I cannot sign into Folio Builder in my CS6 download.

I had CS5.5 purchased and couldn't get the upgrade so I became a Creative Cloud member. Now i cannot access Folio Builder and try to update the CS6.0 but it won't let me log in to Folio Builder.

Moved to the Digital Publishing Suite forum. They will be able to help you here.

Similar Messages

  • Can't sign into Folio Builder CS6.

    Hi.
    I have been strugling with this issue all day. I am currently on Adobe Indesign CS6 (Not the cloud version) and I installed Adobe Folio Builder successfully. Everything works fine except that I cannot sign into folio builder. When I click on the sign in button nothing happens. I have looked into other posts from people with the same problem but none of the solutions that worked for them have worked for me. I tried clearing my preferences, reinstalling Desktop tools a few times and reinstalling adobe application manager but no luck. PLEASEEEEE Help!

    You will receive replies (like this one). Here's the link:
    Can't sign into Folio Builder CS6.

  • Can't sign into Folio Builder. CS6 Recent DPS update. OSX 10.8.6

    Can't sign into folio builder with Adobe ID within indesign 6. The sign in window won't even come up. I have updated the most previous DPS tools to no avail. I can access my folios and sign in to the folio builder through browser, but cannot access through program. I've tried a reinstall, deleting the service manager etc.
    Thanks.

    I found a work around. Do a complete reinstall of Adobe suite. Update the DPS for CS6. When you first open Indesign CS6 [even before launch] you will be asked for Adobe ID, sign in here and when program opens it should automatically sign you into folio builder and connect with DPS. When they updated DPS I don't think they connected the back end of sign in within the program.
    Very frustrating and thankfully I had no hard deadline.

  • Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

    Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

    Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
    If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
    To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
    Hopefully using the forum someone out there will know the answer.

  • No longer able to sign into Folio builder after updating

    I just did the update to the Folio builder as indicated in this thread: Announcement (August 16) - Web Service Update
    Now I cannot log into the Folio Builder, I amd shown the following message in the Folio Builder Panel:
    You do not have a compatible Digital Publishing Plug-in. Click here to download the Folio producer tools.
    Which I then did, but still doesn't work.
    Please advise.

    You ran the two Folio Producer updates to take DPS to version 1.1.1, yes?
    Ali

  • Can't sign into Folio Builder

    Is anyone else having this trouble? The Adobe Status page doesn't show anything wrong...

    Sign out from DPS app builder and Folio builder.
    Reboot your mac.
    Sign in to folio builder.
    Select folio and click on create app from flyout menu. It will launch App builder and create new app.
    Note:Make sure you don't sign in to DPS app builder first.

  • I cannot sign in into folio builder in my CS5, always I get the message " Sing in failed, please try again."

    I' using a CS5 InDesign with Folio Builder tools installed, always when i tried to Sign in I get the message "Sign in failed. Please try again", I tried over and over and nothing change. How can I sign in into folio builder in my CS5 InDesign?

    DPS is no longer supported for CS5 and CS5.5. You need CS 6 or CC.

  • Cannot sign into creative cloud; cannot use creative cloud to access XI, want to use XI on more than one computer

    Cannot sign into creative cloud from 2nd computer, if try to use activation code error message is "oops, already in use"; cannot use creative cloud to access XI, want to use XI on more than one computer

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    http://forums.adobe.com/community/download_install_setup

  • I cannot sign into my iCloud account from my MAC.  In the System Preferences I have two mail accounts iCloud

    I cannot sign into iCloud Mail from my MAC.  I have tried everything that I can think of to change in System Preferences, even deleted the mailbox and reinstalled it ..... nothing works.  It is fine on my iPhone 4S!!!  Please help ... about to go crazy!  There seem to be two accounts one from MobileMe (mail) and iCloud (calendar and contacts find my phone).  I have tried moving the mail to iCloud and unticking it on MobileMe but it will not allow me to submit it!

    This Apple Help page provides contact information for various countries for security problems with an Apple ID:
    http://support.apple.com/en-us/HT5699

  • Cannot sign into acrobat reader in order to export a file

    cannot sign into acrobat reader in order to export a file

    I understand it is free that is why I chose to pay for Adobe ExportPDF Annual (Other,English) on March 15 order number AD002275956. Thanking you in advance for your help?

  • I cannot sign into itunes. get error on computer ipad and iphone and i have latest version

    cannot sign into itunes.. i have the latest version.  wanted to download an app

    I am having no problems downloading from the app store today. I just tried it again. However, I read some of those other discussions as well and there have been times when the iTunes or App Store has been out of commission. Don't hold your breath waiting for Apple to acknowledge it because that is not going to happen. That is not how they operate.
    You can report it to them here ....
    http://www.apple.com/support/itunes/contact/

  • I cannot sign into I messaging. It just keeps going back to the screen saying to sign in. What do I do?

    I just changed my apple ID password And now cannot sign into iMessage. It says
    "you were signed out of iMessage because your apple ID or password changed. Sign in to turn on iMessage. It will not let me sign in. FaceTime works. Only iMessage won't!  What do I do?

    Sorry!!  I cannot sign into FaceTime either!!

  • I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    I cannot sign into my gamecenter because i forgot my password and trying to reset but don't know the email and kept a random birthday pls help

    If you have a verified rescue email then you can get an email sent to that email address to reset the security questions as shown in the article below:
    http://support.apple.com/kb/ht5312
    If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
    http://support.apple.com/kb/HT5699

  • HT201406 Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything :(   My warranty

    Please help! I can power the device off but when i try to unlock the screen its like it cant feel my finger tracing over my unlock design, thus I cannot sign into itunes to download what i have before I possibly loose everything    My warranty is expired and I dont know if there is any other solution before I dump a bunch of money into this devise. ThaNK YOU!

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • I cannot sign into i tunes

    hi i can sign into my other accounts using my user name and password but i cannot sign into i tunes can anyone help

    Hello there, wirey54.
    The following Knowledge Base article offers some good recommendations for troubleshooting connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for

  • SQL Developer problem

    Hi, I have a little problem. When I enter SELECT* FROM HR.COUNTRIES; just too see if it's working,everything works fine,except I can't see any results under "Results". The same query works just fine in SQL* Plus. Please help,I'm new in Oracle. Thanx.

  • Trouble Exporting from Motion

    I've been having problems exporting my Motion Projects out of Motion. I've been working on a 30sec spot 100% animated (no 3D), the project is set for DVDCPRO HD 1080i60 and I just cant get it out properly. Fades that worked in the project are missing

  • I have got problem to create Session Bean

    Hi I am new in j2ee. I have installed the eclipse 3.1, j2sdk1.4.2_07 and tomcat 5.0. I have created a ejb with a session bean and it gives me a error the program doesn't find the class javax.ejb.SessionBean. My question is Can this error happen becau

  • Which version of Illustrator works with Windows XP?

    Which version of Illustrator works with Windows XP?

  • Sun plugin and Microsoft VM

    Hi, I have a user base that has installed the Sun plugin (and it is enabled by default), but I would like to make some of the applets on my web site to run using Microsoft VM for Java (note: not "Java VM" :) on their machines even when the Sun plugin