I cannot shutdown fire fox

I have a Mac. When I click Firefox on top left and get drop down. I click quit Firefox but it will not quit.

[[Firefox hangs or is not responding - How to fix]] Please try the troubleshooting steps for hangs on close.

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I cannot uninstall fire fox

im having problems with fire fox it seems that it has a virus and i cannot uninstall it from programs and features

According to your installed plugins list in your posting you don't even have Flash installed for Firefox. IE uses a different version of Flash '''(ActiveX)''' than is needed by other browsers '''(Plugin version)'''.
https://support.mozilla.com/en-US/kb/Using+plugins+with+Firefox

Fire Fox V.3.16- Yahoo Mail, Cannot open my mail to read unless I open in New Tab. Cannot create mail. Cleared Cache and History. Disabled all Extensions and non relevant Add-ons. Was working last week??

Also IE8 has same problem.. I only use FireFox but tried IE after I couldn't get any where with Fire Fox??
Also have a problem with e bay, cannot bid on items, nothing happens. Using XP with all updates and service packs installed.

Also IE8 has same problem.. I only use FireFox but tried IE after I couldn't get any where with Fire Fox??
Also have a problem with e bay, cannot bid on items, nothing happens. Using XP with all updates and service packs installed.

I cannot log onto sites that require my log in and password. I get no error message, fire fox just goes back to the same empty log in screen. this problem is not limited to one site. I reloaded firefox with same results.

When i type in my log in and password and enter, the site either returns to the blank screens or does nothing. This is not limited to one or two sites. all of my financial institutions, electric company, insurance companies, even trying to register here so that i could ask this questions. In this situation, when i hit the register button, nothing happend, its as iff the button is inactive. i had to go to IE to register and post this question. I just tried to enter my new log in and pw on the screen in fire fox and nothing happens. Some sites behave differently when i hit the submit or log in button. the information seems to be transmitted but the screen comes right back to the original log in screen with blank fields. there are no error instructions that something does not match or is missing. then i go to IE and it works.
This started a few weeks ago. I cant identify anything that was added around that time but i tried a system restore and that did nothing. i deleted fire fox and downloaded the latest version 3.6.13 and it is still happening

This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies

In yahoo mail, I cannot use the instant message or SMS features after upgrading to the latest version of fire fox.

I'm unable to use the Instant message or SMS features within my yahoo email account. I've tried re-installing a new version of fire fox- ( had to use internet explorer to get online , I am able to use all of yahoos features including email messenger in internet explorer but I prefer fire fox) - still re installing fire fox did not solve the problem.

Hi,
It has been solved in Firefox 10 which is due for release in the next few days. In the meantime you can also try Firefox 10 beta: https://www.mozilla.org/en-US/firefox/channel/
Please see [https://bugzilla.mozilla.org/show_bug.cgi?id=713014 this] for the details. Comment 7 has a workaround for Firefox 9 that is applicable to the SMS window as well. You may have to toggle between the two options.

I cannot use Yahoo's IM feature from Fire Fox when logged into Yahoo Mail; why?

I can, and do, log into Yahoo Mail to manage my e-mail while using Fire Fox as my browser, however, if while working within Yahoo Mail I decide to use Yahoo's instant messaging feature and click on one of my contacts who is online and available, the IM panel opens but, immediately a Bing search opens in the message area and blocks all further attempts to send an instant message to the person I wish to chat with. How can I overcome this problem?

Known issue, our QA team working on it, See
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
you can follow the bug by opening bugzilla account and add to CC list :)

Have tried everything to download flashplayer i cannot get it to work with fire fox please help

Can not download flash player fire fox will not let me how do I download it?

Hello,
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Cannot open down loads ,i have windows vista , fire fox will not open downloads

please keep it simple for me to understand ..i have windows vista ,, 32 bit .. on a gateway .. when i download to fire fox ,,it will not let me open the window to finish download , in the past it was working ,,but then in the last few weeks it doesnot ,, please help .. vista sucks ,,nothing but problems from day one .
Brent,,,, [email protected]

that does not work ,, i will try to explain again ,, if i were to try and download the latest fire fox ,,it will down load ,,and i can see it in the window ,,but when i go to hit open ,,the letters that say open are like in a fog and it wont do anything ,,i started having problems with this about 3 weeks ago ,i have removed just about everything i can ,,including all of my msn stuff ,, it really has me by my ass . i have also gone to system restore several times ,,, so again people ,,please understand ,,i can download and see them in the window ,,but when i go to hit the open ,,the letters are in a fog and nothing happens

I cannot open my att web mail with fire fox i can log in but cant open the mail

i was doing a search one day and up popped white smoke so i deleted every thing pertaining to it now i can log onto att email just cant open the mail i get this error code
Apache/2.2.9 (Debian) PHP/5.2.6-1+lenny9 with Suhosin-Patch Server at us.mg203.mail.yahoo.com Port 80 i've uninstalled fire fox three times completly to no avail i can accsess mi mail with iexpolrer never had this problem some users are having this same problem

Whuch suggestions did you try? Here are two recent threads I found:
* [/questions/977835] firefox wont dowload any attachments from yahoo mail, all other downloads work
* [/questions/978924] Can't open pdf attachment in Yahoo Mail. Worked in 25.0 not 25.0.1. Still works with IE.
Did you try [/questions/977835?page=2#answer-506091] (change settings from "Full featured" to "Basic")?
Are you accessing Yahoo Mail directly from https://mail.yahoo.com/ instead of through a bookmark? Edit: I see philipp already suggested this and linked to yet another thread, [/questions/971042]

Firefox freezes trying to download or save files, Import/Export bookmarks, clicking (Tools) Options (was: Fire Fox crashes in Windows safe mode and in Firefox Safe mode)

Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)

Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
<br>Cannot download or click tools -> options

Captivate 5.5 published files are not visible in Fire Fox or open in new window.

When I publish and post Captivate 5.5, the HTML or the swf files do not display in Fire Fox (latest version) without forcing the file to open in a new window (if it displays at all). If it does work, the Flash security blocks the swf on an ugly view until the user clicks.
I thought it was because I have to assign a direct URL to each component, but all of the other Captivate sites I have reviewed have the same issue when viewing in Fire Fox.
IE will display after the active x is authorized (I can live with that).
You Tube and other Flash display properly in Fire Fox, just not Captivate products.
I have disabled off all plugins, modified the protected settings, and everything I could find listed in the Fire Fox help. I have installed a previous version of Flash and Shockwave Player. Short of reinstalling windows, it is not working and that will not help because the published content is not visible on any other machine in the office or at home.
The files are in a Portal, so I cannot share them unless you are in the DoD and have an AKO or DKO account.
However, here is another example of the Captivate not working.
https://clc.dau.mil/games (this displays on some computers, but not all)
http://www.hartisd.net/pages/uploaded_files/Assignment_Search.mht (After allowing the mht, this displays in IE)
I am not sure if it has something to do with the other 2 published xml files that are not directly referenced in the html, but I just need either the swf or html to display in the iframe without forcing another window to display and without a lot of dependecy issues with other add-ons in Fire Fox.
- Thanks!

Any of the DAU games, if they display. It is a government site, so they have the standard gov garbage (stuff not working like certificates), but nothing is harmful nor can they do anything to track other than the current session.
It is kind of weird how the content is displayed... It is not an intranet, it goes to a limited access portal. When I store content, it uses an absolute path instead of relative path. Very aggrevating when using many of the tools for non-programmers (like me), and probably more aggrevating for programmers.
Whether I point directly to the .swf or to the generated HTML, the content displays in IE, but not in FF.
It may be a combination of FF and Captivate. FF seems rather flaky in dealing with swf files. There is the consideration for add-ons, but I tried on a newly imaged computer and it still was not working. Even after going through all of the FF steps to get it to work.
Basically we had to create a new HTML file to display the content because the Captivate published files don't work. However, the new HTML does not reference the XML files.
When I publish, I get 5 different files, .swf, .htm, .js, and 2 .xml. When I dig through the code (once again, not a programmer, soo I may be missing something), even round tripping to Flash, I do not see how the .xml files are referenced at all.
These may be different topics, not sure, it came up because I am trying to get a simple solution from the product that can be easily transferred to our production servers and available for Solders to access.
- Thanks
Michael

Fire Fox WILL NOT LOAD Gmail, even after folling ALL the steps in HELP, but it loaded it yesterday and NOTHING has been changed!

I was using Fire Fox and I got the message "Fire Fox is not Responding". I tried waiting for it but after 20 minutes I closed it down. When I opened it up again and tried to use my Gmail bookmark but all I get is a message telling me that "The page isn't redirecting properly! Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." This makes "No Sense at All" because I have used this bookmark Hundreds of times! I have tried to call up Google and try to go to Gmail from there but get Exactly the Same Message! I can go to Facebook using my bookmark but none of the games will load! I can get to Gmail using IE9, but when I try to go to Facebook it starts loading but NEVER Finishes! I just had to "restore my computer to factory Specs" a couple weeks ago but have used it without problem until 09/23/2012. Over the past 6 months I have Gotten the "Fire Fox is not Responding" Error HUNDREDS of times and cannot figure out why you would release a product that is NOT COMPATIBLE with ANYTHING on Earth! Please Fix Fire Fox before you lose ALL your Customers!

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/clear-cache-history-and-personal-information

How do I get a clean Fire Fox down load without any reference to RoboForm showing up on it. I am dumping roboform and don't want a reminder of that damn thing

My master password stopped working with Roboform, for no reason. Everything they told me to do, I cannot do because it required me to have the master password, including get direct support. I am therefore removing Roboform from my computer. One problem. My fire Fox still has a Roboform start page. I cannot get rid of it. Everytime I remove Firefox and reload it, it still has the damn Roboform start page. How can I get rid of any reminders of roboform from Fire Fox?

You can change your home page easily. [[How to set the home page]]

Can NOT get mozilla fire fox browser to close

I am changing over to Google Chrome and I went into my control Panel to delete Mozilla Fire Fox Browser and it Says that I must close the browser first. I HAVE IT CLOSED . I am trying to change browsers because My Adobe Flash Player CRASHED and I can NOT update the new plug-in because it gets 50% loaded and it stops and asks me to close Mozilla Fire Fox first . BUT the browser is NOT even OPEN... I am Logged into Google Chrome trying to update my Adobe Flash Player and IT SAYS please close Mozilla Fire FOX .. So I went into CONTROL PANEL and I can NOT even remove the browser!!!! Someone please HELP...How is it That this browser is running YET i do NOT even have it OPEN??????

Well, I can try to do one of several things here:
1. Help you fix Firefox and update your adobe flash.
or
2. Help you uninstall Firefox.
Let's do #1 first.
* Open the task manager (it appears you are actually using Windows XP?). Just use Ctrl+Alt+Delete.
* Now go to the processes tab, and find "firefox.exe" (without the quotes), Select it, then click "End Process".
* Or, if you want to, just restart your PC (this should always fix the problem of Firefox saying it's open when it isn't)
* Download Adobe Flash from [http://fpdownload.macromedia.com/pub/flashplayer/current/licensing/win/install_flash_player_11_plugin_32bit.exe here]. Run it.
* Start Firefox back up. It seems that the most likely reason for you having firefox.exe hang at shutdown is a bad extension, so you can try [[Safe Mode|Safe Mode]] to diagnose if you have more problems.
Ok, to just uninstall Firefox, let's do this:
* Open the task manager (it appears you are actually using Windows XP?). Just use Ctrl+Alt+Delete.
* Now go to the processes tab, and find "firefox.exe" (without the quotes), Select it, then click "End Process".
* Or, if you want to, just restart your PC

Fire fox locks up and is real slow when using windows 7 64bit

I am using windows 7, 64bit
when you click on a "go to link" phrase/word the program either locks up or takes a real long time to to go to the link site.
program loads real slow (it take 3 to 4 times longer than in windows xp.
I am using fire fox 4.0.1, this problem is the same with earlier versions as well

I have followed the troubleshooting solutions, reset, no add-ons etc.. even full uninstall & reinstall. Nothing has worked to resolve the issue.
FF hangs with Not Responding is frequent, while this is hung, it locks up my entire PC and I cannot do anything including opening Task Manager.
My Workstation Specs:
OS: Microsoft Windows 8 Pro 64-bit
CPU: AMD FX-8350 Vishera 32nm Technology
RAM: 32.0GB Dual-Channel DDR3 @ 669MHz (9-9-9-24)
MB: ASUSTeK COMPUTER INC. M5A99X EVO R2.0 (Socket 942)
Graphics: 47LV4400 (1920x1080@60Hz) 2048MB GeForce GTX 660 (ASUStek Computer Inc)
HDD: 224GB TOSHIBA MKNSSDCR240GB ATA Device (SSD)
699GB Seagate ST750LX003-1AC154 ATA Device (SATA)
BluRay: PIONEER BD-RW BDR-208D ATA Device
Audio: Realtek High Definition Audio

I cannot shutdown fire fox

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