I cannot start Firefox on startup. Here's my crash report: Crash ID: bp-446e3e44-4c7a-4b53-80f0-c6c4c2130724

Every time I start Firefox, it crashes immediately. I've tried everything and spent a lot of time trying to fix it but couldn't. I uninstalled, delete Mozilla Firefox file, re-installed it and again it crashed and couldn't open.

You can use one of these to start Firefox in Safe Mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode

Similar Messages

I cannot start firefox because of a security problem after it crashed. What should I do to fix it?

I use Vista on my dell inspiron 1721. Firefox closed itself, computer shut itself down, a lot of 'corrupted files' were deleted without my interference, and when Vista finally came back up, Firefox wouldn't start. Nowit says I have to fix the firefox directory. How do I do that? The help page on the profile didn't help me. Thanks, mhixon This started when I was browsing on Drudge report. The popup message said:
Could not initialize the application's security component. ....
I could not start firefox again after that.
How do I update a graphics driver?

You may need to delete the file secmode.db as well.
Create a new profile as a test to check if your current profile is causing the problems. 
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I cannot start firefox with message your firefox profile cannot be loaded. It may be missing or inaccessible

i cannot start Firefox with message "YOUR FIREFOX PROFILE CANNOT BE LOADED. IT MAY BE MISSING OR INACCESSIBLE"

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.
*Windows: %AppData%\Mozilla\Firefox\ C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
*Linux: ~/.mozilla/firefox/
*Mac: ~/Library/Application Support/Firefox/
You can use one of these to make Firefox create a new default profile or reuse an existing profile:
*Delete the profiles.ini file to force Firefox to create a new default profile
*Use the Profile Manager to create a new profile Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
*http://kb.mozillazine.org/Profile_folder_-_Firefox

How do I locate Bookmarks on my computer? (I cannot start Firefox, so I want to save the bookmarks on a seperate disk so that I can do a complete uninstall / reinstall, but would like to save my bookmarks.)

How do I locate Bookmarks on my computer?
(I cannot start Firefox, so I want to save the bookmarks on a seperate disk so that I can do a complete uninstall / reinstall, but would like to save my bookmarks.)
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

See http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox

Error "bp-e6c658d5-06a2-4965-ba02-f75652130626" I cannot start Firefox. After unninstal it and reinstall last version (22), all continue the same. Never can sta

I cannot start Firefox. Always start with an error. So, I cannot start it in secure mode...
Uninstalling and reinstalling it is not a solution. I have updated from version 21 to 22 without succés. version 19 is the same... So,my problema is not depending of the version (I have tried with 19 to 22 versions).
Error:
bp-e6c658d5-06a2-4965-ba02-f75652130626
bp-d7b43c8f-1bfe-416c-8e68-a0a412130626
bp-aa04f30c-f92c-4cd9-b3da-7ad082130625
bp-8f5942d7-a39b-41ea-9240-804452130606
.. and so on...

It doesn't seem to be there:
AdapterDeviceID: 0x1189
AdapterVendorID: 0x10de
AvailablePageFile: 15863291904
AvailablePhysicalMemory: 13335785472
AvailableVirtualMemory: 4006178816
BuildID: 20130618035212
CrashTime: 1372252584
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1372252584
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1189, AdapterSubsysID: 35421458, AdapterDriverVersion: 9.18.13.1106
D2D? D2D+ DWrite? DWrite+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1372252584
SystemMemoryUsePercentage: 22
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 22.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
Proveedor de servicios RSVP TCPv6 : 2 : 1 :
Proveedor de servicios RSVP TCP : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Proveedor de servicios RSVP UDPv6 : 2 : 2 :
Proveedor de servicios RSVP UDP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
L'informe conté també informació tècnica de l'estat de l'aplicació quan va fallar.

[solved] cannot start firefox after xulrunner update on oct 4

since upgrading yesterday i cannot start firefox.
the console gives the following error message:
Could not find compatible GRE between version 1.9.0.1 and 1.9.0.1.
A quick google search shows a gentoo bug with the same symptoms - the solution was recompiling firefox. Is anybody else having this problem?
edit: apparently i had firefox-branded installed and therefore didn't get the upgraded pacman package - could somebody please delete this post? thanks
Last edited by schuay (2008-10-05 08:02:35)

no need to delete imho. this post can be useful for other people

Installed, but cannot get Firefox to run. When I try, it crashes. Report contents give adapterdevice id - 0x0a3c and adaptervendorid - 0x10de

Installed, but cannot get Firefox to run. When I try, it crashes. Report contents give adapterdevice id - 0x0a3c and adaptervendorid - 0x10de
Have tried to uninstall and reinstall.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

Firefox crashes upon open - won't send crash report; crash report info summarized below

I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not available

Hello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote>

Firefox will no open at all it just bounces on the dock a few times and does nothing. Also the crash reporter crashes.

when the crash reporter crashes im given this message.
We're Sorry
The application had a problem and crashed.
Unfortunately the crash reporter is unable to submit a report for this crash.
Details: The application passed an invalid argument.
There is no crash id.
when I try to open fire fox i do not get any messages or anything it just doesnt open.

Try the procedures in the [[Firefox will not start]] article.

Lost files now cannot start firefox, told it is already running and cannot stop it.How can I reinstall while process is still running?

I may have deleted files that had firefox running. Cannot find them, they may have been duplicates. When trying to start firefox got message telling me firefox was already running and had to stop the process or restart pc. Tried that numerous times with no result.
Deleted and reinstall firefox several times and same thing happened.

You may have deleted the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] 
Use the Firefox profile manager to create a new profile.
See:
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use

Firefox had a problem and creashed ... I cannot start firefox

Windows Otlook at same time stopped working with the fpllowing message: cannot start Microsoft Outlook. Cannot initialize shared utilities. ........ help

Hey dapaley,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If you can start it in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [https://support.mozilla.org/en-US/kb/Firefox-not-start Firefox won't start] Knowledge Base article.
Hopefully this helps!

[Solved] Cannot start firefox nor man pages without root acount.

Hi all,
when i try to start firefox with a normal user account, it doesn't start, but if i do sudo firefox
it do starts.
The same happens with the man pages, if i do man ls
returns "no hay ninugna pagina sobre ls", but if i do sudo man ls
the man page appears.
Can anyone offer suggestions? Is there information you need? Thanks in advance.
Last edited by SWcarlos (2008-05-25 21:18:23)

My current values in /etc/profile.d/mozilla-commons.sh are:
export PATH="${PATH}:/opt/mozilla/bin:/usr/bin"
i added :/usr/bin but there is no change, even if i comment that line, nothing changes
with MANPATH /usr/profile i have
export MANPATH="/usr/man:/usr/X11R6/man"
my manual pages are in /usr/man, but one more time even if i comment that line, nothing changes
sudo man ls -> the man page appears
man ls -> "no hay ninugna pagina sobre ls"
one thing i realized, is that before i made any changes, i try to man as normal user anything on /usr/man subfolders, and that man pages do appear, both sudo and normal user.
but ls vi sudo and other man pages only appear as root.
Last edited by SWcarlos (2008-03-19 05:14:38)

I cannot open firefox. I am told that it has crashed. I've sent reports but haven't heard back.

I cannot open firefox in safe mode. I have to use internet explorer.

Have you been using Windows System Restore ? that can cause Firefox problems and sometimes problems similar to yours. (Bug702045)
I wonder if more than just the profile may be corrupted in such circumstances? '''If '''the new profile does not work '''try a clean reinstall''' of Firefox 8
* see http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Clean_reinstall including deletion of program files
Your Crash details
* Crash ID: [https://crash-stats.mozilla.com/report/index/04d97793-7360-440c-94b9-8d6ac2111116 4d97793-7360-440c-94b9-8d6ac2111116]
** js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*)
** Related bugs include bug672262 bug691847#c67
Also see [/forums/contributors/707773?page=2#post-43603]
P.S.
Alice/Cor-el 
I am loosing track of this, are current problems after System Restore only corrupting omni.jar ?

Cannot start firefox

upgrade installed FF 7.0.1 once it was finished it would not start.
AvailableVirtualMemory: 2051547136
BuildID: 20110928134238
CrashTime: 1317658564
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1317658563
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1317658563
SystemMemoryUsePercentage: 34
Throttleable: 1
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 7.0.1
This report also contains technical information about the state of the application when it crashed.

This is a problem with Bitguard as posted above and will be addressed in a future Firefox version.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=925459 bug 925459] - crashes related to bitguard.dll
Please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Firefox 10.0.1 will not open; I just upgraded from Firefox 9.0 to 10.0.1, the download completed, I clicked the Restart button; but absolutely nothing happens, no error message, nothing; I cannot start Firefox at all.

I have Windows XP SP3. Internet Explorer does work, which is how I'm able to tell you this. I have few plugins, and nothing unusual; in fact, before the popup window invited me to upgrade to Firefox 10.0.1, it first did a check for incompatible plugins and apparently found none.
Maybe I should do a System Restore and not try Firefox 10 again until the bugs are fixed.

You may need to delete the Firefox program folder before (re)installing the latest Firefox. 
In case you still have problems after installing then check your security software.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*http://kb.mozillazine.org/Browser_will_not_start_up

I cannot start Firefox on startup. Here's my crash report: Crash ID: bp-446e3e44-4c7a-4b53-80f0-c6c4c2130724

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