I cannot sign into my lenovo laptop

I have not been using this laptop for sometime. I looked up the password in the black book. It lets me get into the setup or note care with the password but will not accept the password and it wants to authenticate my fingerprint. I did not activate that. I don't know if one of my kids activated that, it is kinda hard to interrogate a 6 year old. They think they know everything until you ask them what they did. That clam up. Any idea what I can do to override the fingerprint authentication.
Message Edited by PERMES on 01-06-2009 12:35 PM

you have to know either the password or have the fingerprint....... just press ESC to get out of the fingerprint screen, it will then ask you for the password....... hopefully you know the password
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

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