I cannot update Firefox, the file is damaged it tells to me, or was not correctly sent

There is a recommended updating of Firefox but I dont have the access to install it in my computer. Contact system adminstrator?
I dont have any!! Or it tells me the file is damaged, not correctly sent. What to do?

Download latest Firefox version from one of these links:
* http://www.mozilla.com/en-US/firefox/new/
* http://www.mozilla.com/en-US/firefox/all.html
Installing Firefox on Mac
* https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac
Check and tell if its working.

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TS3212 I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

I continue to try to install iTunes; when I attempt to open the newly installed iTunes, I receive errors that it was not correctly installed. I have followed the direction on this website, but I face the same error. Please help.

latest message indicates I need Apple Application Update
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I recently updated to the latest version of Yosemite. My iPhoto icon was not active. I updated to the latest iPhoto and now I can't find my photos or use iPhoto. What is up?

I need help with updating and using iPhoto. I have lost all my pictures and can't open iPhoto.

You need to give a full description of your problem. What version do you have? What happens when you try to open iPhoto? What help do you need updating? Remember we can't see your machine.

Cannot "print" a window as pdf then read it in Adobe Reader; Adobe says the file is damaged and cannot be opened.

Running Firefox 4.0 on an Intel Mac OS 10.5.8. Same problem with Firefox 3.6.16. You can save a Firefox window as a pdf file by using the File dropdown menu and selecting Print. Under Print, you can select PDF, then Save as PDF or Save as Adobe PDF. Firefox will save the file. If you try to open the file you get an error message that the file is damaged and cannot be opened. I did not have this problem in Safari; I followed the same procedures and the pdf file opened fine in Adobe Reader. Why is Reader rejecting the pdf file produced by Firefox when it did not reject the pdf file produce by Safari?

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

I cannot update Firefox, my computer is claiming that I need admin permission (everything else updates fine) I am the admin for this computer and I have the password. Any ideas?

I cannot update Firefox, I've tried disabling firewalls etc. My computer claims that I need admin permission to update Firefox although I am the owner and administrator of this computer. There are updates available and know the admin password for this computer. It started when I installed the Noscript tool (which I have tried disabling with the same results)
== This happened ==
A few times a week
== I installed the Noscript tool

1. Download either the zipped form (or the portable form) of the latest version of FireFox.
2. Unzip (or execute the portable version) into a scratch directory. (If using the portable version, find the scratch subdirectory with the same contents as the firefox directory in the "program files" - probably called "firefox". You may have to look for it - it's buried)
3. Erase the contents of the firefox subdirectory in the Program Files directory,
4. and copy into "Program Files/firefox" directory the unzipped files (or the files in the portable subdirectory labelled "firefox" - the one that has the set of files and directories just like the ones you erased.).
It worked for me.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

I am unable to open a project that I have worked on and saved. I get an error message that the file is damaged and cannot be opened.

Leslie Tanaka
Travel and detours have kept me from following up sooner. If the problem that you wrote about still persists.....
Let us go back over that Adobe document regarding troubleshooting damaged projects.
3. Delete the Application Preferences
Where you able to follow that path and delete the Adobe Premiere Elements Prefs file at the end of the path? And, after you did, did the saved/closed programs still refuse to open? If you could not carry out this procedure, what were the limiting factors that kept you from do
7. Test to see if individual media files are causing the problem.
That is an important one. How far did you get into following the instructions given in the document? If you could not complete the test, what was the major block that prevented you from doing so?
I want to make sure that we have gone through everything in that document and ruled all factors there in or out. If it was a matter of you not understanding the instructions, I am hoping that the above will channel you questions to me so that I can clarify anything that you did not understand in the Adobe document instructions.
I do not recall if I asked previously. Even if you cannot open all your saved/closed projects, can you still open a new project and save/close it? Maybe even reopen it?
Please review and consider.
Thank you.
ATR

Error message:The iPod cannot be updated. The file or directory corrupted..

HELP!! error message: "The iPod cannot be updated. The file or directory is corrupted and unreadable."
What do i do?!?! it wont let me update or ANYTHING, it wont even let me delete anything off of it. Its a 5th generation 30 gig about 1 1/2 years old. HELP?!?!
5th generation 30 gig Windows XP

Hi swiss22!
Have you tried restoring your iPod? For instructions and info on how to restore an iPod, see this:
Restoring iPod to factory settings
If a restore doesn't help, then take a look at this post by Da Gopha:
Da Gopha: Info on iTunes "corrupt" error messages
-Kylene

Ipod cannot update. The required file cannot be found?? Any help please.

Hi,
I like many others have major problems with my Ipod, we downloaded the Itunes 6 , removed it, went back to 4.9, connected the Ipod, everything got erased. ( but it was still on the computer thank goodness, anyway now I can't put anything back on to my Ipod, it say "Ipod cannot update. The required file cannot be found"
I have Windows Xp Pro 2, what can I do, please lead me in the right direction.
Thanks

OK - Looks like your iTunes is working and has the songs you expect in it. No need to uninstall iTunes.
Are the Playlists on the iPod only, or are they in iTunes only, or are they on both? Are they populated with the songs you expect?
You can save the Playlists by 'Exporting' them individually to a PC file. Within iTunes, select (highlight) a playlist, go to File==>Export Song List and save the file to a 'Playlists' folder that you create. Save the playlists as a .txt and an .xml file (do both for each playlist: data redundancy is good).
Do you have the original photos that are on the iPod? We will have to Restore the iPod and all data on it will be erased. As you have all the necessary music on iTunes, all we would be concerned about are the photos. Or anything else you haven’t mentioned.
As long as you are satisfied with the state of your iTunes (all music and playlists present and accounted for), then you can comfortably Restore the iPod and place it all back on the unit. Restoring an iPod will not impact your iTunes. It just clears off the iPod's HD and replaces the operating system with a fresh copy. This should correct your inability to download any additional music to the iPod.
Before you proceed with the Restore below, make sure that you have copies of all the data on the iPod so you do not lose anything.
First, make sure that the iPod is fully charged.
Make sure that you have the latest iPod Updater software (if you already do, skip to *)
You also need to install the new Updater software (if applicable) by double-clicking on the file that downloads.
After you install the Updater to your PC, reboot your computer.
After rebooting, run the Updater.
* Go to: Start ==> Programs ==> iPod.
It should initialize then ask you to connect an iPod.
Connect the iPod when asked (not before) and you should have two options available: Update or Restore.
-- Choose the Restore option and it will update your iPod's firmware to the latest version and format your iPod's hard drive.
After the Restore complete, re-register the iPod with iTunes, choose your syncing preference and place the music back on the iPod. Do whatever it is you do with the photos (I just have a mini, so no experience with photos), and you should be good to go.
Post back if you have any questions. Especially if you are unsure of anything before you perform any additional processes.

PDF error message "The file is damaged and cannot be repaired"

Across several versions (upgrades) of Mozilla and from
several sites I have a problem when viewing pages (ie.
from MoinMoin wikis but also other CMS systems) with
embedded PDF documents.
I get an error dialog saying "The file is damaged and cannot be repaired" and a reference to a local cached copy of a
".tmp" file. If I right click on the link and "Save Link"
as a local file then the PDF views correctly (and it renders
correctly within the HTML page with other browsers such
as IE).
The page below (bizarrely) works for me, but similar
documents fail on password protected sites.
Any comments much appreciated. Thanks!
/Gareth Lee

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
* Tools > Options > Privacy > Cookies: "Show Cookies"

"The file is damaged or is a format that cannot be included in the Organizer"

I have been "repairing" or "restoring" an old photo using PSE 3.0. I scanned the photo to get it into my computer. I began by making 2 copies of the image in case I goofed and needed to start anew. I began "cleaning and cloning" [my terminology, not Adobe's] on a part time schedule. At the end of each sitting, I would close PSE and save the work back to the original file in "My Pictures". [I expect to get chided on this, so fire away.] After I had moved the image into and out of PSE a few times, I was presented with the phrase: "The file is damaged or is a format that cannot be included in the organizer." PSE will not re-open the image now. The Properties show the file to be "Adobe Photoshop Elements Image" and the file name ends with .PSD . I cannot remember precisely what steps I took to close PSE and save the results the last time I worked on the image. I have "restored" or "repaired" about a dozen other old images thus far with satisfactory results [ I may look back and marvel at the naivete of that statement later] and this never happened before. Is this image forever barred from being imported back to PSE for further work? Should I begin the project from scratch with one of the spare copies? I have been using "Adobe PSE 3.0 Classroom in a Book", and "The Missing Manual" [Barbara Brundage] as my guides. Do I need to use the Photo Organizer exclusively to store my "works in progress"? I am using Windows XP Home.

Larry,
>save the work back to the original file
As long as you have a backup (as you do) and are not repeatedly saving as jpg which will progressively degrade the file there is nothing wrong with this procedure. (You should save as psd or tif.)
I don't know what happened to corrupt the file but you may be able to save your work. Download the free Irfanview from here:
http://www.irfanview.com/
Try to open the corrupted psd. If successful save it to another name as psd and again as tif. Then see if either or both can be opened in PE3.
>Do I need to use the Photo Organizer exclusively to store my "works in progress"?
No. I never include some projects in Organizer unless I want to be able to find them easily later based on multiple criteria.
Let us know how you make out.
Bob

PE9 "The file is damaged or is a format that cannot be included in the Organizer"

I am trying to rebuild my Photoshop Elements 9 Organizer content after a previous computer was physically damaged beyond repair.
I reinstalled PE9 and told it to import the image files from my HDD. It imported a large number but also rejected a large number with the message "The file is damaged or is a format that cannot be included in the Organizer".
These are files which were happily resident and accessible in the previous PE9 installation on the now-dead computer and there is nothing special about them. They are almost all .JPG format (this is not a RAW or CR2 problem) and those that I have accessed by other means (e.g. with Irfanview) are not damaged.
Can someone tell me why PS9 is not able to import these files ?
Thank you.

Hi pacman110,
I was getting the same error message when importing a folder with only jpg images to PSE 9 Organizer (trial version).
Since I read a couple of threads where corrupted EXIF data was a possible reason for import failures, I changed the EXIF data - in the Windows Explorer's file properties dialog (Win 7) - to some value, applied it and changed it back again. After that the import worked fine for that file.
Later I figured out, that all images causing the error were previously tagged in Picasa 3 and later untagged - so these images actually had no tags at import. Tagging the image(s) again (in Picasa) also seemed to solve the issue.
In my case it unfortunately didn't solve the problem, because I wanted to get rid of the Picasa Tag (IPTC keyword). Therefore I removed it using the file properties dialog.
Picasa still shows the image as tagged though. Removing the - on the file non-existing - tag in Picasa results in the same issue as above. At this point the only workaround is to remove the tag in Picasa, close Picasa and set and remove some tag with Windows Explorer, which is pretty annoying regarding the amount of files.
Conclusion: removing a tag with Picasa seems to make jpg images unimportable to PSE 9 Organizer.
Workaround: Add the tag again or remove with Windows Explorer or remove tag with Picasa, close Picasa and then tag/untag the image(s) with Windows Explorer.
Maybe this helps.

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I cannot download Mavericks. Every time the file download stops a message appears that says the file is damaged and cannot be used to install Mavericks. I delete the file, download again and the same message appears. What can I do?

I only have one video project that I ever published to iDisk. It didn't have any music or photo files attatched to it, just a few clips stitched together. I can play these clips right now in the Event Library (so I know the source files are on my computer), but strangely, under the Project Library, the project is not there. I'm almost certain that I didn't store the project on iDisk; I just completed the video and published it to iDisk (as a .mov file I think) for family to see. I've tried to figure out how to get iDisk to stop looking for this project to no avail.
I don't know if others have experienced this, but if I click on any project and on the menu bar select Share --> Remove From --> Media Browser... it lists iPod, iPhone, iPad, tv, Computer and MobileMe. Why would MobileMe be an option here? This is the case for any video project I select. Didn't iLife '11 and/or OSX 10.8 remove all mention of MobileMe? I wonder if this is part of the problem too.
Edit: I just removed every project I have from the Media Browser. Still no luck.

"This ipod cannot be updated. The files are corrupted and unreadable"

This message now appears when I connect my ipod to itunes....
"This ipod cannot be updated. The files are corrupted and unreadable"
The ipod still works and charges, but it will no longer let me add new files to it. The contents of my ipod are still displayed as usual on itunes, so it obviously is reading it to some degree. It advises me to run a chkdsk utility, but I have no idea how to do this.
Has anyone encountered a similar problem? Does anyone know how I can fix this problem?
Many thanks

If your iPod is corrupt then you have no choice but to restore it.
Before you do that, you may have some success getting the music off it and onto your hard drive again.
Check out the instructions/suggestions here.
Music from iPod to computer.

When I attempt to open a PDF file I saved from a website, I get the message "There was an error opening this document. The file is damaged and could not be repaired." Is there any way to correct this problem?

When I attempt to open a PDF file I saved from a website using Safari, I get the message "There was an error opening this document. The file is damaged and could not be repaired." When I save the same PDF file using FireFox it opens up immediately. Is there any way to correct this problem with Safari?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

The file is damaged and it can not be repaired (PDF Printing in Z-program)

I am opening this thread on behalf of my colleague Merja regarding a problem while trying to print using the Integrated ITS 6.40.
The problem happens when using webgui directly. Support Package level is 21 and kernel 640 patch 196. Note 771683 regarding printer with access
method 'F' and device type 'PDF1' is already in place. 'Output immediately' opens the preview. Error still exists when using "print preview" button.
The issue occurs when trying to review the Employment Contract within the portal UI. The actual print is finished correctly but the "Print Review" function returns HTTP 500 error, "The file is damaged and it can not be repaired".
When we perform the same activity in system R/3 within the transaction SE38, with our Z-program everything works correctly and no problems occur.
Could you please help solving this issue?
Thanks and regards,
Merja

Not sure if the flollowing will be of use, but worth a try?…
Try changing the .ai to .eps or .pdf to see if anything happens to see if it makes a difference to importing or exporting as a pdf?
If you have Indesign, try importing the file into Indesign then saving that file as a pdf or/and export as a Indesign eps file.
Sorry I cannot be of any more assistance.
Good luck!

I cannot update Firefox, the file is damaged it tells to me, or was not correctly sent

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