I cannot update my iPad and notes it cannot be updated due to unknown error (6). I have not yet updated my Macbook to Yosemite (which I do not intend to do so yet) so would this be the problem and if so, how can I update the iPad?
I cannot update my iPad and notes it cannot be updated due to unknown error (6). I have not yet updated my Macbook to Yosemite (which I do not intend to do so yet) so would this be the problem and if so, how can I update the iPad?
Thanks,
glhiker
Hi glhiker,
I understand that you may be having some issues with your ability to update your iPad. Here is an article that references your error code and can help you take some steps to resolve it:
Resolve iOS update and restore errors - Apple Support
http://support.apple.com/en-us/TS3694
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for coming to the Apple Support Communities!
Regards,
Braden
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