I cannot uninstall or install firefox

I was having trouble with flash player not working and decided to uninstall Firefox. ADD/REMOVE Programs cannot remove it. It says: "An error occurred when trying to remove Mozilla Firefox (3.6.16). It may have already been uninstalled."
I also cannot delete the Mozilla Firefox folder from Program Files.
Lastly, I cannot install a new copy of Firefox. The wizard crashes and says:"Your computer must be restarted to complete a previous uninstall of Firefox. Do you want to reboot now?" Rebooting does not fix the problem.

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

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Cannot uninstall or install iTunes and more...

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products, even though iTunes is installed on my computer. Anybody else have this problem?

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

A toolbar called Searchqu got installed in my web browsers.I uninstalled Mozilla Firefox without removing the toolbar and it stopped working saying that can't connect to the server.I uninstalled and installed Firefox but it isn't working.

A toolbar called Searchqu got installed in my web browsers.I uninstalled Mozilla Firefox without removing the toolbar and it stopped working saying that can’t connect to the server.I uninstalled and installed Firefox but it isn’t working.

See this thread for potential ways of removing Searchqu from your system: https://support.mozilla.com/en-US/questions/790833

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Cannot uninstall or install iTunes 9.1

Hi, I am trying to uninstall iTunes 9.1 since there was an error and I could not upgrade to 9.2 but it won't let me. I always get the following error:
" Error writing to file: C:\Config.Msi\4df069.rbf. Verify that you have access to that directory. "
I also cannot repair/reinstall iTunes. In fact I can no longer even open iTunes as it says it cannot find Apple Application Support (I deleted that when trying to uninstall iTunes).
Can someone please help me? Thanks!
Stephanie

I cannot uninstall or install the latest version of iTunes, and I cannot activate itTunes via the desktop shortcut. When I try, it says that the application is only available for installed products
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

How do i uninstall then install firefox again?

i want to uninstall then reinstall firefox again,the reason for this is i keep on getting firefox not responding and a script on this page may be busy messages.
No matter what i do i cannot stop these messages coming upIf i uninstall then reinstall it will it fix my problem?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 23: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Cant uninstall or install firefox

I got a virus in firefox browser, i cleaned it with spybot search and destroy, now i cant do anything with firefox, i cant uninstall it to reinstall it, it wont let me do anything, what can i do?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I cannot uninstall or install updated version of iTunes due to "missing .msi file".

I have been having an issue with updating my iTunes for the past month or so, and it turns out my mom is having the same issue. Both of our iPods and iPads immdiatly updated to iTunes 10.7, however both of our computers come up with the same error message saying the iTunes.msi file cant be located. I also cannot uninstall for the same reason. This just started happening about a month ago. I dont understand what happened. When I got to documents however I can see the iTunes setup file right there! Help! Now neither of us can sync.

For those having this same problem, someone else on here had a solution that worked really well if you have Windows. They directed me to a site ---> http://majorgeeks.com/download.php?det=4459
From there on the righthand side you'll see links indicated by reaccuring double arrows labeled Downloaded locations. Click one of them, proceed to download. Once completed go to Start> All Programs> Windows Install Clean Up.
Click it and find all iTunes files and remove them. After that restart your laptop or PC and then try and download iTunes 10.7 again. It worked out for me really well. (:

Cannot Uninstall or Install CC Desktop

I have been using CC Desktop for over a year now and now cannot access it.
I have read the forums and tried all of the options that have been suggested. Our IT guy has also looked and says it is not a problem with our firewall or filter.
- I cannot uninstall the current version from my computer
- I have ran the Cleaner Tool
- I have changed the OOBO file
When I click on the CC desktop this is the message I get:
I haven't been able to log in for over month now and am paying money for this.
I could really use some help here!

Hi dwprice71,
Kindly try :Sign in, activation, or connection errors | CS5.5 and later
I would also recommend to try it on a different network, to test if there is any issue with the network also, try the same on another machine on same network to test if the issue is with the machine.
Make sure that the below mentioned list is added as exception to your firewall and blacklist.
Address
Ports
ccmdls.adobe.com
443
ims-na1.adobelogin.com
80
443
ims-prod06.adobelogin.com
443
na1r.services.adobe.com
80
443
prod-rel-ffc-ccm.oobesaas.adobe.com
443
prod-relffc.oobesaas.adobe.com
443
lm.licenses.adobe.com
80
443
ccmdl.adobe.com
80
swupmf.adobe.com
80
swupdl.adobe.com
80
For more info on ports refer : Creative Cloud Help | About Creative Cloud Packager
Thanks,
Atul Saini

Windows Xp Cannot Uninstall or Install Adobe Air.

I installed a new application that when I booted it It displayed the "This application requires Adobe air wich cannot be found" error. I already have adobe air, so I tried installing the latest version of air (didn't work), then after that I tried unstalling air but got the "This application requires Adobe air wich cannot be found" error again. I even tried manually uninstalling it and then reinstalling it but to no avail.
If any body could help with my promblem it would be much apreciated.

Please share the exact error message which you are getting while running the application? My guess is an appropriate Adobe AIR version is required for running this application. You can use the documentation http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html and use the check the determine the version of Adobe AIR on your computer.

Cannot uninstall/re install Oracle 8.1.7

On a W2K Pro SP3, I started the installation of 8.1.7
I had a power outage, so I uninstalled and tried to re install Oracle.
After uninstallation, I noticed that a lot of files / registry entries persisted
During the following install, I get several messages like
Service xxx already exist
Windows error: cannot start service yyy
At the end, it tells me the install is successful.
The following services are indeed running:
OracleOraHome81TNSListener
OracleServiceOGENIUS
However, when I try to login with SQL Plus (system/manager), I get the following error:
ORA-12560: TNS : adapter or protocol error
What can I do to fully uninstall 8.1.7 and perform a brand new installation that works ?
Thanks a lot to everybody
AndrÃ©

I have seen this before.
Quick Fix:
The problem with files still named xxxxxO is caused by the install. Sometimes it
works to just copy the file in this case:
$cp lsnrctlO lsnrctl
There are probably other files that were not renamed by the install:
Finally, the listener can run! yipee.. :)
It failed to run because there're some file 'missing'.
I told u before, lsnrctl didn't exist in my box. Well, I found that not only lnsrctl.
There're three more files needed to be renamed. So, total in the list are
dbsnmp, lsnrctl, tnslsnr, and oratclsh.
All of them still have their odd xxxxO name (I should have known it from
the start).
Once I copied all the file to their 'proper' name, the listener can start
successfully. (Though i think the listener need only lsnrctl and tnslsnr,
i still renamed them all).
But I wonder, why does the installer not rename those files?
I found that those file were created normally during installation, until
i run setup_stubs.sh.
Is there any bug on setup_stubs.sh? Why you didn't experience it as I did?
However, the most important things is, the database running well :)

Cannot uninstall or install iTunes - help!

I had iTunes 8.0 installed on a computer. Tried uninstalling and it won't. I get the error message:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below".
I try the other "alternate path" but that doesn't work. I have tried uninstalling using Revo Uninstaller and CCLeaner and it doesn't uninstall. I have tried downloading iTunes 8.0 from apple.com and it won't even install it now. Another error message I get, when I try the alternate path is:
"The path C:Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 8.0.1.11\iTunes.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package iTunes.msi in a folder from which you can install the product iTunes".
Help!

What you need to do is to uninstall it using the Microsoft Uninstall Cleanup Utility.
http://support.microsoft.com/kb/290301
Using this program usually eliminates all issues and error messages with the uninstalling of the iTunes program. Make sure you uninstall the following programs:
1) Apple Mobile Device Support
2) Apple Software Updates
3) Quicktime
4) iTunes
Once all those are removed using the Microsoft Uninstall Cleanup Utility then you can go back to www.itunes.com and download/install the setup file again.

Cannot uninstall or install itunes!

I logged onto itunes last night and it asked if I wanted to upgrade to the newest version. So I clicked "OK" and my computer froze up during the installation of the update. I had to do a hard boot and when I tried to install the update again it gave me an error message saying "Cannot run itunes some files required are missing. please re-install itunes" (or something like that), so I did an uninstall and halfway through the uninstall the same message popped up and wouldn't complete the uninstall! I went into C-drive and manually removed all folders and files related to Quicktime and itunes. I rebooted the PC and tried to install the new version of itunes again. It installed Quicktime, but the same error message popped up when it tried to install itunes.
What should I do now?
Thank you.
God Bless
jbfan
Email address removed by Host to protect your privacy

I've just wasted 5 hours on this problem...one you all helped me solve. The delete programs did not do the trick, nor did the Windows utility. I basically manually deleted all of the Quicktime files - emptied the trash and rebooted, as suggested.
Thanks for your input, but jeez, why can't Apple provide this support? Oh yeah, they created the problem and you Windows geniuses solved it - for free.
Thanks again. Will I ever "upgrade" Itunes again?

Cannot uninstall current installed version of adobe.

I am attempting to uninstall Adobe 9.4.5 as it is no longer opening my pdf files, and reinstall, but I am recieving this error message when I try to remove the program,,,,,
This patch package cannot be opened. Verify the pacakge exists and that you can access it or contact the application vendo to verify that this is a valid window installed patch package.
It has been working fine up until a few days ago, and I keep getting a notice to update but its giving me the same message about the patch package.
Can anyone help me get this uninstalled and reinstalled as it is a pertinant to my work program.

You may want to try the following.
Remove all traces of Reader (not only the program) from your system using the Windows Installer Cleanup Utility. This is no longer supported by Microsoft because it can produce problems with Win 7, but you can still download it from from places like
http://majorgeeks.com/download.php?det=4459
Then, download the Reader installer from
http://get.adobe.com/reader/enterprise/
and perform a clean install.

When I click on the drop down options they are flicking quickly & I can't select one. I've uninstalled & re-installed Firefox. Any ideas?

It happens whenever I'm on the internet - banking etc. Usually the options - like how I want my name written - come up when I click in a box, and I can select the one I want. Now however when I click on the box the options flicker past quickly & no matter how fast I move my mouse I can't select anything! Very frustrating, so I hope someone can help me.

Try to update to Firefox 12. Does the issue still happen there? (Firefox 3.6 is no longer supported or secure).
Try to start Firefox in [[Safe mode|Safe mode]]. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.
A few other basic trouble shooting things you can try is this:
Run all Windows Updates, install all needed service packs, etc.
Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. [https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers].
Update all your plugins (Flash, Java, etc.): [http://www.mozilla.org/plugincheck/ http://www.mozilla.org/plugincheck/].
Download and Install MalwareBytes Anti-Malware, run a full Scan. [http://www.malwarebytes.org/ http://www.malwarebytes.org/]. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.

I cannot uninstall or install firefox

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