I cannot sign in to Apple support

I've had an Apple Support account for years, but in the past week, every time that I try to sign in to it, I get this message:
Apple Support Communities
We're sorry. Your account could not be created due to system issues.
Please contact Apple Support Communities with the information below to create your account.
Even though I've followed the instructions about ten times, I get no response.
What's going on, and how can I rectify it?
(I'm using my wife's account now)

Add me to the list.  Cannot log in using the only Apple ID I've ever had.  And complete, yawning silence from email queries to Apple.  Had to create a new ID in order to post this message.
(I don't get any responses to my other queries about an iTunes Connect account, either.  What in the Sam Hill happened to Apple?)

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