I cannot unlock my screen
My touch screen is not responding. I cannot unlock the phone.
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
Similar Messages
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I cannot unlock my screen rotation. I double clicked on the home button but no amount of swiping left to right brings up a media control screen . Help!!!
Make sure that Control Center is enabled. Settings>Control Center. Then, swipe up from the bottom of the screen to access various settings, including Rotation lock.
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I cannot unlock the screen rotation of my iPhone 5. I double click on bottom button, recently used icons appear. It slides to the right, but sliding to left doesn't show the rotation icon.
You swipe up from the very bottom of your home screen to access the control center - if your on IOS 7
The way your trying was the old way. -
How do I unlock the screen on my mini Ipad which is stuck on landscape? I have a green tick in 'lock rotation which I cannot remove. it asys 'use slide switch to ......., but where is the slide switch?
What version of iOS do you have on your iPad (Settings > General > About > Version) ? Depending upon the version that you have you may have a Settings > General > Use Side Switch To setting on your iPad :
In the above image the switch on the side of the iPad above the volume control will rotation lock - so putting that side switch 'on' on the side of your iPad will give you an image of 'rotation lock' in the middle of your iPad's screen for a second or so :
and you should get a lock symbol at the top of the screen next to the battery indicator, and putting the switch 'off' will give an unlocked image in the middle of the screen :
and the lock symbol will disappear from the top of the screen.
If you have the 'mute' option ticked on the above image then you will get a bell icon with/without a line through indicating whether you've muted/unmuted notifications.
As there is only one side switch and 2 things that it could control, the function that the switch isn't controlling (i.e. the unticked option in my first image on this reply) will be controlled (if your iPad is on iOS 5 or 6) via the left-hand end of the iPad's taskbar (double-click the home button to open the taskbar and the slide that taksbar to the right), or (if your iPad is on iOS 7) via Control Centre (swipe up from the bottom of the screen to open it) -
The touch screen is not working on my iPhone 5c. I cannot unlock the screen
The touch screen on my iPhone 5c is not working I cannot even unlock my phone
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
Cannot slide to open. Get oral message, "screen locked". How do i unlock screen? I restored last backup, still unable to open home screen. Continue to get message screen locked. How do I unlock screen?
You mean you have a passcode you've forgotten? iOS: Forgotten passcode or device disabled after entering wrong ...
If you mean the screen doesn't respond to touch, then try this:
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
HT4085 I cannot unlock my screen to get onto the internet which i need to unlock my screen
i HAVE RECENTLY BOUGHT A NEW IPAD 2, FOR MY MOTHER WHICH HAS NOT BEEN CONNECTED TO THE INTERNET FOR TWO WEEKS, THE PAD NOW READS I MUST SINC WITH iCLOUD, I CANNOT GET THE NOTICE OFF THE SCREEN AND I CANNOT GET ONTO THE INTERNET TO GET IT SINCED WITHOUT MOVING THE NOTICE. ANYONE SHED ANY LIGHT PLEASE???
Try this and see if it gets rid of the message for you.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
If anyone can help me unlock the orientation of my screen..... the padlock icon is displayed in top right of screen but I do not know how to turn if off to change the orientation.
thanks.Double-click the Home button and swipe the Task Bar at the bottom to the right. Make sure the Rotation Lock on the far left is not enabled.
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My old iPod touch screen is broken and i cannot unlock the screen but to sync the iPod must be unlocked, see the problem? How do i fix this?
You have no choice but to take it in for repair. It will not repair itself.
Pete -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
My colleague recently synched his phone and now has a full keyboard on the lock screen. My lock screen keypad is set up like phone keys (alphanumeric). He's wondering why his is different, and he also now cannot unlock it. Anyone have this happen? He came to me yesterday and I noticed that his iPhone 4 still had old software (version in the 4's), so I advised him that he needed to synch it up to get the iOS 5.1.1 version. He synched and now can't get back in. He was entering his passcode on the lock screen (which wasn't taking) and I noted to him that his screen didn't look like mine. Anyone know how to fix this issue, or does he have to do a full restore?
He has set up a complex password instead of a simple passcode for his phone. If he doesn't know what it is, he'll have to restore. There is no way around a forgotten passcode.
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I have a cracked iPhone 4. It still works, but the body is cracked and I cannot see the screen. I want to get my pictures off before I sell it. I have a Microsoft Surface RT and cannot download iTunes, and I cannot unlock my phone because I cannot see the screen. Any suggestions?
The solution would have been to back up your photos to your computer before the screen broke.
It's too late now. But you'll know for next time. -
My phone was run over. It still works enough to see some of the screen but not the number pad. I cannot unlock the phone because I activated find my iphone. How can I unlock the phone so I can save my photos? Is there a way to unlock it from find my iphone. It was not backed up in iCloud. When I plug it into my computer, the computer tells me that I have to unlock it first. Help?
No I haven't synced my iPhone with the computer I'm currently using. The computer that I normally sync my iPhone with is being repaired.
I read a nearly identical question to mine (in which you answered) and I found my the answer. Thanks!
Now I have a few more questions: If I mail my broken iPhone to Asurion, will I be able to get my data off of my iPhone once Asurion has it? And what will happen to my old iPhone and the data on it if I activate my replacement iPhone? Will my broken iPhone just become de-activated and will the data be erased or lost or something? Could I still sync it (with the computer ir originally synced with) and back up the data?
Thanks. -
I Dropped My Ipod Gen 4 on a Granite Floor and it Spider webbed. Now all I can do is Play songs and change songs from the lock screen. I cannot unlock the Ipod or do anything else. Is there any way for me to get it fixed Cheap???
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
I cannot use my ipad2 because the touch screen doesn't work at all. First I cannot unlock it or do anything in the screen!!!! Why?
Have you tried a reset To see if that fixes it ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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