I cannot update my software for Iphone

whenever i connect my Iphone to Itunes, it ask me to download and update... but after waiting for hrs, it pop up message says connection time out.(the download bar runs and completed)..It say connection timed out.. anyone can help??

This is asked and answered fairly frequently.
A simple search would have revealed the answer.
Temporarily disable the Anti-Virus and Firewall software on the computer then rerun the update.

Similar Messages

  • HT201210 iPhone 3GS in version 3.1.3 but I cannot update the software to 6. Because of error 9006.

    My iPhone 3GS in version 3.1.3 so I cannot update the software because of error 9006.

    http://support.apple.com/kb/ts3694#error3194
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • I tried to update the software for my iPhone 4S. It froze, and now won't turn off, or on, or sync.  Any ideas on how to fix this?

    I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?).  I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something). 
    It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to.  (I backed it up and sync'd it right before I tried to update the software.)
    Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath.  When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen.  So I'm unable to access the iPhone portion of iTunes.
    I have tried to turn it off, with no luck.  I have tried rebooting my laptop and syncing, but I still get the same result.
    Does anyone know how to fix this?
    I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
    Thanks in advance for your help!

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • Trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

    trying to update the software for my iphone and it keeps saying download has been corrupted. an same for imac update. help?

    Hi NWL1,
    Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • I updated my software for my Iphone and my maps disapperead. New maps provided by Apple or of significantly worse quality than my previous Googke maps. How can I get my Google maps back?

    I updated my software for my Iphone and my maps disapperead. New maps provided by Apple or of significantly worse quality than my previous Googke maps. How can I get my Google maps back?

    This app does it well, including StreetView
    http://itunes.apple.com/gb/app/ifindview-connect-to-facebook/id480510706?mt=8

  • HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

    When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
    But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
    And I don't have multiple Apple IDs.
    What can I do?
    Any advice much appreciated

    This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
    This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
    All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

  • Computer unable to install device driver software for iPhone 3GS, where do I locate the software? As my phone is in restore mode following update through iTunes...

    My computer is unable to install device driver software for iPhone 3GS, where do I locate the software? As my phone is in restore mode following update through iTunes...

    It's included in the iTunes installation bundle. Re-download and re-install iTunes on your PC.

  • I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

    I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks

    But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939.  Then how its become 3G.

  • Try to update my mac and iphone apps but there is massage , you cannot update this software since you have not owned the major version of this software,

    try to update my mac and iphone apps but there is massage erre , you cannot update this software since you have not owned the major version of this software,

    I already fixed mine, i used my other apple id to resume its update

  • Trouble after updating software for IPhone

    The last two time i update the software for my iphone it have wiped out half my music and all my photos, without showing any errors. Any advise.

    Hello there, jibblywig.
    When unsuccessful with updating an iOS device, the following Knowledge Base article provides some great initial steps for troubleshooting:
    Resolve iOS update and restore errors in iTunes - Apple Support
    If the issue persists, this article offers some additional steps to try:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone

    How do I transfer all photos and music from my old iphone 3gs to new iphone 4s? I have a new laptop because the old one broke and so do not have non camera roll photos or music stored anywhere apart from the iphone 3gs and cannot update io5 on the iphone 3gs without erasibng everything. i need help!!!

    Syncing to a new iTunes library or computer will erase your phone. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
    Do this:
    Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
    Transfer your purchases the same way, choosing "transfer purchases" this time.
    When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
    Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
    Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
    There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
    About backups and what's saved:iTunes: About iOS backups
    How to back up and restore:http://support.apple.com/kb/HT1414
    How to download apps for free again:http://support.apple.com/kb/HT2519
    Saving other data is also described here. How to back up your data and set up as a new device

  • Applications problem: "You cannot update this software since you have not owned the major version of this software."

    Hi all,
    RE: Applications problem: "You cannot update this software since you have not owned the major version of this software."
    Until recently, I have not encountered this problem.  And I am facing this problem for both my iPad and iPhone. 
    I only have 1 iTunes account and the most recent change was that I switched the location from Singapore to UK (I'm currently in the UK).  I also updated my applications a couple of times before since the change in location, so I doubt it's due to the location change.  I've tried signing out of the account in the iTunes accounts on the devices, then signing back in.  I've also tried restarting the devices (and for the iPad, I even updated the iOS). 
    Any idea what else I can do to try to rectify this?
    Thanks and regards,
    Tammy

    Hi there!
    Thanks for replying!
    1.  Yup, my iOS is the latest (6.0.1), and I have 7 apps on my iPhone that apparently have updates.  But it's been 6.0.1 for quite some time and I've also been able to update the apps till just this week.
    2.  I don't have a credit card associated with my account anymore.  Ever since I changed the location, I removed the credit card details.  But I didn't have problems with any of my apps (updating or downloading new ones) until this week.  Also, all the apps I've downloaded since I came to the UK are free apps. 
    I still don't know what's wrong. 

  • HT204074 "You cannot update this software since you have not owned the major version of this software."

    Why can't I update my apps?  This message appears "You cannot update this software since you have not owned the major version of this software." I did not encounter this before even after changing my iphone.

    I've also had this problem for the last month for my iPhone, thinking that it was because I switched country region in order to use these Canadian iTunes gift cards I got (still the most likely reason). But today I decided to just give it another try for the heck of it and they all started updating! May be because Apple fixed this problem, or may be because I re-formatted my computer and accidentally reverted all my data on my computer via Time Machine to several months ago before this problem started happening. I do have two different apple ID's (one is @me.com and another @gmail.com), so it could be an ID-related problem, although re-checking all my accounts on the iPhone everything is still signed-in the same way with when I was having the problem... so it makes me think Apple fixed it? Maybe give it another try... good luck.

  • HT203433 I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need

    I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need to do?

    You can write into support and ask for help reenabling the account through this link here:
    http://www.apple.com/support/itunes/contact/
    Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

  • I bought a cd with Lightroom 5. After installation and registration I am not able to use 'help' function and I cannot update the software. I anyone able to give me a hint how to handle it? Thank you ind advance Karl

    I bought a cd with Lightroom 5. After installation and registration I am not able to use 'help' function and I cannot update the software. Is anyone able to give me a hint how to handle it?
    Thank you in advance
    arl

    Hi Keith, sorry for my late reply.
    Surely I am able to connect to the help function when Icontact the website
    of AdobeLR5.The problem is as follows,
    When I open LR5 on my computer and work with it and try to open the help
    function in the software, I don't get it.
    When I bought the CD I was naiv enough to believe that I get an independent
    working software. I learned in the meantime, that the seller does not allow
    to work with, without being connected to them.
    I don't believe that I am paranoid, but I like to buy something and use it
    without to inform the supplier that I do it. Otherwise I could have bought
    the license fpr LR5 via internet.
    Best regards
    Karl
    2015-01-02 13:42 GMT+01:00 kglad <[email protected]>:
        I bought a cd with Lightroom 5. After installation and registration I
    am not able to use 'help' function and I cannot update the software. I
    anyone able to give me a hint how to handle it? Thank you ind advance Karl
    kglad <https://forums.adobe.com/people/kglad?et=watches.email.outcome>
    marked Keith_Reeder
    <https://forums.adobe.com/people/Keith_Reeder?et=watches.email.outcome>'s
    reply on I bought a cd with Lightroom 5. After installation and
    registration I am not able to use 'help' function and I cannot update the
    software. I anyone able to give me a hint how to handle it? Thank you ind
    advance Karl
    <https://forums.adobe.com/thread/1669640?et=watches.email.outcome> as
    helpful. View the full reply
    <https://forums.adobe.com/message/7059196?et=watches.email.outcome#7059196>

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