I cannot update Premiere pro on my pc

Hi guys,
I cannot update Premiere Pro on pc!
I'm still stuck on version 8.0...
Anyone has a trick for me?

Are you getting an error or do the updates dont show?
Available updates not listed 

Similar Messages

  • Cannot Start Premiere Pro CC in Windows 8.1

    Hi,
    I cannot start Premiere Pro in Windows 8.1, i can use Premiere Pro in the past without problems...
    I reinstalled but nothing
    I have the lastest version of my graphic card drivers
    ¿Could you help me please?

    >I have the lastest version of my graphic card drivers
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Cannot open Premiere Pro CC [was:need help]

    I cannot open Premiere pro on creative cloud need help

    Hi glaustin,
    Thanks for contacting adobe forums,
    This is could be issue with the Graphics drivers,
    Please try to install the latest drivers for the NVIDIA Quadro K3000M with 2GB GDDR5
    Click here to download the latest Nvidia Drviers.
    Please update if it works or not.
    Thanks
    Sandee

  • Error code U44M1P34 when trying to update Premiere Pro and After Effects- tried everything, nothing works

    I am out of ideas here. I had several program installed for months with no issues. Every update was fine. I haven't moved any installations or changed configurations, etc. I have probably a dozen CC apps installed or more.
    Then out of nowhere, I start getting an error U44M1P34 when trying to update Premiere Pro. After Effects updates give me a similar error.
    1. Tried uninstalling these apps, then restarting, then installing again, but no luck. It tells me that installation was successful, but an update failed.
    2. I tried clearing all temp files, etc. No luck.
    3. I uninstalled EVERYTHING Adobe related on my computer. Restarted. Ran the Cleaner tool as admin. Restarted. Installed Creative Cloud then tried to install Premiere Pro. Same problem.
    So after all that, including putting my work on hold so I can uninstall everything from my machine and try all this junk, it still gives me an error. I can't update those two programs, and maybe more(hard to say since some programs haven't had updates since this started, so it might be worse than just those two).
    I was able to install programs like Fireworks and Muse without issue since these problems started.
    I've pretty much read every post of every thread where this error message is at. I've looked at my log files, but don't see anything fatal(please tell me what I'm supposed to be looking for as the instructions given are vague at best).
    I just need to get this stuff installed and updated. Any ideas? Since I've literally removed Adobe's presence from my computer, then started from scratch, what else is there to try? I haven't moved ANYTHING to another drive or partition. Everything is in the same place it was since 10 months ago when I started CC.
    I'm running Windows 8.1 Update 1 64-bit. 16GB RAM, hundreds of GB of HD space remaining. Geforce GTX760m (also have the Intel 4600 integrated graphics, for whatever that's worth).
    I've run both PP and AE  just fine, and they even run fine without the update. But I WANT to update them.
    Ideas or thoughts are appreciated. Thanks.
    Brent

    Well, the Adobe rep hasn't called me yet.
    The good news though is that it's no longer an issue. Since the 2014 versions of the Adobe CC apps were released today, I was able to install/update just fine. So it was something with the previous update that was broken, or something like that.
    FWIW, the new 2014 editions are fantastic so far. Some great improvements that I'm happy with. I just wonder whether this update issue will rear it's ugly head again with a later revision?
    Time will tell. Thanks for the help regardless!
    Brent

  • Can't update Premiere Pro CS5.5.2?

    When I attempt to update Premiere Pro CS 5.5.2 by clicking Help, and then Updates, I get an all-black/dark gray pop-up screen that says Adobe null at the top left, with a blue loading bar - and that's it.
    I am currently using CS 5.5.2
    Windows 7
    I checked my Symantec Endpoint Firewall and ensured that all Adobe programs are allowed, and not blocked. Then I restarted my computer, and first verified that all Adobe programs are allowed access, and then I attempted again to update Premiere Pro, and I still encountered the Adobe null error pop-upscreen.
    How can I get this program to update? I want to be sure and have the most recent codecs and etc.
    Please advise. Thanks in advance.
    Here is a screen shot image of the pop-up error screen:

    Hi John,
    Thanks for your response. However, from the link you provided, it looks like CS 6.0.5 is the most recent CS version.
    So I once again tried to update to CS 6.0.5, and I unfortunately get the same Adobe null pop-up screen I reported in my original post here.
    Screen shot image from the link you provided at http://www.adobe.com/support/downloads/product.jsp?product=98&platform=Windows

  • Update Premiere Pro CC

    When I try to update Premiere Pro CC it immediately goes to 50% and then fails.

    Kindly try to update the patches manually from the link: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html.
    Follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Sorry, we've tried to update Premiere Pro cc 2014 but the update failed. Now the option Retry doesn't work. There is other options to solve the problem? Now premiere don't start at all. Thank you in adva

    Sorry, we've tried to update Premiere Pro cc 2014 but the update failed. Now the option Retry doesn't work. There is other options to solve the problem? Now premiere don't start at all. Thank you in adva

    Use the Adobe Cleaner Tool:
    https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I cannot buy premiere pro cs6

    For some reason, I cannot buy premiere pro cs6. And I'm not really sure why. Did adobe stop to distribute their cs6s products? or did I do something wrong?

    Since you haven't told us a single thing about what you've tried or where you looked, it's kind of hard to tell if you did something wrong.
    I went to Adobe.com, clicked the Search button, and typed Premiere CS6. Two clicks later, I was here: Creative Suite 6.

  • Cannot download premiere pro cc trail

    I have registered Adobe member already, but I cannot download premiere pro trail (30 days).
    Could you please recommend how to download this trial programme?
    Thank you

    Hi
    You are using Windows 32 Bit OS and Premiere Pro CC is a 64 bit application that is the reason Premiere Pro CC is not listed in the apps list
    Please upgrade the OS to 64bit and then try to download Premiere Pro CC.
    Thanks.

  • Cannot download Premiere Pro via the Cloud [was: downloading]

    I cannot download premiere pro through creative cloud, although i have downloaded other applications

    Did you have Premiere Pro previously installed? Do you get any error messages? You can try to re-install after using the CS Cleaner tool. You might deactivate before using the tool.
    http://www.adobe.com/support/contact/cscleanertool.html

  • I cant update Premiere Pro CC on Adobe Creative Cloud. Im getting impatient. Please help me.

    I cant update Premiere Pro CC on Adobe Creative Cloud. Im getting impatient. Please help me.

    A few customers reported a similar problem in this thread: http://forums.adobe.com/message/5847024#5847024.
    They reported getting an update error: U44M1P7. Are you getting the same error? Some other error?
    One of them reported that the cleaner tool here resolved his problems: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Updated Premiere Pro Help, and an update on my role

    I just updated Premiere Pro Help, and now I'm in Technical Support:
    http://bit.ly/bQ9eQO
    In my new role, my job is to provide "online, one-to-many" technical support for Adobe's professional video products. In other words, I'm supposed to spend even more time helping out on forums like this one.
    So, howdy.

    > Could the help files have an indicator in the filename to show which
    is the most current.
    eg  premierepro_CS5_help_july2010  (or
    vers001)
    Putting a date in the file name of the PDF document would cause some problems, since we need to link to the files in a consistent way. But there is a date in the footer of each page other than the cover page.
    Of course, the HTML version on the Web is always up to date. When talking with someone online, I always just include a link.

  • Cannot move Premiere Pro CC!

    Can someone help me please?
    I am using premiere pro and everything was fine today but now when i open it, it opens at the bottom of the screen and i cannot select it or move it its really strange.
    Can someone please help me sort this out,
    I have updated to the newest version, it actually started happening after i updated.
    I am running Windows 8.1 Update 1
    Thanks

    240GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
    3TB 3.5" SATA-III 6GB/s HDD 7200RPM 64MB CACHE

  • Unable to update Premiere Pro 2014.0 to 2014.1 - Creative Cloud says it's 'up to date' (Mac - Yosemite)

    I have a creative cloud subscription and two computers. One at the office, and one at home.
    I started a project at the office and wanted to finish it at home. But Premiere Pro won't open the project at home because it says it was created with a higher version of the app. But it says I have the latest version.
    When I go to 'About Premiere' menu, it says I have version 2014.0, but at the office says 2014.1. I've tried logging out form CC, restarting the imac and logging in back. I've tried uninstalling every adobe app and reinstalling, but each time I get the 2014.0 version installed.
    Please help. Thank you in advance.
    Cheers.

    it's not the same problem but has the same solution.
    but if that solution fails, update manually:  http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

  • Cannot update Acrobat Pro

    Hi,
    When I try to update Acrobat Pro to the newest minor version (9.3.3), I cannot complete the operation due to a dialog box that appears in the background, and cannot be moved to the foreground. To complete the operation I should click a button in this dialog box, but it is impossible and I must force-quit the updater.
    This bug was already in the previous version of Acrobat, and despite I and others reported it, it is still there. Maybe someone knows how to solve the problem without waiting for a fix?
    Paolo
    As you see, the lower dialog box stays in the background (and cannot be moved forward).

    I'm having a similar problem.  I did check in Adobe support and could find nothing related to my issue.  In Fact, several support search responses directed me to this forum.
    When I try to update, at some point in the repair I get a dialogue box that is titled "Repair Setup."  It just sits there, won't go away won't let me check or uncheck anything in the box or move it.  From this discussion I got the suggestion and tried running the repair command under the help menu.  This at least lets me check of uncheck the checkbox and click cancel or continue.  This box asks whether I want or don't want the Acrobat plug-in in Safari.  I definitely don't want it there.  When I uncheck the box it says it has removed it, but the dialogue box stays in place in the center of my screen until I reboot the computer.  If I re-run repair Acrobat, it once again lets me check or uncheck and tell it to cancel or continue.  So, I tried telling it it could install the plug-in.  It then told me I had to quit Safari.  So, I quit Safari and tried again, but it keeps telling me I have to quit Safari even though I have already quit Safari.
    This is hugely frustrating.  It makes me want to make sure I never try to upgrade Acrobat again.
    Any suggestions?
    Thanks,
    --Kenoli

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