I cannot turn on my wifi on iphone 4s

i cannot turn on my wifi on iphone 4s
three days ago i would turn on my wifi to play clash of clans but when i go to the setting i saw the  wi-fi grey and i cannot open it.
then i start to fix this problem with instruction from the internet i restart the phone, i do it dfu mode, sleep mode but did not woherrk
i found in a forum a way fix it : 1 make your phone dfu mode
                                              2 restor the ios in itunes
i do this and when i turn on my phone all my thinks they gone my photos, my videos, my music, my telephone numbers and my apps.
and the wi-fi did not fixed.
whay i can to make my wi-fi nad to take back my thinks.
thanks
(when i have ios 6 all worked perfect but when i update the ios 7 does not work good )

Hi fkclui,
Thank you for visiting Apple Support Communities.
If your Wi-Fi settings are dimmed or not responding, check out this article.
iOS: Wi-Fi settings grayed out or dim - Apple Support
Please try the steps in order.
Take care,
Nubz

Similar Messages

  • I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out. please help me

    I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out. please help me

    I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
    STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
    Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
    Step #3 Leave yhe iphone conected to Itunes.
    Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi  then click on the Itunes Window (DONE)
    Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
    Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
    I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)

  • I cannot turn on the wifi for my 4g. The button is visible but non functional. suggestions?

    I cannot turn on the wifi for my 4G. The button is visible but non functional. Suggestions?

    Hello! Does the wifi button look greyed out? Here is a link regarding this issue: http://support.apple.com/kb/ts1559
    What you will need to do is to first to reset network settings by going to Settings>General>Reset>Reset Network Settings, NOTE: When you do this all bluetooth/wifi passwords will be forgotten. If the issue persists then we need to do a simple backup and restore.
    Follow http://support.apple.com/kb/ht1766 and http://support.apple.com/kb/ht1414 on how to backup and restore, when you restore please restore as new, do not restore the backup just yet if the Wifi is greyed out then there is a hardware issue and the device needs to be serviced. Please check your local Apple Store or call into Apple regarding service options and warranty status. Hope this helps!

  • HT2534 i cannot turn on my wifi? it's on grey area please will anyone help me, please help

    i cannot turn on my wifi? it's on grey area please will anyone help me, please help
    i cannot turn on my wifi? it's on grey area please will anyone help me, please help

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • TS1559 i have my wifi-address and still i cannot turn on my wifi.. help!! i even tried restoring my iphone4s

    i have my wifi-address and still i cannot turn on my wifi.. help!! i even tried restoring my iphone4s.. is this iOs problem or something else?

    Hi Mikhast,
    I am having the exact same trouble.
    The problem is as below except the wifi address is not missing.
    http://support.apple.com/kb/TS1559?viewlocale=en_US&locale=en_US
    Have you found a solution yet?

  • HT4628 I updated to Mountain Lion 10.8.5 on my 2008 model MacBook and now I cannot turn on the wifi.  I go to System Preferences, Network then click on wifi.  I click Turn Wi-Fi On but it doesn't respond.

    I updated to Mountain Lion 10.8.5 on my 2008 model MacBook and now I cannot turn on the wifi.  I go to System Preferences, Network then click on wifi.  I click Turn Wi-Fi On but it doesn't respond.
    Whats the fix?

    Forget all the suggested solutions for correcting the WiFi connectivity problems with the 2008 MacBook Pro. None of them work. Just purchase a Bear Extender (bearextender.com), install its software, turn off your computer's WiFi (and don't turn it back on!), plug the Bear Extender into your USB, and you will have consistent WiFi connection. Bear Extender never drops!

  • I cannot turn on the wifi at all any tips on how i could fix this

    i cannot turn on the wifi when i pull up the wifi tab the word wifi is grey and the wifi button will not turn on and i know it is not the screen

    http://support.apple.com/kb/TS1559

  • HT4623 I cannot turn on the wifi on my iphone.

    I can't turn on the wifi on my iphone.  It as all the latest updates and I have reset the settings to default but the on/off swich is still grayed out.

    You can try a hard reset by pressing the sleep/wake button and home button together for about 10 seconds and see if it reboots
    Edited to add: I would also recommend using iTunes to perform the update since it gives you the option to backup your data files prior to updating.
    iYunes must be 10.7 for IOS 6
    Message was edited by: matrixxzero

  • I cannot turn on my wifi control/switch.

    Good day!
    I can't seem to open or turn-on my wifi. The color on the screen of the wifi settings. It is somehow lighter than compared to the other word settings or options.
    The only display when you touch the wifi settings are the lighter shade of the Wi-Fi and the off touch control and "Location accuracy is important when Wi-Fi is turned on."
    As compared when it is still working, other options are displayed like the wi-fi networks and join networks.
    Please help.. Thank you and Godspeed!

    I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
    STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
    Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
    Step #3 Leave yhe iphone conected to Itunes.
    Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi  then click on the Itunes Window (DONE)
    Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
    Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
    I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)

  • I cannot turn on my wifi.  It is greyed out and off

    What can I do to turn on the wifi on my son's ipod?  I have tried resetting to Factory Settings and it still will not allow me to turn on the Wifi.  Any other suggestions?????

    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • HT1414 Pressing on off button at top takes a screenshot. I cannot turn off or even reboot iphone

    Pressing on off button at top takes a screenshot. No other buttons are pressed and I cannot turn off or even reboot the iPhone.
    The home button will often do nothing or sometimes brings up Siri with a quick click Instead of the prolonged click and hold you normally need for Siri.
    I've tried rebooting, resetting user data, and restoring the iPhone, with no change.
    You think it's fixed itself but an hour later it will start doing the same thing again.
    This happens a dozen or so times a day.
    The only thing that will unlock the phone is waiting somewhere between one and five minutes at which point it will simply resolve itself for a while.
    It doesn't seem to be associated with any one particular application. It can happen with any application.

    Diesel, as I'd mentioned in my first post I'd tried that, although only from backup. I thought it fixed the problem but then it reappeared.
    Interestingly enough, (and I don't normally condone tapping on a device), my friend gave it a good tap, this morning, and it started working instantly. Coinsidence? I didn't know. It's locked up numerous times since then during the day today, and I've tried his tapping technique again and it's worked every time. Now I don't know what to think. I didn't think there were any parts inside that would be effected by tapping it but this doesn't give me a warm feeling about the hardware inside.

  • I cannot turn on bluetooth on my iphone 5

    i cannot turn bluetooth on on my phone

    Hello Chinyere1
    Star to your troubleshooting with the article below and check out extended section, as that will be more inline with your issue.
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Regards,
    -Norm G.

  • HT1222 I cannot turn on my WIFI on my iphone ever since i updated my ios. How can i fix this?

    The sad part is: the Mac Center in our country cannot do anything about the issue unless the phone is locked to the two major networks here. They only suggested to call apple's hotline or wait for the latest ios update. Unbelievable.

    I have heard rumors that if you are trying to connect to a secured wifi network, and the PSK (pre-Shared Key) is too short, that the iPhone may not let you access your wifi.  Some people have resolved this by setting a longer key on their wifi security settings on their routers.  I have not had this issue, so I can't guarantee that will work, but it might be worth a try...

  • HT204409 Cannot connect to home wifi with iPhone 4s.

    IMy iphone does not see my home wifi.  Nothing has changed, even after IOS 6.  My Ipad and iMAC see and connect just fine.  I reset everything on the modem and computers and again everything connects except the 4S.  I have verified and or reset all settings including no security.  It sees all the other netowrks in the area too.  Any suggestion.
    BKV

    If there is no problem with the iPhone seeing any other available wi-fi networks or connecting with any other wi-fi network your iPhone has access to, not sure how it can't be a problem with your wireless router or network regardless if the iPad and iMac have no problem.
    No change after resetting network settings on the iPhone and/or after restoring the iPhone with iTunes as a new iPhone or not from the backup.

  • I cannot turn on my wifi! I have reset and turned off my phone multiple times and the Wifi button is completely greyed out

    My wifi button is stuck!

    I had the same issue and i just resolved it, I have an iphone 4s and last night was al perfect and this morning i just verified that i had a new updated installed on my phone and my WiFi was disable and did restore as new like crazy until i did this after me being tired of restoring my phone from factory setting and then my lately back up on icloud i did my last move and it got fixed this is what i did ok.
    STep #1 Do a back up manualy onto your cmputer throu itunes (NOT ICLOUD) ok
    Step #2 after doing the the back up go and do on you phone or throu itunes do the factory reset setting and erase everything and make like new phone
    Step #3 Leave yhe iphone conected to Itunes.
    Step #4 Once your iphone is reset to factory setting on your Itunes Window will say NO SIM CARD DETECTED before clicking on your right up corner (DONE) slide your phone and it will appear conect to a network do the process and put the pasword of your WiFi and until it says conected,It will say (No Service) but it will be conected to WiFi  then click on the Itunes Window (DONE)
    Step #5 DO a back up recovery from the last back up you did onto your computer not Icloud ok!!
    Step #6 after you recovered your phone from last back up on your computer it will atumaticaly have service and WiFi conection like before..
    I hope i did explained well to you i did work for me after 7 hours of doing reset and back up =)

Maybe you are looking for