I cannot sign in to activate face time, it tells me to check network connection. mt network connection is fine. what do i do?

I cannot sign in to face time. it tells me that i need to check my network connection. my network connection is fine as i am able to send and recieve emails from my lap top and i phone. i have made sure that ALL my passwords now include a number and a capital ( as i have two different emails attached to my i tunes account, one  of which is my AppleID).
Confused! Even Apple are as i had a consultation with them today and they couldnt help.....
Please, anybody, any ideas??

Hello Nikki
I have won the battle.
right let me tell you what  i did and in what order.
First i restored my Ipad 2 to original factory settings, backing up content so i lost nothig.
then i reset my router, this caused me a few probs as i am not that computer savvy and i needed netgear to help me re configure my router.
after a long conversation with apple we came to the conclusion that the passwords were causing the problem.
i spent time explaining to them that when i originally set up my itunes account and then my mobile me account there were no stipulations regarding numbers and capitals in passwords, hence when i got my IPAD my passwords were not "appropriate" even though they were working fine.
I decided to reset ALL my passwords associated with I tunes, mobile me and addle ID to the correct requirements which are; at least 8 figures with at least 1 number and a capital.
I then reset my DNS code on my IPAD to 8.8.8.8
(go to WIFI settings, touch arrow to right of your network and change DNS code)
and voila, it worked.
I would try and sort all passwords out to correct requirements ( one number, one capital the rest can be lower case). then change your DNS code, then try face time.
if that doesnt work then it may be a case of restoring factory settings on your IPad and resetting the router.
I appreciate how frustrating this is as they are not cheap.
loads of luck and do let me know how you get on.
best wishes

Similar Messages

  • TS3920 Can not activate face time or iMessage need to check network connection

    Can not activate Face Time or iMessage just get can not sign in please
    check network connection. Have tried everything I have read in past post.
    Please help.

    Hello Nikki
    I have won the battle.
    right let me tell you what  i did and in what order.
    First i restored my Ipad 2 to original factory settings, backing up content so i lost nothig.
    then i reset my router, this caused me a few probs as i am not that computer savvy and i needed netgear to help me re configure my router.
    after a long conversation with apple we came to the conclusion that the passwords were causing the problem.
    i spent time explaining to them that when i originally set up my itunes account and then my mobile me account there were no stipulations regarding numbers and capitals in passwords, hence when i got my IPAD my passwords were not "appropriate" even though they were working fine.
    I decided to reset ALL my passwords associated with I tunes, mobile me and addle ID to the correct requirements which are; at least 8 figures with at least 1 number and a capital.
    I then reset my DNS code on my IPAD to 8.8.8.8
    (go to WIFI settings, touch arrow to right of your network and change DNS code)
    and voila, it worked.
    I would try and sort all passwords out to correct requirements ( one number, one capital the rest can be lower case). then change your DNS code, then try face time.
    if that doesnt work then it may be a case of restoring factory settings on your IPad and resetting the router.
    I appreciate how frustrating this is as they are not cheap.
    loads of luck and do let me know how you get on.
    best wishes

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    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
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    http://tinyurl.com/a7odey8
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    Troubleshooting Messages
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    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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    FaceTime, Game Center, Messages: Troubleshooting sign in issues
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    Unable to use FaceTime and iMessage with my apple ID
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    How to Block Someone on FaceTime
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    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
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    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
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    You can check the status of the FaceTime/iMessage servers at this link.
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     Cheers, Tom

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