I cannot share the library on my iPod with the library on my pc. The iPod library was originally held on another pc so I would like to move the iPod library content on to the library held in iTunes on my pc. I thought switching on home sharing would work

I wish to transfer the library on my iPod classic to the library on my pc held on iTunes. I have tried to set home sharing but this does not seem to be working. The original pclibrary was held on my previous pc if that makes any difference. My iPod has over 200songs in its library and the library on my pc shows 3 songs which I purchased from iTunes. Can anyone help. Thank you

Works fine in Windows - copy your entire iTunes library to an external USB drive, plug this into your laptop, start iTunes while holding down the shift key and then select the iTunes library on the external drive. Alternatively you can can repeat the copy process from the external drive to your laptop. Once you have the duplicated libraries Microsoft's SyncToy tool does a good job of keeping the content of the different libraries in sync. You can also copy over a network but unless your library is small this can be very slow. I've used this method for years so that I can have the same library content at home (master), at work, and on the road. One point to note is that this only works if you set iTunes (via Edit > Preferences > Advanced) to keep iTunes media folder organized and copy files to iTunes folder. Other thing is to make sure you exit from iTunes before copying/synchronizing the library, as otherwise the iTunes library files (.itl and .xml in Windows) may be inconsistent with content (everything in iTunes\iTunes Media).

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Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

Cannot home share the game app purchased at iTunes store. Home sharing music works. Home sharing books works. But, when I try to copy the game app, it says my computer is not authorized. What am I doing wrong?

I've been struggling with a similar issue myself and just figured it out. Some of my content had been purchased with an older Apple ID that I don't use any more. When I authorized my second computer, I only authorized it for my new Apple ID, not my old one. When I tried to copy my library to the new computer, many songs, apps, etc. reported the error "could not be copied because this computer is not authorized". It drove me crazy because I knew the computer was authorized and much of my library came over just fine.
Finally I selected some of the problem items, selected "Get Info" from the menus, and saw that they were all purchased by my old Apple ID. I then authorized my old Apple ID on my new computer, and all of my files are copying correctly now.
Would be great if the message said something like "...because this computer is not authorized for Apple ID [email protected]"

I cant use facetime. but my sister can. we share the same account for itunes.but when i go to face itme and click on create a new account a blank screen pops up. what do i do?when i go to make a new facetime account nothing comes up

i cant use facetime. but my sister can. we share the same account for itunes.but when i go to facetime on my ipod touch and click on create a new account a blank screen pops up and the only thing it says is cancel and account. what do i do?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Quit and relaunch Mail, and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Cannot download the latest update for itunes

When I go to help update I cannot download the latest version of itunes. Will I have to download from the Apple site?

Okay, so I called this number (1-800-692-7753) and asked to speak to someone (to avoid using the animated voice system). The guy asked to share my screen so he could better help me. We ended up unistalling every single thing dealing with iTunes/Apple on my PC (following these instructions: http://support.apple.com/kb/HT1923).
Once everything was unistalled, we went to the Apple iTunes website (http://www.apple.com/itunes/) to install iTunes again.
This time it worked! And all my music was just how I left it.
Apparently there was a problem with the update through iTunes, a file was missing or corrupted or something, so this is the only way to get around that mess.
I hope this helps everyone!
-Tabitha

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

I bought an album in the I Store and it shows there as a Purchased item. However, I cannot find the album in my iTunes and do not know how to redownload it. What should I do?

If you are in a country where music can be redownloaded then it should show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - that it where you can redownload items (as long as they remain in the store).

I cannot download the latest update for itunes because it say the file itunes.msi is missing

I cannot download the latest update for itunes because it says that the file itunes.msi is missing

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer

I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer

You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2

Whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

whenever i try to sync iphone5(version8.0.2) with itunes 12 on macbookpro.it appears cannot sync the purchased items on itune store. authorize your computer.i authorized it many times. but same response comes again to authorize.

If you are sure that you are authorizing the correct account/ID then:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

HT3204 I cannot download the latest version of itunes to my pc. I am running windows7. I keep getting the following message, "the feature you are trying to use is on a network resource that is unavailable". Any ideas?

i cannot download the latest version of itunes to my pc. i am running windows7. i get the following message, "the feature you are trying to use is on a network resource that is unavailable".

Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

HT1925 I cannot install the latest version of Itunes under Windows XP because itunes.msi cannot be found in order to remove the older version (11.0.1.12) of itunes

I cannot install the latest version of Itunes under Windows XP because itunes.msi cannot be found in order to remove the older version (11.0.1.12) of itunes. Is there any other way I can accomplish an upgrade without using the Itunes.msi file?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot see the Source List in iTunes. How do I get it back? Thanks!

I cannot see the Source List in iTunes. How do I get it back? I am trying to eject my ipod classic, and there is no option to do so, because I cannot see the ipod, let alone the source list in itunes. I'm also unable to restore my ipod, and I get a message saying it is corrupt,and now I can't even eject it! What do I do?!? Thanks!

Hello twangchick,
Thank you for contributing to the Apple Support Communities.
You can use the steps in this article to view the device list in iTunes and eject your iPod. The steps are slightly different for the different version of iTunes:
Locate and view your connected iPhone, iPad or iPod touch in iTunes - Apple Support
I know it can be frustrating to have a device that isn't working as it should, and this link may also help with restoring your iPod classic:
Restoring iPod to factory settings - Apple Support
If your iPod can't be restored normally, try placing it into Disk Mode. See the instructions under "iPod devices with a Click Wheel" in this article:
Putting iPod into Disk Mode - Apple Support
Sincerely,
Jeremy

I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod nano. Any suggestions???

I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod...any suggestions?

You need to upgrade the computer's OS. Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it can't sync that device.
If it's a Core Duo Mac, click here, install the DVD, and run Software Update.
If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and once done, if desired, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
Some device models require Mac OS X 10.7.5 to sync.
(118877)

I cannot download the latest version of itunes 10

I cannot download the latest version of itunes 10. There is a screen in the itunes website that states I have downloaded the software, but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION. Ive tried several ways to downloading it. Maybe my pc computer is not compatible but I have never had this problem before. PLEASE HELP ME!!

but when I open it whatever I downloaded states it is not a VALID WIN 32 APPLICATION.
Let's try the following document with that one:
iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

I cannot install the latest version of iTunes on laptop (windows xp). I receive a windows installer error message. Not having any issues installing any other software. Was having no issue syncing w iPhone. Made the mistake of uninstalling prior version.

I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.

Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.

I cannot install the latest version of itunes on my pc

please help ! i cannot install the latest version of itunes on my pc , my operating system is windows xp.
i called i couldn't get help over the phone, i tried the web no help there i just don't know what to do i cannot even use my iphone to sync without the latest version.
Message was edited by: mzzdam1615

Yup, count me as one of many with the same problem. My PC will not recognize my phone and says my iphone needs the latest version of itunes. My PC can't download 10.7; everytime I try it says "thanks for download itunes" but does nothing at all and I still have the prior version. I have rebooted my computer umpteen times. I have turned my iphone off umpteen times and back on. I cannot sync it and am afraid to even try my ipad.
HELP!

I cannot share the library on my iPod with the library on my pc. The iPod library was originally held on another pc so I would like to move the iPod library content on to the library held in iTunes on my pc. I thought switching on home sharing would work

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