I cannot update Illustrator - AIFM.DLL missing
I have been invited by Creative Cloud to update Illustrator CC(2014). But the update fails - Download error. Press retry to try again or contact customer support.(49)
When I try to start a previous version it will not start because aifm.dll is missing from my computer.
What should I do?
Windows 7 professional, service pack 1
Intel [email protected]
32GB memory
64 bit operating system
Creative Cloud Student and Teacher Edition
I have been invited by Creative Cloud to update Illustrator CC(2014). But the update fails - Download error. Press retry to try again or contact customer support.(49)
When I try to start a previous version from the Start menu it will not start because aifm.dll is missing from my computer.
I then found the program in Windows Explorer and started it by clicking on the Illustrator.exe file. I then clicked on Help / Updates and got the latest version.!!!
So I think the problem is with the Creative Cloud updater.
Merry Christmas and thank you for help.
Similar Messages
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I Cannot Update Illustrator.
I Downloaded Illustrator CS6 as a trial. I started my creative cloud subscription after the trial had already expired and now for some reason I cannot update Illustrator. I need the latest update so i can get the new "package" feaute but the update option in the Help menu is greyed out. I tried using the application manager and I could not find out how to update it. I also downloaded the lastest update from the adobe website and when I tried to install it, I would get an error message saying that it cannot be updated. Any ideas why it is not working?
Mac OS
/Users/<username>/Library/Application Support/Adobe/AAMUpdater/1.0/
Windows 7 and Higher
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater\1.0\
Windows XP
C:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\AAMUpdater\1.0\
Navigate to the above location based on Operating system and move the file "AdobeUpdaterPrefs.dat" to the desktop and then open Illustrator and check. -
i still can't get into I TUNES, MSVCR80.dll missing. i can't unintall all the components says i'm not authorized. i keep reinstalling same error 7 windows error 126 MSVCR80.dll not found, reinstall MAY fix the problem. tried suggestion from community but the site wanted 29.95 to "fix". anybody found the answer yet? this is serious wrong i have all my downloads there.
turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
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Update fails msvcr80.dll missing
The latest iTunes update failed to install. The mobile device service does not respond. Error says MSVCR80.dll is missing. When I replace that dll in the System32 directory I get an error that the C library is being improperly accessed. Dead in the water. Uninstalled and reinstalled multiple times with same error. So no iTunes on Windows 7 at this point. Bye Apple...
Hey redfinrising,
When you uninstalled and reinstalled, did you use this article?
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you haven't already done these steps, this section contains information that might help your situation:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article helped at all.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Update failed msvcr80.dll missing
I tunes tried to update and failed.
Every since I get a missing msvcr80.dll message.
I have tried manually downloading and completely removeing I tunes and replacing.
Same message and failureYes, everything is saved. The order in which things are removed may make a slight difference. (It did for me with an error on reboot until I'd reinstalled.) Try the following proceedure:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Cannot update Flash due to missing plugin "application/getplusplusadobe16291"
I have the current version of Firefox and am trying to update Flash Player. The top of the Adobe download page shows missing plugins required to view all the content. When I try to install the missing plugins, they are listed as unknown with the above text. When I try to manually install and open gp.xpi it says it already exists and I say to replace and try to open the download and Adobe Reader says it cannot open because it is unsupported or has been damaged.
That plugin is not needed, you can install Flash by using the manual installers, for details see http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
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I keep getting this error when I try to update (Adobe Illustrator CC Update (version 17.1.0) There was an error installing this update. Please quit and try again later. Error Code: U44M1I210). I have tried reinstalling cloud, reinstalling illustrator, restarting, and deleting aamupdater 1.0. I do not know what else to try anymore for this to work.
I was getting the same error code with PP and AE. As of 5 minutes ago, the problem is fixed. I wrote up my approach in the comments here:
http://forums.adobe.com/message/6255678 -
Cannot update Illustrator CS6 Mac to version 16.0.1
I have Illustrator 16.0.0 retail on my Mac running Mountain Lion, and has downloaded he Updater to version 16.0,1
I have Illustrator 16.0.0, version 682 on my system.
When running the Updater, it end up with Installation fail, this update is not applicable for you.
I have tried to uninstall and reinstall Illustrator but the update problem persist.
All other updates went fine. and Adobe Application Manager stated that all my software is up to date, no update
I have just updated Prelude To version 1.0.2 without any problem thru AAM
Help please.Here's the final entry in the Illustrator installer log:
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
OSX version: 10.8.1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 20 milliseconds (0.02 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1
Updating media info for: {449931D3-C2C4-4817-919E-9774ECE85BFF}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1/payloads/A dobeIllustrator16-mul-180812133154/AdobeIllustrator16-mul-180812133154.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x86 ---------------
[ 0] Tue Aug 28 18:34:47 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 can be applied to product {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is: false
Action string for {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
BEGIN InstallOperationsQueue Unordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
::START TIMER:: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}]
[ 1] Tue Aug 28 18:34:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
[ 1] Tue Aug 28 18:34:49 2012 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
Attempting to patch file: "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
[ 1] Tue Aug 28 18:34:49 2012 ERROR
DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
DW063: Command ARKPatchCommand failed.(Seq 3)
[ 1] Tue Aug 28 18:34:49 2012 INFO
Completing installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
[ 0] Tue Aug 28 18:34:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}] took 1516 milliseconds (1.516 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
No operation. We're done:
[ 0] Tue Aug 28 18:34:51 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 0] Tue Aug 28 18:34:51 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
[ 0] Tue Aug 28 18:34:51 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 11646 milliseconds (11.646 seconds) DTR = 4.12159 KBPS (0.00402499 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 -----------
ERROR: DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 0] Tue Aug 28 18:34:52 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF019, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Attempting to install the latest update, received = this program cannot start "MSVCR80.dll Missing". What should I do?
Click here and follow the instructions.
(98820) -
I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
after getting the latest update I recieve an error about MSVCR80.dll Missing, has anyone found the solution as uninstalling and then installing doesnt seem to work
Doublechecking. Have you tried the following user tip?
Troubleshooting issues with iTunes for Windows updates -
Tried to download an update last week. Failed message. Now get messageMSVCR80.dll missing. Advised to download new Itunes programme. Would this delete all my existing library and wish list? Any ideas
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
after updating to adobe reader 11.0.3 my registry was corrupted with a gapi32.dll missing error. It was not missing and was conflicting with outlook as this dll file is a common file. The only way I could fix the problem was to do a system restore back to when I had the 11.0.2 version and everything will work with that. You have a problem with version 11.0.3 installation. The same thing happened on 3 computers so I know it is this new version of adobe reader which is the problem.
It would be great, if you could provide us with the following details:
1. The OS you are working on.
2. The version of MS Office installed on your machine.
3. A screenshot of the error message along with the scenario in which the same is displayed.
4. How exactly did you go about updating Reader 11.0.02 to 11.0.03. Was it via the updater mechanism or by downloading the patch from the Adobe site.
Also, it would be great if you could let us know if there was any other Windows or Antivirus related updates applied on your machine in the same timeframe as the Reader update. -
I cannot update my Creative Suite 5 programs. Getting these error messages...
Adobe Illustrator CS5 15.0.2 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Pixel Bender Toolkit 2.5 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207
Adobe Extension Manager CS5 5.0 Update
There was an error downloading this update. Please quit and try again later. Error Code: U43M1D207@them,
I'm just a user like you who volunteers my time here. Your technical question requires the response from a support engineer.
I do sincerely think you'll get a better response by asking in the Downloading, Installing, Setup forum which I referenced in post #3. They have support engineers who monitor that forum for these kind of issues. This forum can only deal with general issues. Sorry.
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