I cannot update my apps due to an incorrect email address...my iTunes info is correct but why isn't it asking for that?

I am trying to update my apps and add ones that I have already downloaded to Itunes onto my new iphone 5s, however, every time I try to update them a different email pops up and asks for a password...I have no way of changing this email...MY current apple id is correct on the phone, as well as when I log into itunes. I have tried several ways to try and change this via itunes on the computer and no luck...any suggestions? I am not given any other options when this screen pops up on my phone...the unknown email address is already in the box and it's asking for a password...please help!

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

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(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

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thanks, Nosuh

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since i updated my iphone to ios7, i can no longer download applications and also cannot update my apps. what happened? there is an alert popping and it tells that i should switch to Philippine store.

Hi, sallymaesmag.
Thank you for visiting Apple Support Communities.
If you are in the Philippines, check to see if the country is changed in the iTunes Store settings on the iOS device. These steps will show you how to change the preference.
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. TapSettings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Once you make the change attempt to download applications again.
Jason H.

I cannot update my apps due to an incorrect email address...my iTunes info is correct but why isn't it asking for that?

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