I cannot update iPad to newer s/w iOS 8.0.2

I am trying to help my parents with an iPad that is probably a couple of years old. I was trying to update to a newer s/w push to 8.0.2 and it says it needs 1.8 GB to upload. I tried to update an app that needed 915 MB and both of them would not upload. They both said I needed more storage space. I deleted all apps that I could and the device says I have 1.9 GB available and 11.4 GB used.
My parents received this iPad after purchasing a cadillac vehicle but it does not seem they can do a lot with currently. Do I need to reset this iPad? I attempted to back up stuff to the iCloud but I cannot seem to check to make sure the back up worked. I pushed the Back up now tab and it says it took but I thought I could sign into the cloud to actually check but I cannot find the actual sign in screen to check.
Thanks for the help.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

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I cannot update iPad to newer s/w iOS 8.0.2

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