Itune on XP can

    Hello
    I've the following situation:
    Itune cannot see the Airport Express unless my Iphone Remote controle is connected to Itune. And eventhough, Itune fails to connect to it.
    Here is the environment of my network
    1) third party LAN/Wireless router (connected to the internet)
    2) iMac (10.4.11) connected via the LAN port to the router
    3) Airport Express (7.3.2) connected to the wireless network
    4) one Iphone connected to the wireless network
    5) one XP computer connected to the wireless network
    6) All devices are in the same subnet
    What really puzzle me is that Itune on the XP laptop can broadcast music to the Airport Express without any issue. But Itune on the Mac does not see at all the Airport Express unless I connect my Iphone to Itune. When I do so, the Airport Express become listed in the status bar of Itune. But if I try to make Itune connect to it, it try for a while then it stop trying without any error message.
    I really don't understand what is going on. Does any body can give my a bit more information how Itune and Airport Express communicate? Or have any idea where I should direct my troubleshooting?
    Thanks in advance for any help

    So did i screw something up last night when i connected using my PC?
    That sounds likely. Maybe the security type or password?
    And if so how do i re-set the link with my mac??
    Try the options described on pp. 30-33 of http://manuals.info.apple.com/enUS/AirPort_Express_SetupGuide.pdf
    Once you get things working again, suggest you save the settings in a profile. In future when you bring the PC home, create a different profile for experimentation. Switch back to the usual profile when you're done with the PC. Eventually, you should be able to develop one profile that works with both machines.

  • Cannot see my Airport Express

    I have two AirportExpress and one TimeCapsule. I can see all three using a PC AirPort Utility. However, from a MAC AirPort Utility I can see only one at the time (I can see only the one I am connected to wirelessly). All three devices are connected to the same ethernet network with cables. How do I get the MAC to see all three device simultaneously?

    I just did. Now I cannot neither the AirPort Express nor the TimeCapsule that I am connected to. However, I can still see all three devices on the PC.

  • Cannot Set Up Airport Express

    Hi there,
    I have connected everything and all seems to be green lit. The problem I have is that I cannot find my Airport Express (or any device really) when I open Airport Utility in order to set up the network. Any advice would be greatly appreciated.
    Thanks in advance!

    I had a similar problem before when moving between networks. I used the AEX to extend my home network, so before leaving for my office (which uses another network) I have to remember to reset the AEX to the work network. Otherwise my AEX will be undetectable. Alternatively you could do a hard reset on your AEX and create a new network.

  • Brand New MacBook Pro Cannot Connect to Airport Express

    Hi all,
    Been reading through these pages and I think there are many others with the same problem as me but with no real answer, I thought it wouldn't hurt to ask anyway.
    I have an Airport Express which I bought a couple of years ago. It initially worked fine on my old MacBook, I moved house and then it stopped working (flashing amber light syndrome). I got so fed up with it that it has been languishing in the loft ever since.
    After a brief stint with a Windows laptop I decided it was time to return to Apple, and I haven't regretted it for a second.....until I got the Airport Express from the loft!
    It simply, fundamentally and irrevocably...doesn't work! It's plugged in, amber light flashes but my nice new MacBook Pro just doesn't even recognise it exists. I have tried running the setup utility but at the first screen I am told that no unit is detected, I'm then told to check my Airport card (I assume it means the inbuilt modem which clearly works as I am writing to you guys now!). I can't even progress with the setup after this.
    I have tried each of the Airport setup utilities to no avail (lap top cannot "see" AX).
    Just as an update, I just connected my AX to my wireless router with an ethernet cable, a new network called 6ad16d appears to be available. Airtunes then works and I can connect to the internet (albeit slowly). I am not happy with this arrangement though as there is no padlock next to the new Apple network so I am worried that it isn't secure and surely I should be able to just plug my AX into the main and my hifi and it should work anyway?....just like it used to!
    My apologies for the rambling post and please excuse my lack of computer knowledge. I really hope someone can help!

    Fixed! You jut need a girlfriend with a lot of determination....not even sure she knows how she did it. Involved a lot of menus and a lot of swearing.
    Surely this should be easier?!

  • ITunes/Airport Utility Windows cannot connect to Airport Express

    I really hope someone can help me with this since I have spent 2 days trying to get my new Airport Express to stream music with no luck yet.
    I have a wireless network using Netgear WGR614 with WPA security settings. The AE has V6.3 firmware update and I used the Airport Admin 4.2 to set it up. I tried all the recommendations here and connected the AE to the router LAN port using ethernet cable and did a factory default reset. I then configured it to join my existing wireless network providing the WPA details.
    That is when the problem starts. After successfully updating and rebooting the AE shows solid green LED. However, using Airport Admin to connect fails intermittently with error -6753 asking me to check my network settings even though they are fine. If I try a few more times, it connects and I am able to enter and modify settings. When doing another update, it again fails with error -6753, but a few retries later, it does go through. Note that all this time, the ethernet cable is still connected to the AE even though it is setup to connect to my wireless network.
    Now, I unplug and relocate my AE near my stereo - it starts up fine and shows solid green light. My router "attached devices" page indicates that the device is connected with the DHCP ip address of 192.168.0.3. However, when I now try to use Airport Admin, it ALWAYS gives me the connection error -6753. The AE shows up in iTunes, but when I connect to it, it just hangs and after a minute or so, just gives up and goes back to the "Computer" speaker.
    I tried to do a ping on the ip address, and it gives me "Request timed out". I thought maybe it is my laptop interfering so I did ensure that I turned off ALL firewalls, but the problem still remains.
    So in short, AE seems to be joined and connected to my existing wireless network (green light), but neither Airport Admin nor iTunes nor ping utility can even communicate with it; and it seems to be due to the error -6753. I have tried pretty much every advise regarding connecting via wired etc. and nothing seems to work. This is not a wireless interference issue too, because the error also appears when connected via cable.
    Any help really appreciated.
    Thanks.
    R

    Thanks for the response. Here is an update:
    I tried to connect to the AE from another windows laptop...and it worked. So it seems that it is only my laptop that cannot connect to the AE. The only difference is that I used my laptop to initially connect to the network created by the AE, and after that I could never get it to connect.
    Interestingly, when I did manage to get into the AE and check its log, here is what I find...
    Jan 1 00:00:00 5 Configuration updated.
    Jan 1 00:00:01 5 Initialized (firmware 6.3).
    Jan 1 00:00:15 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 00:00:16 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 00:00:30 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 01:14:29 5 Disassociated with station 00:09:5b:fb:7c:7a (message integrity error).
    Jan 1 01:14:38 5 Disconnected from network.
    Jan 1 01:15:31 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 01:15:31 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 01:16:14 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 01:27:18 5 Connection accepted from ::ffff:192.168.0.6/1153.
    Jan 1 01:27:24 5 Connection accepted from ::ffff:192.168.0.6/1154.
    Jan 1 02:35:43 5 Deauthenticated with station 00:09:5b:fb:7c:7a (leaving network).
    Jan 1 02:35:43 5 Disconnected from network.
    Jan 1 02:35:49 5 Disassociated with station 00:09:5b:fb:7c:7a (message integrity error).
    Jan 1 02:35:49 5 Joined BSS 00:00:00:00:00:00
    Jan 1 02:35:51 5 Deauthenticated with station 00:09:5b:fb:7c:7a (4-way timeout).
    Jan 1 02:35:51 5 Disconnected from network.
    Jan 1 02:35:59 5 Disconnected from network.
    Jan 1 02:36:52 5 Joined BSS 00:09:5b:fb:7c:7a
    Jan 1 02:36:53 5 Installed unicast TKIP key for authenticator 00:09:5b:fb:7c:7a
    Jan 1 02:37:07 5 Internet configuration leased (host 192.168.0.3/24 gateway 192.168.0.1 dns1 192.168.0.1 domain innomedia.com lease 7776000).
    Jan 1 02:50:49 3 Administrative access denied to ::ffff:192.168.0.2/2397.
    Jan 1 02:51:08 3 Administrative access denied to ::ffff:192.168.0.2/2400.
    The administrative access denied is pointing to my laptop, whereas the connection accepted was the other laptop from which everything works. So it seems that the AE is specifically not allowing my laptop to talk to it! Given that my AE is being connected in Client mode, there are no settings I can access to see why it has singled my laptop out.
    Any help appreciated.
    Thanks
    R

  • Cannot connect to AirPort Express after setting it up in AirPort Utility

    I have two PCs: one has a Linksys WMP54G wireless card to connect to my AirPort Express which is connected to a wired Linksys ethernet router; the other has an ethernet card which is also connected to the Linksys router. My cable modem is plugged into the router in order to provide internet access to both PCs. I came home from work yesterday to discover that my wireless PC could not connect to my AX. I have had the AX for over a year and it has pretty much worked fine up until yesterday. And it has worked fine for the past couple months connecting to the cable modem via the Linksys router. Connecting to the internet on my wired PC is no problem at all.
    First, I tried unplugging the cable modem and the AX, but no luck. After reading these discussions, I tried doing a hard reset on the AX and going through the AirPort Utility setup, but still no luck. I tried this several times, trying to configure it using both WEP and WPA. I think I originally had it set up as WEP, but when I reinstalled Windows at one point, I think I configured it as WPA (and it worked fine). I am not sure if this may be part of the problem When I reset the AX, it will eventually show up on the Windows Wireless Network list as an "Apple-09s8f23" unsecured network. Once I connect, I run the AirPort Utility (v5.3.2) and it detects it no problem. But after I go through the configuration process in the AP Utility, it gives me an error message: "AirPort Utility was unable to find your Apple wireless device after restarting...etc.". Meanwhile, the network still shows up in my Windows Wireless Network list, but cannot connect to it, and the light on the AX is still green. I have tried unplugging the ethernet cable to the AX, moving the AX to the same room as my wireless PC, and repeating the reset-configuration process, but still no luck, so I don't think it has anything to do with the Linksys router or the cable modem.
    Sorry for the wordy post, but does anyone have any advice or suggestions? Any help would be greatly appreciated!
    Thanks in advance,
    Dave

    So I went back to the PC after my original post, and somehow I was able to connect to the AirPort wireless network in the Windows Wireless Network List. Once I did this, it showed up in the AirPort Utility, and I was able to access the internet. I have no idea what fixed the problem, but maybe it was simply a matter of waiting a few minutes before connecting to the network?

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