I cannot update my bill information

i want redeem money to my itunes account, but i can use in-app puchase. the itunes require me to update my bill address, but when i write my new bill address, the system says that my bill adress is not right.

WeNeedToTalk , there seems to be some network error. But not a problem, you can reach us at 1800 443 8158 and we would go ahead and update the details manually. We are open from Monday to Friday.
Regards
Saurav Das

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Why i cannot update my billing information on itunes

why i cannot update my billing information on itunes

How exactly would anyone in these user to user support forums to know with such limited information?

Cannot Update My Billing Information- URGENT HELP NEEDED

My credit card expired and when i try to update my billing information the "save" button doesn't work. I tried it on Chrome, Firefox, Explorer...on a PC and a Mac.. clear cookies and history several times and nothing. I tried it for several days now. I Just dont got any message on the page. That "save" button doesent do any action.
If i go to the "Profile" tab and return to "Plan Information" tab then this message appers:
"We're sorry, something seems to be wrong on our end. Please try again later."
This new adobe site is horrible... so buggy!
Tried the online chat help and the guy could't do anything and sugested to do it by phone and the Adobe Portugal Custumer help number listed on the adobe DOSENT WORK!!!!!!
I have 2 creative cloud packs about to expired in the next days and my company cannot produce whithout creative cloud products
I NEED THIS FIXED ADOBE, ASAP!

The number that appers on the Portuguese page is: 800-833-6687 ... it dosent work!!!!!!
What is this, an American number, British??? What????
Adobe site sucks whith lack of information and bad services.
I want to pay for my creative cloud packs and i can't for several days now.
Online chat is useless!
The page still not working today keeps showing the message "We're sorry, something seems to be wrong on our end. Please try again later." on the payment info tab. I have 2 days until i'm unable to get my packs to work.
I NEED THIS FIXED ADOBE!

I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?

iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
 Cheers, Tom

Error When Attempting to Update My Billing Information

Hello,
I need to update my billing information, but have not been able to gain access to the Adobe Store to do-so. I have been trying since late last week, but am met with this error everytime:
Error
There was a problem in the store. If you wish to complete your purchase immediately, please call (800) 585-0774 (U.S./Canada).
I have put off calling in hopes this error gets remedied, but am beginning to lose hope. When I live currently provides me with very little in the way of phone reception; as a matter of fact, I rarely have reception any place I go nearby. That is the reason I've yet to call and, quite frankly, don't want to have to.
Please advise.
Thanks for your time.

Dear Ken,
I got same error. I even tried your recommandation.
I am using a MAC with OS X 10.8.3, Safari and Chrome browsers. I am from Romania.
Let me tell you what I tried so far:
1. Using Safari or Chrome I tried several times to reactivate my subscription by editing billing informations and using same debit card details.
2. I tried from adobe.com and from creative.adobe.com. On the second one an error said: There is an error on our end. Please try again later. I tried several times without succes.
3. I spoke with an agent of yours. No solutions found. They all sent me two phone numbers to some resellers from my country that instead of helping me in any way they tried to sell me a new subscription. That is not OK.
Therefore in the last three days I tried and tried but the same error appears over and over again:
Error
There was a problem in the store. If you wish to complete your purchase immediately, please call 800 0280148.
I do not even know where to call. I tried calling as a US number. It says it is not in service.
Here is what appears on my account when trying to reactivate it and renew the billing details from creative.adobe.com:
And after I tried:
Now the money are on my bank account. I am stuck and cannot work for the last three days. And yet I have no solution to renew it or to renew the billing informations.
I would really appreciate if you could help me.
Kind regards,
Andrea

Dear Customer, It hase come to our attention that your account billing Information records are out of date. That requires you to update your Billing Information. Failure to update your records will result in account termination records... Click on

Dear Customer,
It hase come to our attention that your account billing Information records are out of date. That requires you to update your Billing Information. Failure to update your records will result in account termination records...
Click on the reference link below and enter your login Information on the following page to confirm your Billing Information records..
Verify Now >
Wondering why you got this email?
It's sent when someone adds or changes a contact email address for an Apple ID account. If you didn't do this, don't worry. Your email address cannot be used as a contact address for an Apple ID without your verification.
For more information, see our frequently asked questions.
Thanks,
Apple Customer Support
TM and copyright Â© 2014 Apple Inc. Apple Sales International, Hollyhill Industrial Estate, Cork, Ireland. Company Registration number: 15719. VAT number: IE6554690W.
All Rights Reserved / Keep Informed / Privacy Policy / My Apple ID
Anyone else get this today?
And yep i know this message doesn't go here however the ability to post in general postings to most viewers is lost to me in the ridicules way apple setup there support

It's phishing. Forward it to [email protected] and then delete it.
(118880)

I cannot update the song information on my iPod in iTunes.

I got an iPod Touch 4g about a year ago. Last month the iPod all the sudden stopped working. I took it into the store twice and the second time they simply replaced it with a new one. Since then I have been having two problems:
1) The operating system has been running extremely slowly. I brought it into the store today and they suggested reinstall the OS and that this should fix the issue with it. I can't really ***** that problem right now.
2) I for some reason cannot update the song information on the iPod directly in iTunes. If I change the name of the song or the album or genre in Itunes that is actually on the iPod, it'll show up as changed in Itunes but on the iPod itself it hasn't changed. On my old one, whenever a change was made it would often say, "One moment while library updates." It doesn't do this on my replacement.
In order to change information for the songs, I need to delete the copy off my iPod, update the information on the computer copy and then retransfer it over. Is there some setting I need to change in order for the changes to take place. I would like to avoid going back to the store a fourth time.

1) Powering off nd then back on the iPOd tends to fix the lag problem for a while
2) The problem with updating music is a known problem with iOS 5 and as you found out, you have to delete/unsync the music form the iPod and then resync.

HT1918 When trying to update my billing information; it keeps telling me the security code I'm entering is invalid. I know it's correct. What's the problem?

When trying to update my billing information to my new MasterCard, the system keeps telling me the security code I'm entering is invalid. I know it's correct. Why is it doing this?

check your purchase history, see if there has been a problem with a previous purchase, if so, you might have to temporarilyuse another gift card or use itunes gift cards

HT1918 I am trying to update my billing information and it sent me to this site. This site is not telling me what to do.

I am trying to update my billing information and it sent me to this site. This site is not telling me what to do.

on ios device go to settings - itunes app stores - click on your apple id - select view apple id- and then enter password. - your billing info is in the account window.
on computer open itunes - go to itunes store - either sign in - or click apple id - view apple id - enter password - billing info under account window

I cant update my billing information

When I try to update my billing informations it keep saying security code is wrong and it's not how can I fix this problem?

Contact iTunes store support: http://www.apple.com/emea/support/itunes/contact.html.

I updated my billing information, but I still can't access Photo Shop. It gives me the message to contact Manager Subscription over and over again, when I click on the Try Again sign. How can I proceed?

I updated my billing information, but it won't take the new credit card. AND every time I go back to Photo Shop to do my work it gives me the message to go to Subscription Manager over and over again, when I click on the Try Again sign. How can I proceed past it and do my work?

Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat.
There is also a phone option. 1 (800) 833-6687
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

I am trying to update my billing information and it is not allowing me to do so

I am trying to update my billing information and it is not allowing me to do so

Moving this discussion to the Adobe Creative Cloud forum.
Alyssa0909 please try utilizing a different web browser. I would also recommend reviewing Renew, extend, or restart your membership which discusses how you can update your payment information.

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

Unable to update by billing information and credit card info

Hello,
I urgently need to download a business application and I had not been able to change my credit card type to be use in my apple iphone. I does not have the credit card that I had been using in my previous iphones and I want to change it but the message that the iphone is indicating that the info does not match my bank records.
Please let me know, what I can do to solve the problem asap.
Regards,
Sheyssa

Hello Sheyssa,
Thank you for the details of the issue you are experiencing when trying to update your billing information associated with your Apple ID. Many times this is caused by a formatting error:
When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message stating that your credit card's security code isn't valid or that your zip code does not match your bank's records.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
I recommend following the steps below:
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
Thank you for using Apple Support Communities.
Best,
Sheila M.

Unable to update my billing information

I have attempted to update my billing information 3 times and it is not allowing me to.

You'll have to update your billing information. This article explains how: http://support.apple.com/kb/ht1918.

I cannot update my bill information

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