I cannot update software on my iPhone. I am missing the Download and Install option. Could someone please help?

Please help. I cannot update the software on my iPhone c.
I go onto software update but the Download and Install options is not there.
I have tried deleting apps to make space so this doesn't appear to be the issue.

iOS 8.1.3 is the latest version. There's nothing to download.

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HT4972 I have an iphone 4s and it's telling me that there is a software update available to iOS 6. When I got to "settings" on my phone, the "download and install" tab is not highlited and I can't click on it to get the update.

I have an iphone 4s. I have an alert that there is a software update available to iOS 6. When I got to the settings tab, the "download and install" button is not highlited and I can't click on it. Below that, it says that this update requires a Wi-Fi network connection to download. So I connected my phone to my computer and tried to update throug itunes. When I clicked the update tab on itunes on my laptop, an alert pops up that says I need to be connected to the internet for th update to take place. I am confused because I am connected to the internet, but for some reason the connection is not being recognized when I try to update.
I am using a Gateway laptop and my internet connection is a verizon 4g device that I plug into a USB port. I feel like this should be so simple but have not been able to figure it out even when I called Apple and spoke to a rep...help!

In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

HT1222 Why my iphone 5 still cannot install this update? I've clicked the download and install button but it do nothing, im using wifi and the baterry is 100% but still, it do nothing when i've clicked! Help!

Why my iphone 5 still cannot install this update? I've clicked the download and install button but it do nothing, im using wifi and the baterry is 100% but still, it do nothing when i've clicked! Help!

Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears. After the phone restarts, try updating again.

TS3694 Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"

http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue.

Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You

Hi, I updated my iPhone 5 to 6.1.3 ,and I'm trying to update my apps but it asking me to sign in to the billing information. So could you please help me . Thank You

Take the SIM out and reseat it. Was your phone jailbroken or unooficially unlocked? If so then when you upgraded the phone locked again to the original carrier. If that is the case you need a SIM from that carrier to use the phone or you could contact that carrier and have them unlock it for you

HT202157 I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? coz i don't have the mini usb cable

I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? coz i don't have the mini usb cable

No, if you have that picture it means the update went wrong and you need to restore via iTunes.
AC

I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip completing the downloading and instais ? because i don't have the mini usb cable

I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? because i don't have the mini usb cable

No, if you have that picture it means the update went wrong and you need to restore via iTunes.
AC

I wen to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?

i went to update my ipad to the iOS7, but then it went into recovery and wont restore, can someone please help me figure out how to restore it?

Follow step 1 to step 3 very closely.
http://support.apple.com/kb/HT1808

HT1766 Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Hi there, could someone please help me, i didnt have my icloud on before my iphone 4s broke. I have always used iTunes and everything was backed up on there and now im finding it hard to restore my phone with contacts, photos etc.

Dear Tylerkeefe,
Good morning. Getting notifications that you are close to exceeding your allowance can certainly be alarming. It would be my pleasure to help put your mind at ease.
I understand you are not streaming movies, music, etc. Which these features will use a lot of data. Are you using the Mobile Hotspot on your phone. This may also cause you to exceed your data allowance quickly if you do not power if off after you are done using the feature. To turn off mobile hostpot tap settings>general>personal hotspot>off. Do you have any third party applications that you have installed that may be running a lot of data?
To ensure applications are not consistently running in the background do the following press the menu button at the bottom of your phone twice. All the open apps will then appear. Select and hold the bottom of the screen. A minus sign will then appear in the top left of each app. Select each minus sign to close out the application.
I hope the information given will help clarify what is using a lot of data on your phone. Should you have further questions or concerns, please feel free to reach out to us.
Thank You,
MichelleS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

I have an iphone 4s ios 6 never locked and i cant activate it please help me

i have an iphone 4s ios 6 never locked and i cant activate it please help me

No I cant do that as soon as I disconnect the usb plug it goes blank and when I connect it to my pc it doesn't light up so I assume it wont take a charge from my pc. When its charging from the plug and lights up it wont let me do anything it just says connect to ITunes and configure in all languages so at least its teaching me new languages lol :-]

I am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!

i am having bugs with the ios 5, after it got the update it is unable to make outgoing calls. in-place the incoming and outgoing texts are working please help me asap...!

Sometimes and this is network dependant if they suspect the phone to be lost or stolen as in this case with change of Sim card and provider then the origonal network can and some will block the phone untill you have rang them and proven it's not the case or if you have bough this 2nd hand then the origonal seller may have stopped paying the contract bill and thus the phone is blocked

My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

My screen won't work, i have tried turning it off but i cant swipe the power down button because my screen doesnt work. I have only had my iphone 4s for one day and this has happened, someone please help me.

Did the trick! Not sure what I did to cause the screen to go numb, but this worked perfectly!!! I cleaned the screen and must have inadvertently selected something that locked the screen. This perfect solution kept me from having to run to the Apple Store. Many thanks.

My iPhone 4s refuses to play sound when the headphones are not in. When the headphones are in however, it works perfectly fine! This is most annoying, could someone please help me :)

My iPhone 4s refuses to play sound when the headphones are not in. When the headphones are in however, it works perfectly fine! This is most annoying, could someone please help me I have not dropped it and it has not been in any contact with liquid.

I just tried both of those things and to no avail. Here are some pictures if that will help

Could someone please help me, I bought my daughter an iphone 4s for my daughters birthday yesterday and set it up for her so she could use it straight away, now we share emails, facetime and when i download an app she gets it too,

Could someone please help me, I bought my daughter an iphone 4s for her birthday yesterday and I set it up for her so she could use it straight away, now we share emails, facetime and when i download an app she gets it too, very annoying for us both.

you can use the same apple id for purchasing apps and music if you want, but turn off automatic downloads. it may be better to have separate ones, but if you want the same app you'd have to pay twice. that's something you'll have to think about. for all the other stuff like facetime and messages and icloud you need to have separate icloud id's. see the apple link below.
http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US

HT4623 i just update software in my iphone 3gs but at the end its not activating my iphone

i have updated software in my iphone 3gs by plugging wire with my laptop but at the end its not activating so, i just want to know how can i activate software update 6.1.2 on my iphone 3gs

Your iPhone was not officially unlocked and has now relocked to the original cell carrier. Call AppleCare, give them the model and serial number of your iPhone and find out which cell carrier it is locked with. Next contact that cell carrier and see what their unlock process is and if you qualify.

I cannot update software on my iPhone. I am missing the Download and Install option. Could someone please help?

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