I cannot update Office 2011 14.4.5
I cannot update Office 2011 14.4.5 I get a message Update cannot be installed on this disk The contents of this disk cannot be changed
I cannot update Office 2011 14.4.5 I get a message Update cannot be installed on this disk The contents of this disk cannot be changed
Similar Messages
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I updated Office 2011 for Mac to its 14.4.1 version and, out of the blue, it could not connect to the Exchange server anymore. At my office they use Exchange 2007 and I am the only Mac in the building. I've deleted the account and added it again countless
times, and it reports username, password or security configuration issues.
I checked the HD (everything OK) and repaired the main identity (everything OK).
Still, I cannot get the color button to go from orange to green.
Hope someone can help.That's weird. I'll try to reproduce it in our labs.
What's the Exchange 2007 version? You can get it in EMS (Exchange Management Shell) with:
GCM exsetup |%{$_.Fileversioninfo}
I guess you are running Mavericks v10.9.3, and you are trying to connect locally?
Step by Step Screencasts and Video Tutorial -
Can't update Office 2011 to 14.2.3 or any version !
I currently have Office 2011 14.2.0, and cannot update to any other version. I had a trial version before but deleted it, and then bought the latest one (digital copy) and installed it. I tried updating it by downloading the updates manually, but they cannot be installed with a yellow warning on the harddisk icon and message stating :
A version of the software required to install this update was not found on this volume.
The installer failed, but Word, Powerpoint and Excel run normally. However I cannot update it to the latest version, especially to the retina one, and I'm currently stuck with a painful non-retina office.
I tried a clean uninstall and reinstall, but that did not work either. I used different app cleaners, using boot mode, deleting files manually, following Microsoft support articles about the subject, NONE of the methods worked. I also tried changing the Automator file name, didnt work.
I also tried creating a new account called "Test" and ran the installer in boot mode, same errors, same fails.
I have been trying to fix this problem for a week now, please don't reply and direct me to a KB support article telling me how to "completely remove office from your mac", because I have already tried this.
My problem is much deeper than simply removing office and remembering to restart the laptop after installation, something is corrupted and I do not know what it is.
When installing, the following dialog box appears :
Can't get alias "Microsoft Office 2011:Office Installer.mpkg:Contents:Packages:Office2011_all_quit.pkg:Contents:resources:qui t_apps.app:" of application "System Events"
The error log for installation is :
Nov 27 22:05:28 installd[1445]: PackageKit: prevent user idle system sleep
Nov 27 22:05:28 installd[1445]: PackageKit: suspending backupd
Nov 27 22:05:28 installd[1445]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.quit.pkg. 14.2.0.a960ry
Nov 27 22:05:28 install_monitor[1470]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 27 22:05:29 installd[1445]: ./preinstall: Not running /tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.quit.pkg.14.2.0.a 960ry/QuitApps.app/Contents/MacOS/QuitApps for system version 10.8 GUI install.
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.licensing .pkg.14.2.0.DEZE9J
Nov 27 22:05:29 installd[1445]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (3 items) to /
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.all.licensing .pkg.14.2.0.DEZE9J
Nov 27 22:05:29 installd[1445]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.en.required.p kg.14.2.0.eTaS7G
Nov 27 22:05:29 installd[1445]: ./postinstall: 2012-11-27 22:05:29.170 installd[1492:203] *** NSTask: Task create for path '/tmp/PKInstallSandbox.XABWXX/Scripts/com.microsoft.office.en.required.pkg.14.2 .0.eTaS7G/postinstall' failed: 22, "Invalid argument". Terminating temporary process.
Nov 27 22:05:29 install_monitor[1470]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Nov 27 22:05:29 installd[1445]: PackageKit: releasing backupd
Nov 27 22:05:29 installd[1445]: PackageKit: allow user idle system sleep
Nov 27 22:05:29 installd[1445]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Office Installer”." UserInfo=0x7fb14ca08470 {NSFilePath=./postinstall, NSURL=/Volumes/Microsoft Office 2011/Office Installer.pkg, PKInstallPackageIdentifier=com.microsoft.office.en.required.pkg.14.2.0, NSLocalizedDescription=An error occurred while running scripts from the package “Office Installer”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cOffice Installer\U201d.";
NSURL = "file://localhost/Volumes/Microsoft%20Office%202011/Office%20Installer.pkg#Offi ce2011_en_required_14.2.0.pkg";
PKInstallPackageIdentifier = "com.microsoft.office.en.required.pkg.14.2.0";
Nov 27 22:05:29 Installer[1438]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Office Installer”." UserInfo=0x7ff9d69daf50 {NSFilePath=./postinstall, NSURL=/Volumes/Microsoft Office 2011/Office Installer.pkg, PKInstallPackageIdentifier=com.microsoft.office.en.required.pkg.14.2.0, NSLocalizedDescription=An error occurred while running scripts from the package “Office Installer”.}
Nov 27 22:05:29 Installer[1438]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Nov 27 22:05:30 Installer[1438]: IFDInstallController D688B1D0 state = 7
Nov 27 22:05:30 Installer[1438]: Displaying 'Install Failed' UI.
Nov 27 22:05:30 Installer[1438]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.
Can someone PLEASE help me with this ??! No one seems to have a similar problem, following KB articles to clean office from people's mac seems to fix their problem, but it isn't for me.We help people with mostly Apple software and what we can with Apple hardware.
Why not post in the Office for Mac forums where they handle such things.
DALE -
Updating Office 2011 on Mavericks
I'm opening Microsoft Word (read; Office 2011 for Mac) for the first time after installing my new Macbook Pro Retina 13". However, if I check for an update there will be one. After I update it, there is another update.
Why don't I get the latest update right away? Is there any way I can enter my current version number and get updates for the next x-updates?
I've updated 6 times already, and it's going to bug me because I have to do the same on another MacBook.Microsoft has major and minor updates. Major updates include all previous updates, minor updates only have what is new since the most recent update. Their
downloads website has all of the updates, both major and minor, that have been released for Office. The most recent Office update is the top of the list. As of this writing (Feb 2014), the
most current version is 14.3.9. Its
knowledge base article says that it only requires that you have version 14.1.0 installed, which would require you to do two updates (but not more than that). Sometimes, I've seen it not get the update order right if you haven't rebooted your machine between
updates, although I've usually not found that to be a requirement. I've also seen people run into problems on updating if their license key is a pirated one, but I'm sure you're not doing that. :) So, for your other MacBook, you should only need to do two
updates if you're installing 14.0.0: 14.1, and 14.3.9. -
Cannot install Office 2011 business on Mac Pro OS X Mavericks
I have read quite a few different solutions that people have posted to allow Mac Office 2011 to install, but none seem to work for me. I have tried safe mode. I can't uninstall because it is a new install, brand new setup, but it won't install for me. I don't know where to turn. Anybody else have success in installing it on a brand new latest machine?
This is the error log:
Apr 23 14:44:12 Perkleys-Mac-Pro.local installd[467]: PackageKit: ----- Begin install -----
Apr 23 14:44:27 Perkleys-Mac-Pro.local installd[467]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “Office Installer”." UserInfo=0x7fd71519e6b0 {NSUnderlyingError=0x7fd7152f9700 "archive verify failed", NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxMan ager/2109B7C0-BD0D-4B77-8BAE-69FC36FC0481.activeSandbox/Root, NSURL=file://localhost/Volumes/Microsoft%20Office%202011/Office%20Installer.pkg #Office2011_en_clipart_14.4.0.pkg, PKInstallPackageIdentifier=com.microsoft.office.en.clipart.pkg.14.4.0, NSLocalizedDescription=An error occurred while extracting files from the package “Office Installer”.} {
NSFilePath = "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2109B 7C0-BD0D-4B77-8BAE-69FC36FC0481.activeSandbox/Root";
NSLocalizedDescription = "An error occurred while extracting files from the package \U201cOffice Installer\U201d.";
NSURL = "file://localhost/Volumes/Microsoft%20Office%202011/Office%20Installer.pkg#Offi ce2011_en_clipart_14.4.0.pkg";
NSUnderlyingError = "Error Domain=PKXARArchiveErrorDomain Code=101 \"archive verify failed\" UserInfo=0x7fd715967970 {NSURL=file:///Volumes/Microsoft%20Office%202011/Office%20Installer.pkg#Office2 011_en_clipart_14.4.0.pkg/Payload, NSFileOwnerAccountID=502, NSFileHFSTypeCode=0, NSFileSystemFileNumber=19, NSFileExtensionHidden=true, NSFileSystemNumber=16777222, NSFileSize=1015670898, NSFileGroupOwnerAccountID=20, NSFileOwnerAccountName=Whitney, NSFilePosixPermissions=509, NSFileHFSCreatorCode=0, NSFileCreationDate=2014-02-26 08:00:00 +0000, NSFileType=NSFileTypeRegular, NSFileGroupOwnerAccountName=staff, NSFileReferenceCount=1, NSFileModificationDate=2014-02-26 08:00:00 +0000, NSLocalizedDescription=archive verify failed}";
PKInstallPackageIdentifier = "com.microsoft.office.en.clipart.pkg.14.4.0";
Apr 23 14:44:27 Perkleys-Mac-Pro.local Installer[2950]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Apr 23 14:44:27 Perkleys-Mac-Pro.local Installer[2950]: Displaying 'Install Failed' UI.
Apr 23 14:44:27 Perkleys-Mac-Pro.local Installer[2950]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. -
I cannot install office 2011 onto macbook pro?
I have a macbook pro OSX mavericks or what ever it is called... I wish to install Microsoft office 11 but I can't because of this? http://i.imgur.com/FhUIDBw.png http://imgur.com/trpdOKO When I try to open up the application "pages" sometimes it quits unexpectedly. and I need office because I need to send documents via e-mail urgently and I can't seem to do that with pages. Also with my skype, it unexpectedly quits all the time as well and I am not sure why! I have tried installing the apps several times, I have been to the /user/library and went into the applicaiton support folder and the cookies and what ever else and deleted the files I had to from there. I went to disk utility and tried to see if i could repair things over there but still no help. I tried starting up the computer in safe mode several times. I have all the latest software and updates for everything on my macbook. My memory and RAM is fine. I think it has something to do with the hard drive, im not to sure... I believe maybe all of these are linked to the same problem and was wondering if anyone could help? Here is the skype crash report codes if that helps? Process: Skype [8266] Path: /Volumes/VOLUME/Skype.app/Contents/MacOS/Skype Identifier: com.skype.skype Version: 6.19 (6.19.0.450) Code Type: X86 (Native) Parent Process: launchd [959] Responsible: Skype [8266] User ID: 501 Date/Time: 2014-09-09 11:34:51.267 +1000 OS Version: Mac OS X 10.9.4 (13E28) Report Version: 11 Anonymous UUID: C9875D16-3466-5917-FE3D-C7BD3F9092CC Sleep/Wake UUID: 848FFC69-E2A4-4210-8281-1C6612A4ADDB Crashed Thread: 1 Exception Type: EXC_CRASH (SIGBUS) Exception Codes: 0x0000000000000000, 0x0000000000000000 Thread 0:: Dispatch queue: com.apple.main-thread 0 libobjc.A.dylib 0x9a28780f classHash(void*, objc_class*) + 13 1 libobjc.A.dylib 0x9a2784e6 _read_images + 643 2 libobjc.A.dylib 0x9a2779f1 map_images_nolock + 1499 3 libobjc.A.dylib 0x9a2773fd map_images + 53 4 dyld 0x8fe9b6ae dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 761 5 dyld 0x8fe991d1 dyld::notifyBatch(dyld_image_states) + 23 6 dyld 0x8fea5772 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 264 7 dyld 0x8fe9b905 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 176 8 dyld 0x8fea31ef dlopen + 459 9 libdyld.dylib 0x99156b75 dlopen + 70 10 com.apple.CoreFoundation 0x9b58b967 _CFBundleDlfcnLoadBundle + 199 11 com.apple.CoreFoundation 0x9b58b129 _CFBundleLoadExecutableAndReturnError + 745 12 com.apple.Foundation 0x99a471bc _NSBundleLoadCode + 880 13 com.apple.Foundation 0x99a46c84 -[NSBundle loadAndReturnError:] + 245 14 com.skype.skype 0x002e0819 0x1000 + 3012633 15 com.apple.Foundation 0x99a6f95e -[NSBundle load] + 41 16 com.macromedia.Flash Player.plugin 0x10bedfce 0x10bec000 + 8142 17 com.macromedia.Flash Player.plugin 0x10bed30a 0x10bec000 + 4874 18 com.macromedia.Flash Player.plugin 0x10bed28a NP_Initialize + 42 19 com.apple.WebKit 0x9a5464de -[WebNetscapePluginPackage _tryLoad] + 862 20 com.apple.WebKit 0x9a546543 -[WebNetscapePluginPackage load] + 35 21 com.apple.WebKit 0x9a54c233 -[WebNetscapePluginDocumentView initWithFrame:pluginPackage:URL:baseURL:MIMEType:attributeKeys:attributeValues: loadManually:element:] + 403 22 com.apple.WebKit 0x9a4f455d WebFrameLoaderClient::createPlugin(WebCore::IntSize const&, WebCore::HTMLPlugInElement*, WebCore::KURL const&, ***::Vector const&, ***::Vector const&, ***::String const&, bool) + 3181 23 com.apple.WebCore 0x980dbd80 WebCore::SubframeLoader::loadPlugin(WebCore::HTMLPlugInImageElement*, WebCore::KURL const&, ***::String const&, ***::Vector const&, ***::Vector const&, bool) + 256 24 com.apple.WebCore 0x9801313f WebCore::SubframeLoader::requestPlugin(WebCore::HTMLPlugInImageElement*, WebCore::KURL const&, ***::String const&, ***::Vector const&, ***::Vector const&, bool) + 191 25 com.apple.WebCore 0x98012e44 WebCore::SubframeLoader::requestObject(WebCore::HTMLPlugInImageElement*, ***::String const&, ***::AtomicString const&, ***::String const&, ***::Vector const&, ***::Vector const&) + 404 26 com.apple.WebCore 0x98011aa3 WebCore::HTMLObjectElement::updateWidget(WebCore::PluginCreationOption) + 963 27 com.apple.WebCore 0x98014187 WebCore::FrameView::updateWidget(WebCore::RenderObject*) + 263 28 com.apple.WebCore 0x97e198cb WebCore::FrameView::updateWidgets() + 315 29 com.apple.WebCore 0x97e141ee WebCore::FrameView::performPostLayoutTasks() + 366 30 com.apple.WebCore 0x97f99f27 WebCore::Timer::fired() + 39 31 com.apple.WebCore 0x97d6de90 WebCore::ThreadTimers::sharedTimerFiredInternal() + 192 32 com.apple.WebCore 0x97d6ddb4 WebCore::ThreadTimers::sharedTimerFired() + 84 33 com.apple.WebCore 0x97d6dd40 WebCore::timerFired(__CFRunLoopTimer*, void*) + 64 34 com.apple.CoreFoundation 0x9b5aaea6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22 35 com.apple.CoreFoundation 0x9b5aa863 __CFRunLoopDoTimer + 1395 36 com.apple.CoreFoundation 0x9b62506d __CFRunLoopDoTimers + 349 37 com.apple.CoreFoundation 0x9b562353 __CFRunLoopRun + 1779 38 com.apple.CoreFoundation 0x9b5619ea CFRunLoopRunSpecific + 394 39 com.apple.CoreFoundation 0x9b56184b CFRunLoopRunInMode + 123 40 com.apple.HIToolbox 0x9a5f6b5d RunCurrentEventLoopInMode + 259 41 com.apple.HIToolbox 0x9a5f68e2 ReceiveNextEventCommon + 526 42 com.apple.HIToolbox 0x9a5f66bd _BlockUntilNextEventMatchingListInModeWithFilter + 92 43 com.apple.AppKit 0x93886349 _DPSNextEvent + 1602 44 com.apple.AppKit 0x93885870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119 45 com.apple.AppKit 0x9387815c -[NSApplication run] + 727 46 com.apple.AppKit 0x93860ff8 NSApplicationMain + 1165 47 libdyld.dylib 0x99157701 start + 1 Thread 1 Crashed: 0 libsystem_kernel.dylib 0x903f3046 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9931edcf _pthread_wqthread + 372 2 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 2:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x903f3992 kevent64 + 10 1 libdispatch.dylib 0x9c1ae899 _dispatch_mgr_invoke + 238 2 libdispatch.dylib 0x9c1ae532 _dispatch_mgr_thread + 52 Thread 3: 0 libsystem_kernel.dylib 0x903f2802 __psynch_mutexwait + 10 1 libsystem_pthread.dylib 0x99320945 _pthread_mutex_lock + 404 2 libsystem_pthread.dylib 0x993207ac pthread_mutex_lock + 16 3 libobjc.A.dylib 0x9a27a232 look_up_class + 57 4 libobjc.A.dylib 0x9a27a1f0 objc_lookUpClass + 37 5 com.apple.CoreFoundation 0x9b572697 _CFRunLoopGet2 + 135 6 com.apple.Foundation 0x99a98a11 -[NSThread runLoop] + 58 7 com.apple.Foundation 0x99a986f1 __doThreadCleanup + 77 8 com.apple.Foundation 0x99a9823f __NSFinalizeThreadData + 537 9 com.apple.CoreFoundation 0x9b5c9b42 __CFTSDFinalize + 82 10 libsystem_pthread.dylib 0x9932187d _pthread_tsd_cleanup + 190 11 libsystem_pthread.dylib 0x9931e27e _pthread_exit + 108 12 libsystem_pthread.dylib 0x9931edd8 _pthread_wqthread + 381 13 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 4: 0 libsystem_kernel.dylib 0x903edf7a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x903ed16c mach_msg + 68 2 com.apple.CoreFoundation 0x9b562bf9 __CFRunLoopServiceMachPort + 169 3 com.apple.CoreFoundation 0x9b5621d1 __CFRunLoopRun + 1393 4 com.apple.CoreFoundation 0x9b5619ea CFRunLoopRunSpecific + 394 5 com.apple.CoreFoundation 0x9b56184b CFRunLoopRunInMode + 123 6 com.apple.AppKit 0x93a2fb88 _NSEventThread + 283 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 5: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f5308f 0 + 16068751 5 ??? 0x00f534fa 0 + 16069882 6 ??? 0x00f4b628 0 + 16037416 7 ??? 0x00f4b8d0 0 + 16038096 8 ??? 0x00f57c96 0 + 16088214 9 ??? 0x00f5927a 0 + 16093818 10 ??? 0x00f52f3b 0 + 16068411 11 ??? 0x00f62cf4 0 + 16133364 12 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 13 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 14 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 6: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f63776 0 + 16136054 4 ??? 0x00f557b0 0 + 16078768 5 ??? 0x00f559b1 0 + 16079281 6 ??? 0x00f52f3b 0 + 16068411 7 ??? 0x00f62cf4 0 + 16133364 8 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 9 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 10 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 7: 0 libsystem_kernel.dylib 0x903edf7a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x903ed16c mach_msg + 68 2 com.apple.CoreFoundation 0x9b562bf9 __CFRunLoopServiceMachPort + 169 3 com.apple.CoreFoundation 0x9b5621d1 __CFRunLoopRun + 1393 4 com.apple.CoreFoundation 0x9b5619ea CFRunLoopRunSpecific + 394 5 com.apple.CoreFoundation 0x9b624221 CFRunLoopRun + 129 6 com.skype.skype 0x00323b83 0x1000 + 3287939 Thread 8: 0 com.skype.skype 0x007355d7 0x1000 + 7554519 Thread 9: 0 libsystem_kernel.dylib 0x903f3976 kevent + 10 1 com.skype.skype 0x003ed511 0x1000 + 4113681 2 com.skype.skype 0x0001ffff 0x1000 + 126975 Thread 10: 0 libsystem_kernel.dylib 0x903edf7a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x903ed16c mach_msg + 68 2 com.apple.cmio.DAL.VDC-4 0x08da7d97 0x8da7000 + 3479 3 com.apple.cmio.DAL.VDC-4 0x08dc583e 0x8da7000 + 124990 4 com.apple.cmio.DAL.VDC-4 0x08dba272 0x8da7000 + 78450 5 com.apple.cmio.DAL.VDC-4 0x08db60e4 0x8da7000 + 61668 6 com.apple.CoreMediaIO 0x962f2060 CMIO::DAL::PlugIn::Initialize() + 30 7 com.apple.CoreMediaIO 0x962f359d CMIO::DAL::PlugInManagement::CreatePlugIn(CMIO::DAL::CFPlugIn const*) + 881 8 com.apple.CoreMediaIO 0x962f2a25 CMIO::DAL::PlugInManagement::Initialize() + 357 9 com.apple.CoreMediaIO 0x962f61f3 CMIO::DAL::System::InitializeDevices() + 11 10 com.apple.CoreMediaIO 0x962f64b6 CMIO::DAL::System::CheckOutInstance() + 440 11 com.apple.CoreMediaIO 0x96320403 CMIOObjectGetPropertyDataSize + 174 12 com.apple.avfoundation 0x9010557c +[AVCaptureDALDevice _refreshDevices] + 242 13 com.apple.avfoundation 0x901053eb +[AVCaptureDALDevice devices] + 54 14 com.apple.avfoundation 0x90102c72 +[AVCaptureDevice devices] + 311 15 com.apple.avfoundation 0x90108e1b +[AVCaptureDevice devicesWithMediaType:] + 56 16 ??? 0x011c13c8 0 + 18617288 17 ??? 0x011c12e2 0 + 18617058 18 ??? 0x0119b02f 0 + 18460719 19 ??? 0x0119a210 0 + 18457104 20 ??? 0x0123eeee 0 + 19132142 21 ??? 0x0123edb8 0 + 19131832 22 ??? 0x0123e98f 0 + 19130767 23 com.skype.skype 0x00541772 0x1000 + 5506930 Thread 11: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x00f62c5f 0 + 16133215 4 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 5 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 6 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 12: 0 libsystem_kernel.dylib 0x903edfce semaphore_timedwait_trap + 10 1 libdispatch.dylib 0x9c1b1064 _dispatch_semaphore_wait_slow + 210 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f63776 0 + 16136054 4 ??? 0x00f575bb 0 + 16086459 5 ??? 0x00f576e1 0 + 16086753 6 ??? 0x00f52f3b 0 + 16068411 7 ??? 0x00f62cf4 0 + 16133364 8 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 9 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 10 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 13: 0 libsystem_kernel.dylib 0x903f3976 kevent + 10 1 ??? 0x00f5b40a 0 + 16102410 2 ??? 0x00f5dca9 0 + 16112809 3 ??? 0x00f52f3b 0 + 16068411 4 ??? 0x00f62cf4 0 + 16133364 5 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 6 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 7 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 14: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f4bce8 0 + 16039144 5 com.skype.skype 0x003e90c6 0x1000 + 4096198 Thread 15: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x0116500f 0 + 18239503 4 ??? 0x01017f38 0 + 16875320 5 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 6 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 7 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 16: 0 libsystem_kernel.dylib 0x903ee082 syscall_thread_switch + 10 1 libsystem_platform.dylib 0x975596b0 _OSSpinLockLockSlow + 58 2 com.apple.CoreFoundation 0x9b5c9dfe _CFRunLoopGet0b + 142 3 com.apple.Foundation 0x99a986d4 __doThreadCleanup + 48 4 com.apple.Foundation 0x99a9823f __NSFinalizeThreadData + 537 5 com.apple.CoreFoundation 0x9b5c9b42 __CFTSDFinalize + 82 6 libsystem_pthread.dylib 0x9932187d _pthread_tsd_cleanup + 190 7 libsystem_pthread.dylib 0x9931e27e _pthread_exit + 108 8 libsystem_pthread.dylib 0x9931edd8 _pthread_wqthread + 381 9 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 17: 0 libsystem_kernel.dylib 0x903f3046 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x9931edcf _pthread_wqthread + 372 2 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 18: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f4bce8 0 + 16039144 5 ??? 0x00ed0bdb 0 + 15535067 6 ??? 0x00e8efcb 0 + 15265739 7 ??? 0x00ed1092 0 + 15536274 8 ??? 0x00f52f3b 0 + 16068411 9 ??? 0x00f62cf4 0 + 16133364 10 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 11 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 12 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 19:: com.apple.NSURLConnectionLoader 0 libsystem_kernel.dylib 0x903edf7a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x903ed16c mach_msg + 68 2 com.apple.CoreFoundation 0x9b562bf9 __CFRunLoopServiceMachPort + 169 3 com.apple.CoreFoundation 0x9b5621d1 __CFRunLoopRun + 1393 4 com.apple.CoreFoundation 0x9b5619ea CFRunLoopRunSpecific + 394 5 com.apple.CoreFoundation 0x9b56184b CFRunLoopRunInMode + 123 6 com.apple.Foundation 0x99a72095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381 7 com.apple.Foundation 0x99a71f0e -[NSThread main] + 45 8 com.apple.Foundation 0x99a71e66 __NSThread__main__ + 1426 9 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 10 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 11 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 20:: JavaScriptCore::BlockFree 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095eae4 JSC::BlockAllocator::blockFreeingThreadMain() + 276 4 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 5 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 6 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 7 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 8 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 21:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 22:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 23:: JavaScriptCore::Marking 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095f4eb JSC::GCThread::waitForNextPhase() + 123 4 com.apple.JavaScriptCore 0x9095f378 JSC::GCThread::gcThreadMain() + 88 5 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 6 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 24:: WebCore: LocalStorage 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 com.apple.JavaScriptCore 0x9095eec3 ***::ThreadCondition::timedWait(***::Mutex&, double) + 67 4 com.apple.WebCore 0x9899ac88 ***::PassOwnPtr > ***::MessageQueue >::waitForMessageFilteredWithTimeout*)>(***::MessageQueueWaitResult&, bool (&)(***::Function*), double) + 120 5 com.apple.WebCore 0x9899a474 WebCore::StorageThread::threadEntryPoint() + 212 6 com.apple.JavaScriptCore 0x90955e1c ***::threadEntryPoint(void*) + 76 7 com.apple.JavaScriptCore 0x90955db0 ***::wtfThreadEntryPoint(void*) + 16 8 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 9 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 10 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 25: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x0116500f 0 + 18239503 4 ??? 0x01065117 0 + 17191191 5 ??? 0x010652c6 0 + 17191622 6 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 7 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 8 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 26: 0 libsystem_kernel.dylib 0x903f27ca __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x9931fd1d _pthread_cond_wait + 728 2 libsystem_pthread.dylib 0x99321bd9 pthread_cond_wait$UNIX2003 + 71 3 ??? 0x0116500f 0 + 18239503 4 ??? 0x01156b4e 0 + 18180942 5 ??? 0x0115a291 0 + 18195089 6 ??? 0x01153ae6 0 + 18168550 7 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 8 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 9 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 27: 0 libsystem_kernel.dylib 0x903edfb6 semaphore_wait_trap + 10 1 libdispatch.dylib 0x9c1b10a4 _dispatch_semaphore_wait_slow + 274 2 libdispatch.dylib 0x9c1b0f1f dispatch_semaphore_wait + 37 3 ??? 0x00f635f8 0 + 16135672 4 ??? 0x00f4bce8 0 + 16039144 5 ??? 0x0147cd04 0 + 21482756 6 ??? 0x0147e5b4 0 + 21489076 7 ??? 0x01484aa4 0 + 21514916 8 ??? 0x01484f61 0 + 21516129 9 ??? 0x00f52f3b 0 + 16068411 10 ??? 0x00f62cf4 0 + 16133364 11 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 12 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 13 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 28:: com.apple.CFSocket.private 0 libsystem_kernel.dylib 0x903f2ace __select + 10 1 com.apple.CoreFoundation 0x9b5b2ae6 __CFSocketManager + 1158 2 libsystem_pthread.dylib 0x9931d5fb _pthread_body + 144 3 libsystem_pthread.dylib 0x9931d485 _pthread_start + 130 4 libsystem_pthread.dylib 0x99322cf2 thread_start + 34 Thread 29: 0 libsystem_kernel.dylib 0x903ee082 syscall_thread_switch + 10 1 libsystem_platform.dylib 0x975596b0 _OSSpinLockLockSlow + 58 2 com.apple.CoreFoundation 0x9b5c9dfe _CFRunLoopGet0b + 142 3 com.apple.Foundation 0x99a986d4 __doThreadCleanup + 48 4 com.apple.Foundation 0x99a9823f __NSFinalizeThreadData + 537 5 com.apple.CoreFoundation 0x9b5c9b42 __CFTSDFinalize + 82 6 libsystem_pthread.dylib 0x9932187d _pthread_tsd_cleanup + 190 7 libsystem_pthread.dylib 0x9931e27e _pthread_exit + 108 8 libsystem_pthread.dylib 0x9931edd8 _pthread_wqthread + 381 9 libsystem_pthread.dylib 0x99322cce start_wqthread + 30 Thread 30:: Dispatch queue: com.apple.root.default-priority 0 libsystem_kernel.dylib 0x903f1f5e __fcntl + 10 1 ??? 0x00f6072c 0 + 16123692 2 com.skype.skype 0x00405ce0 0x1000 + 4213984 Thread 31:: Dispatch queue: com.apple.root.default-priority 0 libsystem_kernel.dylib 0x903ee082 syscall_thread_switch + 10 1 libsystem_platform.dylib 0x975596b0 _OSSpinLockLockSlow + 58 2 com.apple.CoreFoundation 0x9b53c0ce _CFRunLoopGet0 + 142 3 com.apple.Foundation 0x99a38aec threadRunLoop + 45 4 com.apple.Foundation 0x99a38805 -[NSThread _nq:] + 196 5 com.apple.Foundation 0x99a3864c -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 698 6 com.apple.Foundation 0x99a382a5 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 159 7 ??? 0x01567144 0 + 22442308 8 ??? 0x01560e74 0 + 22417012 9 com.skype.skype 0x007470e6 0x1000 + 7626982 Thread 1 crashed with X86 Thread State (32-bit): eax: 0x00100170 ebx: 0x00001103 ecx: 0xb0080f9c edx: 0x903f3046 edi: 0x9931ec69 esi: 0xb0081000 ebp: 0xb0080fc8 esp: 0xb0080f9c ss: 0x00000023 efl: 0x00000282 eip: 0x903f3046 cs: 0x0000000b ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f cr2: 0x0b166ffe Logical CPU: 0 Error Code: 0x00100170 Trap Number: 132 Binary Images: 0x1000 - 0xa75fff +com.skype.skype (6.19 - 6.19.0.450) /Volumes/VOLUME/Skype.app/Contents/MacOS/Skype 0x1da5000 - 0x1dbdff7 com.apple.ScriptingBridge (1.3.1 - 63) /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge 0x1f00000 - 0x1f41ffd +net.hockeyapp.sdk.mac (2.1.0 - 24) /Volumes/VOLUME/Skype.app/Contents/Frameworks/HockeySDK.framework/Versions/A/Ho ckeySDK 0x7bd6000 - 0x7bdaffd com.apple.audio.AppleHDAHALPlugIn (2.6.3 - 2.6.3f4) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn 0x8da7000 - 0x8dcffff com.apple.cmio.DAL.VDC-4 (408.0 - 4570) /System/Library/Frameworks/CoreMediaIO.framework/Resources/VDC.plugin/Contents/ MacOS/VDC 0x8f00000 - 0x8f7dffa com.apple.xquery (1.3.1 - 30) /System/Library/PrivateFrameworks/XQuery.framework/XQuery 0xa584000 - 0xa58dff2 com.apple.CaptiveNetworkSupport (13.0 - 1) /System/Library/PrivateFrameworks/CaptiveNetwork.framework/CaptiveNetwork 0xaf14000 - 0xaf15ff5 +cl_kernels (???) cl_kernels 0xaf22000 - 0xaf23fff +cl_kernels (???) cl_kernels 0xc000000 - 0xc0ebff7 unorm8_bgra.dylib (2.3.58) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib 0xc163000 - 0xc176ffb com.apple.webcontentfilter.framework (5.1 - 5.1) /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is 0xc186000 - 0xc1a9fff com.apple.speech.LatentSemanticMappingFramework (2.11.6 - 2.11.6) /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping 0x10bec000 - 0x10befff6 +com.macromedia.Flash Player.plugin (14.0.0.176 - 14.0.0.176) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player 0x11002000 - 0x121e1ffb +com.macromedia.FlashPlayer-10.6.plugin (14.0.0.176 - 14.0.0.176) /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6 0x8fe97000 - 0x8fec9417 dyld (239.4) /usr/lib/dyld 0x90008000 - 0x900d6ff7 com.apple.backup.framework (1.5.4 - 1.5.4) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup 0x900d7000 - 0x90204ff3 com.apple.avfoundation (2.0 - 651.12.1) /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation 0x9022f000 - 0x902fffef libvDSP.dylib (423.32) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib 0x90300000 - 0x90336fff com.apple.IconServices (25 - 25.17) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s 0x90337000 - 0x9033effe com.apple.agl (3.2.3 - AGL-3.2.3) /System/Library/Frameworks/AGL.framework/Versions/A/AGL 0x9033f000 - 0x9033ffff libkeymgr.dylib (28) /usr/lib/system/libkeymgr.dylib 0x90340000 - 0x90340fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib 0x90341000 - 0x90341ffe com.apple.AOSMigrate (1.0 - 1) /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate 0x90342000 - 0x9034cff2 com.apple.AppSandbox (3.0 - 1) /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox 0x903af000 - 0x903daff7 libpcap.A.dylib (42) /usr/lib/libpcap.A.dylib 0x903db000 - 0x903f8ff4 libsystem_kernel.dylib (2422.110.17) /usr/lib/system/libsystem_kernel.dylib 0x903f9000 - 0x90407fff libxar.1.dylib (202) /usr/lib/libxar.1.dylib 0x90408000 - 0x90411fff libsystem_notify.dylib (121) /usr/lib/system/libsystem_notify.dylib 0x90412000 - 0x9047bfff com.apple.SystemConfiguration (1.13.1 - 1.13.1) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration 0x9047c000 - 0x904d1fff libc++.1.dylib (120) /usr/lib/libc++.1.dylib 0x904d2000 - 0x90906ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore 0x90907000 - 0x9091eff4 com.apple.CoreMediaAuthoring (2.2 - 947) /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring 0x9091f000 - 0x9092afff libcsfde.dylib (380) /usr/lib/libcsfde.dylib 0x9092b000 - 0x90932fff libMatch.1.dylib (19) /usr/lib/libMatch.1.dylib 0x90933000 - 0x9094cfff libAVFAudio.dylib (32.2) /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib 0x9094d000 - 0x90c74ffb com.apple.JavaScriptCore (9537 - 9537.77.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore 0x90c75000 - 0x90c88ff7 com.apple.idsfoundation (10.0 - 1000) /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion 0x90c89000 - 0x90cd9ff7 libcorecrypto.dylib (161.1) /usr/lib/system/libcorecrypto.dylib 0x90cda000 - 0x90f56fe7 com.apple.QuickTime (7.7.3 - 2826.19) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime 0x91060000 - 0x9109eff7 com.apple.NavigationServices (3.8 - 215) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices 0x9109f000 - 0x9109ffff libodfde.dylib (20) /usr/lib/libodfde.dylib 0x910a0000 - 0x910a4ffa libGIF.dylib (1043) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 0x910a5000 - 0x910c9fff libJPEG.dylib (1043) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 0x910ca000 - 0x91107ff7 libauto.dylib (185.5) /usr/lib/libauto.dylib 0x91108000 - 0x91164ffa com.apple.print.framework.PrintCore (9.0 - 428) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore 0x91165000 - 0x9116fff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce 0x91170000 - 0x91170fff com.apple.quartzframework (1.5 - 1.5) /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz 0x91171000 - 0x911a9fff com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP 0x911aa000 - 0x911ffff7 com.apple.framework.internetaccounts (2.1 - 210) /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts 0x91200000 - 0x91204ffa libcache.dylib (62) /usr/lib/system/libcache.dylib 0x912ba000 - 0x912c5ffb libcommonCrypto.dylib (60049) /usr/lib/system/libcommonCrypto.dylib 0x912c6000 - 0x91350ff7 com.apple.CoreSymbolication (3.0.1 - 141.0.5) /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication 0x91351000 - 0x913e9ff7 com.apple.Metadata (10.7.0 - 800.28) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata 0x913ea000 - 0x9143efff com.apple.AppleVAFramework (5.0.27 - 5.0.27) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA 0x9143f000 - 0x91445ffb libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib 0x91446000 - 0x9149cff6 com.apple.ScalableUserInterface (1.0 - 1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface 0x9149d000 - 0x914ceffa libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib 0x914cf000 - 0x914cffff com.apple.ApplicationServices (48 - 48) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services 0x914d0000 - 0x91525ff3 com.apple.ImageCaptureCore (5.0 - 5.0) 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com.apple.CommonAuth (4.0 - 2.0) /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth 0x99f49000 - 0x99f63ff7 com.apple.GenerationalStorage (2.0 - 160.3) /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage 0x99f67000 - 0x9a1d3ff5 com.apple.AddressBook.framework (8.0 - 1371) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook 0x9a1d7000 - 0x9a275ff5 com.apple.PDFKit (2.9.2 - 2.9.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit 0x9a276000 - 0x9a41e4af libobjc.A.dylib (551.1) /usr/lib/libobjc.A.dylib 0x9a41f000 - 0x9a486ffc com.apple.framework.CoreWLAN (4.3.3 - 433.48) /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN 0x9a487000 - 0x9a4b2ff7 libsystem_network.dylib (241.3) /usr/lib/system/libsystem_network.dylib 0x9a4b3000 - 0x9a5caffb com.apple.WebKit (9537 - 9537.77.4) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit 0x9a5cb000 - 0x9a940ff9 com.apple.HIToolbox (2.1.1 - 698) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox 0x9a941000 - 0x9aa51fed com.apple.MediaControlSender (2.0 - 200.34.4) /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender 0x9aa52000 - 0x9aa71ff9 com.apple.framework.Apple80211 (9.4 - 940.60) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 0x9aa72000 - 0x9ab66fff libFontParser.dylib (111.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib 0x9ab67000 - 0x9ac03fff com.apple.QD (3.50 - 298) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD 0x9ac04000 - 0x9ac14ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ 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(1.7.0 - 760.3) /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication 0x9ac94000 - 0x9ac9eff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices 0x9ac9f000 - 0x9acb4ff3 com.apple.AppContainer (3.0 - 1) /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r 0x9acb5000 - 0x9acc8ff7 com.apple.CoreBluetooth (1.0 - 1) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth 0x9acc9000 - 0x9acd7ff7 libz.1.dylib (53) /usr/lib/libz.1.dylib 0x9acd8000 - 0x9acdbffa libCGXType.A.dylib (599.25.10.1) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib 0x9acdc000 - 0x9ad53ffb com.apple.framework.IOKit (2.0.1 - 907.100.13) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 0x9ad54000 - 0x9ad54fff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon 0x9ad55000 - 0x9ad5cff1 com.apple.phonenumbers (1.1.1 - 105) /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s 0x9ad5d000 - 0x9ad75ff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory 0x9ad76000 - 0x9ad80ff7 com.apple.speech.synthesis.framework (4.7.1 - 4.7.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis 0x9ad81000 - 0x9af4bffd com.apple.GeoServices (1.0 - 702.15.12) /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices 0x9af4c000 - 0x9af55fff com.apple.AppleSRP (5.0 - 1) /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP 0x9af56000 - 0x9af63fff com.apple.Librarian (1.2 - 1) 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Based on the messages in your initial screenshot, you appear to be trying to install the UPDATE, and it is complaining that it cannot find the already-installed Office software to be updated.
Individual Application crashes are Huge and are only helpful to the Application developer -
Can't install Microsoft Office 2011 due to isync
I cannot install office 2011 because there appear to be no way to quit the application isync. I tried all the usual methods but a pop up window continues to tell me that I must quit isync in order to complete the installation. The same thing happens when attempting to update other software applications. I need some suggestions. I have already turned off the sync in Mobile me and quit the app according to the directions.
iSync has nothing to do with applications installation process.
What is the exact error message you are getting?
Have you tried restarting your computer before installing? -
I have both Office 2011 and Lion, they work fine together. However, there is one minor issue and that is Microsoft AutoUpdate. Getting the latest update "Office 2011 14.1.2 Update" seems impossible.
The installer says "Office 2011 14.1.2 Update cannot be installed on this disk. On this volume, no version of the software is found that is needed to install this update."
Does anyone know how I can fix this?
And could it be that is has to do with the fact that Lion hides the "Library" map? My maps "Microsoft User Date" and "RCD Connections" have also been manually hidden.Do you have the 14.1.0 service pack installed? I don't know about autoupdate, but the manually downloaded updates are NOT cumulative and the 14.1.0 update needs to be installed before installing the 14.1.2 update. (BTW, I have my Library folder still hidden so I do not believe the hidden attribute is the issue. The folder is still accessable without modification if you type from a terminal screen or make an alias to the Library folder, for example.)
And since this is not a Mac or Apple software related problem, in the future, it would be best to ask in the Microsoft Office for Mac forums.
http://answers.microsoft.com/en-us/mac -
I'm trying to updated office 2011 but didn't work cause the warning said "hard disk have no volume for that" what can I do
I did it but still have the same problem and the computer is very low too
The message said "a version of the software requiered to install this uptade was no found on this volume" hard disk 180,73 GB available!!!! -
Help, I am trying to update My Microsoft Office 2011 14.4.2 for mac update cannot close Microsoft Database Daemon or SyncServices Agent how do I do this please?
Launch Acitvity Monitor in your Utilities foilder and search for both proccess and quit.
-
I mac 24in 2.8 4gb ram OS 10.10
I recently had to update to os10.10 and consequently office 2011 with outlook. All was going well with the outlook mail until yesterday when the outlook send mail stopped working, receive works ok. I get error code 3259 and the message "an operation on the server timed out. the server may be down, overloaded, or there may be too much net traffic." In the details "Mail could not be sent. Account name: "[email protected]" The send failure occurs on my yahoo accounts, gmail accounts and comcast accounts. Both send and receive work ok on apple mail. Can anyone help me sort this and avoid going to microsoft support?hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
-
Can't open any Office 2011 apps after 10.8.4 update
Hello there,
I used Office 2011 (word specifically) just two days ago. Today, all of my Microsoft Office apps are producing an error message upon trying to open. I have attached the error report below.
I do have time machine backups, however, when holding the Command key and R upon restart, nothing happens. I recently got a new external hard drive and I can see the backups are on their, but cannot restore to 10.8.3 because I can't seem to get the restore menu to come up. I also tried to reboot in safe mode to see if the apps would open and the answer is NO. I get the same error message. I went to Microsoft and noted they had an update to install, I downloaded it, however when it goes through it's validation it says cannot install this update because there is no version of this software found. Quite clearly it's on there.
Here is my error report
Process: Microsoft Word [350]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-07-19 21:49:59.668 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 136731 sec
Crashes Since Last Report: 68
Per-App Interval Since Last Report: 249 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 941DA814-61AF-9810-7251-79FF82ABBDBC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-00000000000a3000 [ 648K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.mcp 0x022c3c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 com.microsoft.mcp 0x022c3b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 com.microsoft.mcp 0x022c3990 McpGetLayerState + 706
3 com.microsoft.mcp 0x022c3788 McpGetLayerState + 186
4 com.microsoft.mcp 0x022c313f McpCreateNewWindowWithLayout + 88
5 com.microsoft.wlmuser 0x04cce657 WLM_CallHookById + 419
6 com.microsoft.wlmuser 0x04ccd75a CreateWindowExA + 2149
7 com.microsoft.wlmuser 0x04ccdd07 CreateWindowExA + 3602
8 com.microsoft.wlmuser 0x04ccd868 CreateWindowExA + 2419
9 com.microsoft.wlmuser 0x04ccd591 CreateWindowExA + 1692
10 com.microsoft.wlmuser 0x04ccced8 CreateWindowExCF + 268
11 com.microsoft.wlmuser 0x04ccbb3f SetKeyboardState + 1718
12 com.microsoft.wlmuser 0x04cc9c8a WlmUser_FrameworkInit + 746
13 com.microsoft.wlmuser 0x04cc99d7 WlmUser_FrameworkInit + 55
14 com.microsoft.wlmuser 0x04cd44cb _WlmStartup + 86
15 com.microsoft.Word 0x000a57fb 0xa3000 + 10235
16 com.microsoft.Word 0x000a546b 0xa3000 + 9323
17 com.microsoft.Word 0x000a5367 0xa3000 + 9063
18 com.microsoft.Word 0x000a5346 0xa3000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9367a9ae kevent + 10
1 libdispatch.dylib 0x9a2fdc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9a2fd7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93679c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9988ea55 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x9755a935 +[NSThread sleepForTimeInterval:] + 151
3 com.microsoft.mcp 0x022c84d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x97559448 -[NSThread main] + 45
5 com.apple.Foundation 0x975593cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x998045b7 _pthread_start + 344
7 libsystem_c.dylib 0x997eed4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022c3c08 ecx: 0x025100c4 edx: 0x02510f74
edi: 0x022c3e6e esi: 0xbff5d2a8 ebp: 0xbff5d228 esp: 0xbff5d1f0
ss: 0x00000023 efl: 0x00010202 eip: 0x022c3c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
0xa3000 - 0x1e1cff7 +com.microsoft.Word (14.3.2 - 14.3.2) <F90ED95C-C531-888A-26A9-37DF5EE23316> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2212000 - 0x222bff7 +com.microsoft.mbukernel (14.3.6 - 14.3.6) <A965E3C7-2DF6-7C4A-8EF7-C1DCB5A7E404> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2240000 - 0x227dff3 +com.microsoft.setupui (14.3.6 - 14.3.6) <CD39F3D8-29AE-F8DD-8F59-8009E68E0D6D> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x22bc000 - 0x24f2ff3 +com.microsoft.mcp (14.3.6 - 14.3.6) <5EDB228F-B273-0319-51E9-4BE8FDF5281D> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x25b0000 - 0x2621fe7 +com.microsoft.netlib (14.3.6 - 14.3.6) <81FADFC0-386D-6DA9-54ED-BCBF76267613> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2637000 - 0x26dcfeb +com.microsoft.ole (14.3.6 - 14.3.6) <AEDB708A-012E-F45F-6971-B1C2D0D50BC3> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26ff000 - 0x279effb +com.microsoft.oleautomation (14.3.6 - 14.3.6) <8A148D92-FAE6-3F14-0003-151D728A47D9> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27cd000 - 0x27dafff +com.microsoft.merp (2.2.4 - 2.2.4) <C0BB937A-71C7-3E12-AAA7-3FB370C5003F> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27e5000 - 0x29d9feb +com.microsoft.msxml (14.3.6 - 14.3.6) <0FAE4685-3442-65B6-5E0A-1D459B10F00B> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a48000 - 0x31b2fef +com.microsoft.office (14.3.6 - 14.3.6) <20C3190B-E39D-FE28-37D6-3E952349A629> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x330c000 - 0x419bfef +com.microsoft.officeart (14.3.6 - 14.3.6) <772E5A7C-608B-2915-9F8F-AFD01C0CE74C> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x445b000 - 0x4465ff7 +com.microsoft.oleo (14.3.6 - 14.3.6) <117AB8C5-B700-161D-1325-A6C77B958D36> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x4470000 - 0x4487ff3 +com.microsoft.mathfont (14.3.6 - 14.3.6) <D48803DA-3E83-7C26-CC41-A938E673FFB8> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
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0x980b6000 - 0x980dbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x980dc000 - 0x980e5ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980e6000 - 0x9812aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98139000 - 0x98164ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98165000 - 0x981fcff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x981fd000 - 0x98201ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98202000 - 0x9846fffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98470000 - 0x984a5ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x984a6000 - 0x984cbffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x984cc000 - 0x984fdfff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x984fe000 - 0x98558fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x98559000 - 0x9857dfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9857e000 - 0x9913aff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9913b000 - 0x99183ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9927f000 - 0x99282ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9928d000 - 0x992f1ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x992f2000 - 0x992f9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x992fa000 - 0x99304fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99305000 - 0x9934aff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9934b000 - 0x9978dfff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9978e000 - 0x99795fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99796000 - 0x997e5ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x997e6000 - 0x997edfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x997ee000 - 0x998abfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x998ac000 - 0x998adfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x998ae000 - 0x99916ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99a28000 - 0x99a35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99a36000 - 0x99a3afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99a3b000 - 0x99aeaff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x99aeb000 - 0x99b14ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99b15000 - 0x9a1a1ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a1a2000 - 0x9a208fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9a209000 - 0x9a20afff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x9a20b000 - 0x9a21eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a21f000 - 0x9a22afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a2c9000 - 0x9a2defff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a2df000 - 0x9a2dfffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2e0000 - 0x9a2e2fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a2e3000 - 0x9a2f8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a2f9000 - 0x9a30bff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a688000 - 0x9a68efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 193
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=279.9M resident=100.7M(36%) swapped_out_or_unallocated=179.2M(64%)
Writable regions: Total=119.4M written=4816K(4%) resident=8192K(7%) swapped_out=0K(0%) unallocated=111.4M(93%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 280K
CG image 14.1M
CG shared images 1184K
CoreServices 1464K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=35 3972K
Stack 66.5M
VM_ALLOCATE 16.7M
__DATA 14.0M
__DATA/__OBJC 300K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.8M
__OBJC 3252K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 232.1M
__UNICODE 544K
mapped file 71.7M
shared memory 308K
=========== =======
TOTAL 548.7M
TOTAL, minus reserved VM space 548.7M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Ask on the Microsoft forums, as it's their software you're having problems with:
http://answers.microsoft.com/en-us/mac -
Unable to install MS-Office 2011 Update 14.1.4 on 10.6.8
Hello,
I've got some trouble installing the actual available Update 14.1.4 for my Office 2011-Home and Student Editon.
When I try to install I receive the Error-Message "Office 2011 14.1.4 cannot be installed on this volume. For this Software, Mac-OS Version 10.5.8 or higher is required".
(Similar Problem during install the actual update for also installed Office 2008: "Cannot be installed, Mac OS 10.4.11 or higher...")
I am confused.
In asked at Microsoft "Support" (ha, ha ha ..) and
1st) received a Email containing the Software AppleJack which fixed some minor issues, Installing of the Update still does not work
2nd) received an Email from Microsoft "...cannot help you, there is an error in the Operating System, pls contact Apple."
I am confused again...
The popup "About this Mac" shows the correct version 10.6.8, Update does not find anything to be installed.
This f*cking software from redmond is the only piece of software making some trouble, all other applications wors quite well.
any hints?
My iMac (C2D 2.66, 4 GB RAM, Early 2008) is running under 10.6.8, all available Updates from Apple are installed, there are no hacks, no partitions, no Preview-Versions of Anything ... it is a plain vanilla iMac.
(Sorry 4 bad english, writing from germany...)
Thanks!Hello,
for other people having the same problem:
Just delete die file
/Macintosh HD/System/Library/CoreServices/ServerVersion.plist
and the Install whill work again.
I dont know how this file find the way to my mac.... it's a stand alone system. -
Difficulty in saving document in Microsoft Office 2011 after Yosemite was updated
Is anyone experiencing the same problem as I. When I edit a document in MS office 2011 for Mac and click save us, I get a "shaking" picture of the folders and I cannot type in the new file name right away. Even if I want to cancel the "save as" procedure, it takes a long time before the computer responds. I didn't experience this before I updated with Yosemite and updated my MS Office 2011.
Any suggestions? ThanksOpen Console in Utilities & see if there are any clues or repeating messages when this happens.
And/or... Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions. -
Microsoft Office 2011 won't work with Mountain Lion update
I have an early 2011 version Macbook Pro. Until yesterday I have been running Lion, I updated to Mountain Lion last night and now my Microsoft Office 2011 won't work. Does anyone know how to fix this?
When I try to open any MS Office program or file I get an error message that reads "Microsoft Office cannot open because of a problem. Check with the developer to make sure Microsoft (Outlook, Word etc.) works with this version of OS X you may need to reinstall the application..." the problem is I bought this Mac used and I don't have the disc to reinstall the application. I've gone to the MS Office 2011 Mac website and downloaded a service pack and an update (the only two things available to me) but that still doesn't help. Where would I find the update you are describing?
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