I cannot sign in to activate face time, it tells me to check network connection. mt network connection is fine. what do i do?
I cannot sign in to face time. it tells me that i need to check my network connection. my network connection is fine as i am able to send and recieve emails from my lap top and i phone. i have made sure that ALL my passwords now include a number and a capital ( as i have two different emails attached to my i tunes account, one of which is my AppleID).
Confused! Even Apple are as i had a consultation with them today and they couldnt help.....
Please, anybody, any ideas??
Hello Nikki
I have won the battle.
right let me tell you what i did and in what order.
First i restored my Ipad 2 to original factory settings, backing up content so i lost nothig.
then i reset my router, this caused me a few probs as i am not that computer savvy and i needed netgear to help me re configure my router.
after a long conversation with apple we came to the conclusion that the passwords were causing the problem.
i spent time explaining to them that when i originally set up my itunes account and then my mobile me account there were no stipulations regarding numbers and capitals in passwords, hence when i got my IPAD my passwords were not "appropriate" even though they were working fine.
I decided to reset ALL my passwords associated with I tunes, mobile me and addle ID to the correct requirements which are; at least 8 figures with at least 1 number and a capital.
I then reset my DNS code on my IPAD to 8.8.8.8
(go to WIFI settings, touch arrow to right of your network and change DNS code)
and voila, it worked.
I would try and sort all passwords out to correct requirements ( one number, one capital the rest can be lower case). then change your DNS code, then try face time.
if that doesnt work then it may be a case of restoring factory settings on your IPad and resetting the router.
I appreciate how frustrating this is as they are not cheap.
loads of luck and do let me know how you get on.
best wishes
Similar Messages
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TS3920 Can not activate face time or iMessage need to check network connection
Can not activate Face Time or iMessage just get can not sign in please
check network connection. Have tried everything I have read in past post.
Please help.Hello Nikki
I have won the battle.
right let me tell you what i did and in what order.
First i restored my Ipad 2 to original factory settings, backing up content so i lost nothig.
then i reset my router, this caused me a few probs as i am not that computer savvy and i needed netgear to help me re configure my router.
after a long conversation with apple we came to the conclusion that the passwords were causing the problem.
i spent time explaining to them that when i originally set up my itunes account and then my mobile me account there were no stipulations regarding numbers and capitals in passwords, hence when i got my IPAD my passwords were not "appropriate" even though they were working fine.
I decided to reset ALL my passwords associated with I tunes, mobile me and addle ID to the correct requirements which are; at least 8 figures with at least 1 number and a capital.
I then reset my DNS code on my IPAD to 8.8.8.8
(go to WIFI settings, touch arrow to right of your network and change DNS code)
and voila, it worked.
I would try and sort all passwords out to correct requirements ( one number, one capital the rest can be lower case). then change your DNS code, then try face time.
if that doesnt work then it may be a case of restoring factory settings on your IPad and resetting the router.
I appreciate how frustrating this is as they are not cheap.
loads of luck and do let me know how you get on.
best wishes -
I tried to sign in to activate face time for 1st time, w/correct apple ID
We have tried to activate our face time account for two days now, and have been unsuccessful. The Apple ID and the password are both correct. We have checked using the iPad, and were able to sign in and use it. The iMac says "Could not sign in. Please check your network connection and try again." We are able to use Safari, browse, and check email, and all lights on router seem to be okay. Can anyone give us a suggestion as to what we are doing wrong? We cannot go in and change preferences or check settings as it is not highlighted to be able to do so. Thanks for any words of advise. We are stuck!
I can't say why it should be doing this. If it persists then your only options are to set it up on another Mac or iOS device if you can (then you will be able to sign into it), or failing that to contact Support - though I don't know how helpful they are likely to be.
To contact iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee. -
I cannot activate face time on my I Pad 2. How do I do this?
What happens when you go to settings, and turn it on? Some details would help.
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How to activate Face Time in india at idea network
Dear Sir,
I have iphone 4 original. i want to activate face time in india on idea network. But always said not successfull. How to activate the face time i connected the to wifi also. I there other way to activate facetime on iphone4.
Thanks
ManojiPhones from countries where FaceTime is not permitted cannot have it activated elsewhere.
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Couldn't Activate Face Time on iMac
I have bought an iMac since August 10th, & want to activate Face Time with my Apple ID, but still can't until now. I have tried so many times, but still cannot. What should I do?? What's wrong ?? There is No Problem with my Internet Connection, because I still can use Internet for browsing on iMac. I Need Expert's Advice for this problem. Thanks.
Hi,
I see your using a MacMini (is that correct?) - does your monitor have a camera?
My computer auto logs into F/Time when I open the App.. The Page is 50% image (left side) & 50% a list of all your contacts..L
http://i207.photobucket.com/albums/bb198/lenatfoto/FaceTime.jpg
Message was edited by: elmac -
How to activate face time 5s in uae
how to activate face time 5s in uae
By the very fact that you cannot get FaceTime on the phone would suggest that it has originated from a Middle Eastern country.
If you want FaceTime on your phone, then your only option is to buy a new phone from a country that does not ban FaceTime such as the UK or USA.
You will never be able to get FaceTime on this phone and you will need to buy a new one if you want it. No other option. -
How to activate face time in iPhone 5 bought from Dubai
How to activate face time in iPhone 5 bought from Dubai. & use in india
iPhones from countries where FaceTime is not permitted cannot have it activated elsewhere.
-
I can't activate face time & iMessages on my iPad mini ?
I've bought a new iPad mini . And when I try to activate face time & iMessages , with my apple id I get this message
" the Username or password was incorrect Try again "
knowing I'm sure that e-mail and password are correct , I use them every day to download programs ,I also use the same apple id for face time & iMessage on my iPhone & my mac !!!
i'm from Egypt And a lot of my friends here in have same problem :(Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
Cheers, Tom -
HT4623 I can't sign in to my face time
I can't sign in to my face times. Please help
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367 -
How to activate face time?
How to activate face time?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
I have upgraded to iOS7 on my I pad wi fi+ cellular but am not able to activate Face Time and message. The error message I get says "Please check your internet connection". Please help!
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
I want to activate Face Time not working
Settings > FaceTime > On (green)
Troubleshooting FaceTime... http://support.apple.com/kb/TS3367 -
How to activate face time in an iphone purchased from dubai
I have purchased an unlocked iphone4 from Dubai ( Wireless carrier Du ). I am using this phone in US. How can I activate 'Face Time' ?
You will NEVER be able to activate FaceTime on that phone. FaceTime is restricted from the phone on a hardware level.
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Every time I call through face time on my I pad2, it rings and it says connecting and after that it closes and won't connect.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom
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