I cannot sign in to app store - what gives!? Apple ID and PW , signed in here
I cannot sign in to app store - what gives!? Apple ID and PW , signed in here
i continue to put in User ID and PW with the same error msg - 'connection failed'?!
Similar Messages
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I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.
Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.
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I can sign into the Itunes store with my apple is and pw, but with that same apple id and password it will not let me sign into the billing area to change my credit card or buy something! argh
contact itunes support
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I signed into the App store with a different ID and it wiped my phone
I used a different ID to download an app on my iPhone on iOS 7.0.2 and forsome reason ive lost absolutly everything, photos, videos, apps, the lot. Can anyone help me, its too late to fix it but I just want to know why, and how this happened, and if anyone else has had the same problem.
What EXACTLY did you do? Simply signing out of the app store and back in with a different ID will not do what you describe. There must be more to the story.
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I cannot sigh into the app store, however my apple id works for itunes
my apple id longer allows me to sigh into the app store, however it still works on itunes.
Back up all data.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Log out, log back in, and test. If there's no improvement, continue.
Step 2
Reset your computer’s PRAM. -
When i want to download from appstore before that i write my apple id password it gives me error 1009 why????? Its new to me
That error means you're trying to purchase content in a country where such content is not sold by Apple, & Apple's servers have detected your location, generating that error code.
There is no workaround. -
How can't I sign into Mac App store?
I have two Mac Book Pro, one 13" using at Work and another 15" using at home. Everything is fine with MBP at home. I can use Mac App Store without any problem. But at office I guess it happened in last two weeks, I had a problem to sign in Mac App Store. I can navigate and look all apps in the Featured, Top Charts and Categories. But when I want to see Purchases, asks me to sign in. I enter my Apple ID and password correctly but it says "An unkown error has occured" and can't sign into Mac App Store. I've attached snapshot for this here. I searched forums and discussions on WEB and did many things like deleting files, ByHost, Network Pref etc. Everything I have seen on the WEB useful. But unfortunately couldn't pass that. I have other Apple products and my Apple ID works well at them also at WEB.
Yesterday, this problematic MBP at work installed updates for iPhoto and OSX Mountain Lion but didn't let me sign in.
Does anybody has a solution for that which is not written at discussion or at SERPs?
Thanks for the useful help, will appreciate deeply.
Message was edited by: sdbarutFYI, this article was a HUGE help.
Long story short, I activated the App Store debug menu and simply chose "Reset Application". I was good to go after that. -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
I cannot sign into the App Store...
I cannot sign into the App Store, update apps or use apps purchased. How can I fix this.
I can sign into iTunes.
I am using a 3 month old MacBook Pro 17"
running Snow Lep. 10.6.8Hi Carolyn,
thank you for quick answer.
I've logged out from iTunes but nothing is changed with App Store.
It says that is impossible to connect.
Do you have other suggestions?
Sorry, what is the OP ?
Domes -
I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?
Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS. -
When I try to sign in to Apps Store it says my computer cannot be verified and to contact support for assistance. Can someone please help me with this?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?
Safari does work, right?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
Identifying iPod models -
I cannot download a game fr the App Store, what should I do? Thanks.
I cannot download a game fr the App Store, what should I do? Thanks.
What happen when you try?
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My iPad cannot connect to the app store but my iPhone can, what do I need to do?
My new iPad cannot connect to the app store and iTunes after updates from several apps but my iPhone4s can. They were both recently updated to ios6. Whats wrong with this thing?
So you are saying that after you updated several apps - now you cannot connect to the iTunes or App Stores?
"My new iPad cannot connect to the app store and iTunes after updates from several apps"
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
Or this ...
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.
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