I cannot uninstall creative cloud from my computer! Please help immediately.

My IT Dept wants me to get Creative Cloud off of my Windows 7 computer, but when I try to uninstall it a message says that it or another Adobe installation is running and the uninstall fails.

Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

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I need to uninstall creative cloud from one computer and move the programs to a new computer

I have a new mac computer and want to move programs form my old mac to my new mac. How do I do that?
Message was edited by: sham 67

Hi Sham,
You are in the forum for Adobe CQ. The forum you need to post this question is Adobe CS - http://forums.adobe.com/community/creative_cloud
Please post your question to this forum to get an answer.
Thanks
Ameeth

I accidently removed the program creative cloud from my computer, were can I find and download the program again?

Hi, I accidently removed the program creative cloud from my computer, were can I find and download the program again?

Hi Hans-Günter,
Thank you for answering!
Unfortunatley I still can't find were I download the program. Following your suggested link I get to the window below.
When I click the "Creative Cloud" Icon it takes me to a new page.
On that page see below there are a lot of programs like Photoshop etc. but there is NO icon for Creative Cloud.
It looks the same when I log in. Any suggestions?
Next page:
Thank you,
Sandra Engström

I cannot uninstall mozilla firefox from my computer. what is the problem and how can i fix it?

i cannot uninstall mozilla firefox from my computer. what is the problem? how can i get it off of my computer?

Sounds like it is time for an out of warranty replacement or an upgrade to the iPhone 4.

Can I access the Creative Cloud from any computer?

can i access my creative cloud from any computer?

yes, using any computer with, at least, intermittent internet access.
there is a max of 2 computers on which you can sign in to your cc account. if you try to sign in on a 3rd, you will be prompted to sign out of the other two.

I began downloading and installing an update to Creative Cloud and got an error message. Now I cannot access Creative Cloud at all. Please advise.

I just tried to download and install an update to Creative Cloud and got an error message that the operation was unable to be completed. Now I cannot access Creative Cloud at all. Please advise.

Run the cleaner tool and reinstall everything from scratch.
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

I want to remove Creative Cloud from old computer and put on new computer

I want to remove creative cloud from my old computer and install it on my new computer. How do I do this with ending my subscription?

Thanks for trying to help.
I’m still unsure of what to do.
I bought a new computer and I want to both uninstall adobe from my old computer
and do an install into my new computer without canceling my adobe plan and
with having adobe only on one computer … not two of them.
Do I just drag the adobe products from the applications folder into trash in my
old computer? Does that uninstall them.
Then just install on the new computer.
Thanks.
Kathy Rappaport
<Removed by Moderator>

Cannot Uninstall Creative MediaSource from System (Audigy 2 card from De

Cannot uninstall MediaSource software from XP system, get message (in control panel>add/remove programs): "An Installation Support File Could Not Be Installed. The system cannot find the file specified." Have tried re-installing the software, but to no avail.
Also, not sure if this is worth mentioning, but the Audigy 2 card (and software) that I have came with my Dell system.
phb

I am getting the exact same error when I try to remove Creative MediaSource and Creative System Information from XP Add/Remove Programs ...
I am using an Audigy 2 ZS (retail) and have installed the updated drivers, yet I get the message that I cannot uninstall prior versions because of 'missing files'.
Updating the drivers and software SHOULD remove any prior installations. However, as a programmer, I understand how difficult it is to plan for every contingency.
It would be nice to be able to totally remove all vestiges of the software and driver before installing new drivers.
Redundant out-of-date software leads to more memory leaks than poor programming.

How do I access Creative cloud from my computer?

I have had CC for a few years now but do not know how to access the 20G of cloud space available. Does it show up as a drive on my desktop? or, Can I make it that way? That would be most convenient but my main question is 'where is it?' and 'how do I get to it?'

Any items (files and / or folders) you place in the Creative Cloud Files folder will by synced up to the cloud storage. (You can also Upload files just using a browser at the Files page at https://creative.adobe.com/files).
Once you have items uploaded you can do a read-only share from the Files page using Send Link. Or you can allow others to update the folder by using Collaborate.
If you use Send Link the person does not need an Adobe ID. Collaborate does require a free Adobe ID.
Some help links:
File sharing in Adobe Creative Cloud | Adobe Inspire Magazine
Collaboration help page: Creative Cloud Help | Collaborate by sharing folders
Collaboration video tutorial: Sync and share your files with collaborators | Adobe Creative Cloud Tutorials

A12E1 error on first download of Creative Cloud installer...Please Help

I have tried downloading with root user enabled...what else should i do? I recently installed a brand new hard drive and updated my OSX to 10.8.5

Hi Ghostattackomg,
Please refer the kb: http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html .
Additionally please disable any security software such as firewall/antivirus and try installing CC desktop again.
Regards,
Romit Sinha

How in the hell do I completely uninstall the creative cloud from my computer?

I have deleted the applications and the Updater is still on my menu bar. (Mac) I read that you can go to preferences and manage from there but now when I click "Open Updater" it says error...probably because I deleted the files. I just want this off my computer. Help!

Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Cannot access creative cloud because work computer. How can I cancel membership if I cannot even access the account?

All I get when I try to sign in is a page that states "File Not Found (404)". I can't sign in so how can I possibly cancel the membership?

Jaly1385 if you have a month to month plan you need to contact our support team directly at Contact Customer Care to cancel your membership. You can find additional details on how to cancel your membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

Two Creative cloud accounts - one computer. Help.

Here's the deal - I have a creative cloud account on my home computer for photography and I do photography for work so I installed it on my work desktop too. So far that's been great. Now, however, my boss is also in need of my work desktop and wants to use cc application from his account on my work station. I only have cc for photography (lightroom and photoshop) and he has the full suite. Do I have to uninstall CC for myself and install his or is there a way to switch between accounts (and available applications) on the fly?

Hi ntsloan,
You just have to sign out from your Adobe Id and let your boss sign in with his Adobe Id.
Please refer : Sign out, Sign in | Creative Cloud Desktop app
Thanks,
Atul Saini

Adobe Photoshop in 'creative cloud' need language change, Please Help!!

I have Adobe Photoshop in 'Creative Cloud', It's in English and I want to change the language in Dutch. Please Help!!
I just started out with Photoshop on my mac. So every instruction I learned so far (not much) is in dutch. Can anyone provide me with some instructions!
Thank you so much
Hannah

There you go. How can I change the language of my Creative Cloud installation?
~ Arpit

HT201302 i want to transfer movies to my iphone from my computer please help

I want to sync my movies collection to iphone 4 from my computer i tried through itunes but didnt click anyone please help me

the only way you can transfer the movies is through itunes. what you did? that didnt work for you?

I cannot uninstall creative cloud from my computer! Please help immediately.

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