I cannot turn on my wifi.  It is greyed out and off

What can I do to turn on the wifi on my son's ipod?  I have tried resetting to Factory Settings and it still will not allow me to turn on the Wifi.  Any other suggestions?????

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

Similar Messages

  • I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out. please help me

    I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out. please help me

    I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
    STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
    Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
    Step #3 Leave yhe iphone conected to Itunes.
    Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi  then click on the Itunes Window (DONE)
    Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
    Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
    I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)

  • Iphone 4 ios6 updated now wifi icon is greyed out and cant be turned on?

    i own a iphone 4s and recently updated the software to the ios6 update but now i cant connect a wifi connection due to the wifi icon being greyed out and unselectable.. please any info or suggestions would be greatly appreciated

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    It is frequently a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My ipods wifi button is greyed out and will not connect to any wifi

    My ipod touch 4g is not connecting to wifi anywhere. My wifi button is greyed out and I have done everything that I can think of to fix it and nothing has worked. I habe restored it many times. I have reset my network settings and all of my settings mutipul times also. I have looked to see if there was problem with my wifi and there is nothing wrong with it. Please help. Thanks.

    Hi there madcheo,
    I would recommend taking a look at the troubleshooting steps found in the article below if your Wi-Fi settings are grayed out. 
    iOS: Wi-Fi settings grayed out or dim
    -Griff W.

  • Wifi option is greyed out and after resetting the setting my 4s unable to call any one or unable to recharge money....???

    WiFi option is grayed out and after resetting the setting my 4s unable to call any one or unable to recharge money....???

    the same thing happened to me. Last time this happened i held the home and power button until the phone turned off, then i turned it on and let it charge and it worked. Now it won't let me get past the Apple sign flickering every 5-10 seconds.

  • TS1398 The wifi button has greyed out and will not open at all. I know this has been happening to a lot of iPhones six the io6 update. How to fix one very distressed daughter

    The wifi button has greyed out on iphone4s. What to do I have a very distressed daughter here?

    Heard about this strange my 4s is fine after updating.
    Back up the device to either itunes or cloud
    and try to restore the device

  • Wifi option is greyed out and wont fix after restoring to factory settings--PLEASE HELP!!!

    my wifi option is "greyed out" therefore it doesnt allow me to connect to the internet. Ive restored it to factory settings, its still greyed out. Please, please, please help me out here.

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • TS1398 why has my 4s wifi slide button greyed out and won't let me turn wifi on?

    My 4s will not connect to wifi anymore.  Completely randomly after an overnight charge I think, the wifi slide button is locked at off and will not let me turn it on.

    Settings App > General > Reset > Reset Network Settings. See if fixed. If not, Restore iPhone with iTunes on your computer. See if fixed. If not, and if there is Warranty or AppleCare make Genius reservation or set up service and take or send iPhone to Apple for resolution.

  • TS1559 I cant turn on my wifi. Its greyed out

    I need help asap

    Just to add my 2p worth.
    I turned the light on the phone on and kept doing video recording to drain the battery, I let it die completely, recharged it and the wireless came back on. Powering on and off through the software and power on buttons didn't work. None of the other suggestions I'd read were any help, and to be honest some were stupid. Your method of draining the battery is up to you, the light and video is a good way to drain it quickly.
    The best thing I can think of is that there is some hardware on the wifi that gets put in an inconsistent state and that powering on and off does not fix it as there could be some sort of trickle going through the hardware to keep it alive. Draining the battery allows the hardware to be really turned off and it puts it back into the right state.
    Of course your milage may vary, but its a simple option to try and costs nothing.

  • HT1695 My wifi is completely greyed out and I can't turn my wifi on. How do I fix it?

    I've tried resetting it and everything but it is still greyed out. Ive notice this happened last time a couple days after I updated my softerware and wasn't working for about a month and a half. Then one day it just started working again until I updated my ipod again and now the same thing is happening. My wifi greyed out. How do I fix it?

    Try the suggestions here to see if they resolve your problem:
    http://support.apple.com/kb/ts1559
    If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

  • I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out

    My wifi button is stuck!

    I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
    STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
    Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
    Step #3 Leave yhe iphone conected to Itunes.
    Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi  then click on the Itunes Window (DONE)
    Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
    Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
    I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)

  • HT1695 My wi-fi option is greyed out and I am unable to turn it on and connect to wifi. How can I fix this?

    A few days ago my iphone decided to stop connecting to wi-fi. I tried to connect to different wi-fi connections but my phone does not pick up any. Now my "turn wi-fi on" option is greyed out and I am unable to turn it on. I have tried reseting the network connections as well as reseting the iphone back to original settings. My network provider couldnt help. I dont know what else to do??

    I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
    during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device.

  • Wifi greyed out and wont turn on

    just did the latest upgrade in software and now my wifi has been greyed out and wont turn on.
    contacted apple and they let me know that it is my problem and will have to buy a new phone. anyone find a way to make the wifi work if the upgrade has a glitch in it?

    I had this same problem - if your phone is still under warrantly then apple will replace it for you for free.
    Otherwise you will need to pay for a replacement.
    They will tell you to reset and restore etc but replacement was the only option for me.

  • I have an iPod touch 4th gen and it updated by itself to iOS6 without a wifi connection. When I unlocked it, it told me to connect to iTunes. So, I updated the software and when the update was finished, my wifi button was greyed out. I'm cant turn on wifi

    My iPod updated by itself without a wifi connection. It told me to connect it to iTunes so I did and I updated the software and everything. After it was updated, my wifi button was greyed out and I don't know why. I sent it in to get fixed and the Apple store did NOTHING. I still have about 48 days left on my one year waranty and I don't know what to do to fix the problem. Please, does anyone know how to fix this issue without selling it or replacing it? I've tried all the troubleshooting techniques and nothing is working. Someone help.

    Here:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    An appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • I m havin 4s and its wifi gets disabled an wifi icon is greyed out...ny one cn help???i hd upgraded,restored everything.

    My wifi icon is greyed out and automatically it starts working but hardly for 10 seconds nd again it gets disabld
    ...worried about it
    Any solution???
    i have tries restoring,hv upgraded to ios7 but no change....

    Hi Holliecollie93,
    It sounds very frustrating that you are unable to use wifi with your iPhone. I do have an article that I would like you to use in order to troubleshoot this, though it sounds as if you have already done some of the steps provided -
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/TS1559
    Specifically -
    Resolution
    Follow these steps to resolve the issue:
    Restart your iOS device.
    Make sure that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
    This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
    Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    If you still can't turn Wi-Fi on, please contact Apple for support and service options.
    Thanks for using Apple Support Communities.
    Best,
    Brett L

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