I cannot sync my CC Photoshop settings....

I cannot sync my settings my email address does not even show up under "manage sync settings". My email DOES show up under Help>sign out. So it knows I am signed in on my account but does not allow me to sync at all.

This is what it shows when I try to sync. However - I have the CC app open and logged in, as well as logged in on Adobes website. Even under the Help tab in Photoshop it shows the option to Sign out with my email address that I use CC for (implying I am logged in). But for some reason I still cannot get the option to sync my settings. I just synced them a few days ago and it is not even showing that I did that as seen in the screenshot.

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Cannot sync anymore without Photoshop opening first; stuck in a loop

I can no longer sync my iphone without Adobe Photoshop opening first and then some message from Adobe Downloader. I seem to be stuck in a loop that consistently keeps synching over and over and I cannot reach itunes anymore without getting an error message that it lost connections with the iphone. How do I stop this looping? How do I stop PHotoshop from opening first? I'm about to throw out this iphone. I just upgraded to 2.2.1 but I was lucky I was able to do that. Somehow Photoshop shut it's ugly self off.

This happens to me everytime too. I have downloaded Photoshop again to fix the corrupt files, but it didn't help. So now when I connect my phone, and Photoshop opens, I just click on the iTunes icon on my desktop. To upload any pics I have, I choose another option to upload them. Then go to Photoshop, get pics, and look for files on my computer. Adobe will stay open and will not allow me to cancel or close. Then I have to do ctl, alt, del. Apparently this is an issue with Adobe. Hope this helps.....

Cannot sync settings on new computer

I have just bought a new laptop with Windows 8.1 and loaded all of my CC2014 apps (InDesign, Illustrator and Photoshop). However, I cannot get any of my settings to sync (InDesign is the most crucial). I'm logged into my CC account, synched everything on my old laptop, but they are not transferring. Am I missing a trick?

We're running out of things I can think of to check.
I do see an ID Settings folder when I view my CC Files in my browser. It shows empty but it just means it doesn't contain a file that I can copy to another location. It's in a format that doesn't support that. It has to be done through the syncing process (when it works!).
The Help file lists these cases where it will not work:
What’s not supported
•Keyboard shortcuts created for Windows will only sync with a Windows computer. Mac keyboard shortcuts will only sync with a Mac computer.
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Beyond that, I've run out of things to try. Sorry.

Cannot sync voice memos after reinstalling Snow Leopard

Hello - I cannot sync to my same ipod - my computer is treating it like a foreigner. I've already accepted the fact that I had to erase my photos, music, videos. I've finally decided to restore my ipod to factory settings, but I can't do that until I backup my voice memos!
I absolutely refuse to let go of those, I have almost 9 months worth of voice memos. iTunes will not sync them, regardless of whether I checked the "Sync voice memos" in the Music section of the sync section of iTunes. What should I do?
4th gen iPod Touch
software ver: 4.3.1
I'm pretty sure that if the iTunes is refusing to sync the files, the files are not in the backup. The backup process goes too quickly for that to be so.
Please help!
Message was edited by: squirbel

And backing them up by email is not an option, since some of the files are over 30 minutes long.

I cannot sync my Iphone 6 . I keep getting a message that says "1 Item failed to sync. Please see ITunes for more info"

I recently got an IPhone 6+ a few weeks ago. The 128 GB version. So far, I've loved it. I love the screen size, I love being able to put as much music and movies on it as I can. At least theoretically.
For whatever reason, I cannot sync and put music and movies on my phone. No matter what I do, what settings I change, or how many times I Google it, I keep getting a message that says
"1(Or just) Items failed to sync. Please see Itunes for more information"
Every time I try to sync my phone, I get this message. I have a library of 1300 songs and entire seasons of shows that play just fine through Itunes but for whatever reason will not sync to my phone. It doesn't matter if the songs were ripped or bought from Itunes, I cannot get more than a handful of songs onto my phone anymore.
Has anyone had this problem recently? Most Google searches only found information from 2011-12. And again, every "fix" I've found from Googling has not fixed this problem.
What's the point in a 128 GB Iphone if I can't put anything on it?
Thank you for your advice and direction.

Ok....so I have found a work around....if not a complete solution.
I'm not sure if deleting your music, uninstalling ITunes and reinstalling and adding your music back will actually affect it but I tried it again. Started from scratch.
I checked the box for "Manually manage music and videos"
Then I moved my music to phone via drag and drop, usually just boxing a row of albums at a time.
I went back into my Iphone and began the sync. The message popped up, "1 Item could not be synced" and the sync stopped. At that point, I just clicked sync again and it started back up again. It took a few go's but eventually I got all my music on my phone.
Ironically enough, the only songs that wouldn't sync were songs that I had actually purchased from Itunes....kinda odd

HT1386 HELP!!! I cannot sync my iPhone to iTunes. The message says I don't have enough access privelages. And I cannot drag/drop any songs into my device. After updating, I have no music content on my phone. Please, can somebody tell me how to fix this?

Can someone please help me? I cannot sync my phone with iTunes after updating the software, & my phone has no music. The message window keeps saying I don't have enough access privelages. It also won't recognize my new subscription to iCoud when I turn on iMatch in Settings. I have tried everything I can think of & am ready to throw this thing out of the window in frustration.

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

I cannot sync any songs. It tells me, my computer is no longer authorized for purchased items. although it is authorized.

I cannot sync any songs. It tells me, my computer is no longer authorized for purchased items. although it is authorized.

I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!

ITunes cannot sync... apps installed on the iPhone could not be determined.

I am trying to activate an original iPhone. I keep running into issues (partially because the rest of the world is activating 4Gs phones). I would appreciate any help that is available.
I am working on a MacBook running OSX 10.5.8. My iTunes has been updated- 10.5.
I am currently getting a message- iTunes cannot sync apps to the iPhone “MRL iphone” because the apps installed on the iPhone could not be determined. The iphone screen shows the usb cord/plug pointing to the itunes logo whether attached to a computer or not. And says slide for emergency use.
-I have restored to factory settings several times both from a previous backup and set up as new phone.
-I have even attempted to use another Mac and a family member's windows machine with similar results on all.
-I have uninstalled and reinstalled iTunes
-I have put the phone into the recovery mode and restored from there
-I have restarted both the computer and phone numerous times
-I have replace the SIM card with a new card from the provider
-I have received an email saying the phone was activated (and have called to verify with the service provider)
I'm sure there are other things I have tried as well that I am forgetting, as I have been at this now for about 3days. There have been times when I got nothing but a breif "accessing iTunes store" and then a white screen with the grey word iPhone in the middle. At least now I have the normal summary screen when clicking on the device. Unfortunately I am still getting an error "iTunes cannot sync apps to the iPhone “MRL iphone” because the apps installed on the iPhone could not be determined." I am not attempting to sync apps, just sync the phone to get a current/clean backup. I will want to sync the apps, just haven't been able to get that far.
By the way, prior to starting this process the iphone worked perfectly- no issues. This just seems to have become an issue when I attempted to restore to factory settings for a clean start with the new line.
This is the furthest I have been able to get in the process. I really need to get this up and running soon as I will need the phone for the work week.
Please help!

Not sure if this is a solution or not but it seemed to work for me. Simply restart your iphone.
From the iphone troubleshooting page
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.

I have a mac book my iPhone 4 doesn't show up in devicesin iTunes so cannot sync. it has also stopped syncing wirelessly.

I have a mac book pro and iPhone 4. suddenly when i connect my iPhone 4 to my mac my phone doesn't show up in devices. it recognises it via iPhoto and uploads my photos but i cannot see it in iTunes so cannot sync. it has also stopped syncing wirelessly.

Using the USB cable, connect your phone to the computer you want to sync with. Let the phone sync.
In the left-hand pane, click on your iPhone under Devices.
Select the Summary tab along the top of the screen.
Under Option, is the checkbox for Sync with this Phone over Wi-Fi checked? If not, check it and click Apply.
If it was already checked, do the following:
Uncheck it
Click Apply
Disconnect the iPhone from the computer
Plug the iPhone into the computer again
Check the Sync over Wi-Fi checkbox
Click Apply
Disconect the iPhone from the computer
Now go under Settings > General > iTunes Wi-Fi Sync and see if you can sync wirelessly.

IPod Classic 120GB cannot sync, "Required disk not found"

Somebody, please help! iPod Classic 120GB charcoal, current OS as of about a week ago (won't stay synced long enough for me to see what it is), iMac 24" 10.6.4, iTunes 10.0.1. Let me know if you need any more info and I'll try to provide it.
Everything was absolutely fine until I updated to the newest version of iTunes. Now, when I plug in my iPod, it says it's connecting then jumps straight to the "Okay to disconnect" screen. It never shows up in iTunes at all. After doing this repeatedly, I unplugged it then immediately plugged it in again before it had finished the progress bar on the "Okay to disconnect" screen, and it finally showed up in iTunes, but it gave me an error of "iPod was not properly disconnected" then "cannot sync - required disk not found" and disconnected itself again.
I tried resetting it (menu+center buttons) while it was plugged in, and this did nothing. iTunes still didn't recognize it at all.
About a week ago, I followed some instructions somewhere and toggled the "enable disk use" option (I usually keep it unchecked) then was able to restore it. The songs were added back in a bizarre order (not alphabetical, not chronological, songs within an album added out of order, jumping from artist to artist, etc.) and I had to sync it again for three random albums that it missed the first time, but once everything was in again it was fine. I haven't added any new songs or playlists to my iTunes library since then (just changed a few ratings and I like to keep track of play counts), but when I tried to sync it again this morning, I got exactly the same errors.
The only difference this time is that it alerted me that one song in my library (a song I happen to like very much) could not be synced. The song still shows up on my iPod, but will not play. It still appears and plays in iTunes on the computer.
The iPod works perfectly in day-to-day use and is a little over a year old. I take very good care of it (my previous iPod is four or five years old and still works fine) and it has never had any problems before this. It has almost 100GB worth of music (no other media, just music), which makes it pretty annoying to have to restore it more than absolutely necessary. What is going on here and is there some way to fix it that will last longer than a week?

Hi, yeah I'm experiencing the same issue as everyone else with a 120gb iPod classic using iTunes 10.1.1 (4). Started about the time of OSX 10.6.5 update and hasn't been resolved with the OSX 10.6.6 update.
iPod attempts to Sync but now quits without even appearing on the computer let alone iTunes.
I have ESET security but quitting the app doesn't help.
I also have an iPhone 3Gs and that's still syncing fine (thank heavens), via a different library.
I've since managed to wipe the iPod clean (back to factory settings) as forced to do so by following the instructions in another post to remove the iPod Photo Cache. I then moved my iTunes folder to another directory for safe keeping.
I set up a clean iTunes database thinking my old one might have been corrupted. To do this you open iTunes from scratch while holding down the option key and select "Create Library". iTunes then remembers the last library created whenever you open the app.
When I am able to see the iPod summary screen (a rare occurrence now) I see that "enable disk use" is checked ok - this has been noted as a problem in previous forums. So that's not the issue.
Actually the iPod doesn't even stay connected to my 2010 unibody MacBook Pro when the iPod is switched over to disc mode. It immediately goes into "OK to Disconnect".
So I now have a clean iPod, and clean iTunes - all empty and essentially useless!
Anybody out there with any ideas? Plllleeeeeeeese?

Just upgraded to Yosemite 10.10.3 including Photos 1.0 which is not syncing with Adobe Photoshop Elements 12 Editor (already installed)....any ideas? Using MacBook Pro (13-inch Mid 2012)

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https://support.apple.com/en-us/HT204655

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I am currently in India --- can that coause confusion re date & time?

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Welcome to the Apple Community.
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