I cannot update software on my new mac air

why is that? plus, when I connect my iphone 5, it says on the mac that I should download a 10.7 itunes or later version....???

You need to download iTunes 11.0.1. Open iTunes, no iPhone attached, check for software update and follow the instructions.

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I have a new mac air, updated the software, have downloaded Pages & Numbers but cannot read .wps documents received from friends.... wps docs are from Microsoft Works word processor.

I have a new Mac Air, updated the software, downloaded Pages & Numbers but cannot open .wps documents from friends. .wps is the format used by Microsoft Works word processor. Can anyone open .wps on Lion?

Only MsWorks opens .wps on the PC, what chance has Mac OSX got?
http://www.microsoft.com/download/en/details.aspx?id=12
To convert them to something readable.
Peter

I tried restoring my Ipad 2 and when it was trying to update the new software, this thing pops up saying an error has occured cannot update software. My ipad is still stuck on the apple logo.

I tried restoring my ipad 2 and when its trying to extract the new software this pop up appears on the screen and says ERROR: cannot update software or something. My ipad still doesnt return to the home screen. It's still stuck on the apple logo. I only had this for a year. Is it broken?

If your ipad had no problems before, then it is your computer then may fail you. Try to restart computer and ipad.Try to disable antiviruses. If that happens again and you have apple store close by you can set up appointment, or try another computer.

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

I cannot use Quicken on my new MacBook Air (Mac OS X Lion 10.7.2) Any suggestions? I love Quicken and it takes care of all my financial needs.

You can wait for Quicken to update (supposedly in the works) or you can switch to another application such as Quicken Essentials or another application of which there are several you will find at MacUpdate or CNET Downloads.
Otherwise you'll need to return your MBA and buy a slightly older model Mac that still runs Snow Leopard. Lion will not run any PPC-only applications such as Qucken or MS Office 2004.

Cannot update software because of forgotten code

I cannot update software without my code to do so. Does anyone know how to retrieve this? Or do anyone have a solution?

I'm using a MacBook Pro 13". My operating system is OS X 10.8.2.
I want to update Adope. The problem occurs when I have to type in the Mac administration password. I have to do so in order to accept that the program can be installed on my Mac. I have tried everything, but it seems as if my code doesn't really work. It keeps denying although i'm almost certain that it is the correct password.
Do you understand what i mean? Not sure that I explained it well.. :s
Are there any way to retrieve my code without erasing everything on my MacBook (I've lost my installation CD) or are there any way around the code and installing Adope?
Thank you for your answer and willingness to help me. I really do appreciate it!

Due to slow internet connection, I cannot update my iphoe to new version 5. Is there any shortcut

Due to slow internet connection, I cannot update my iphoe to new version 5. Is there any shortcut where I can update my iphone to new version quickly

If your computer's connection is slow then you can update your iOS from your phone.
Find a free, strong Wi-Fi network.
Go to Settings>General>Software Update>choose option "Download and Install"
Benefit: if you update phone through this method the actual download size will be only 30 to 50 MB only! and it works fine! if you try to download iOS from iTunes it will goes around 800MB.

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help

I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion. I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air. iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format." Then it says, "to import an iTunes playlist, File > Library > Import Playlist". Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion! "you need to copy that file to your new computer..." Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export. Should I instead email a copy to myself (thats what applecare suggested)? Copy it to and from a thumb drive? But then place the file where? And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)? Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

I purchased a new Mac Air. I try to update apps and I get this:This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. They do not show up in 'Purchases'.

I can't update iMovie, Garage Band, Numbers, Pages, Keynote, and iPhoto. on my new Mac Air. 11". I had hoped when I updated to OS X Yosemite that would solve the problem. It didn't. I get this: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. I went to the app store, as was suggested in someone else's post, using the only ID I've ever had, and went to the purchases tab, to "accept" the apps. That didn't work, because they weren't there to 'accept'. They did come with my purchase, however. Please advise.

It appears Best Buy is up to their old tricks of palming off returned units as new. Take it back for a complete refund of your money. If they give you any static escalate your problem to management immediately.

I recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ? or can you run both versions on OS10.9.5 ?

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

I recently got new mac air and transfered my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record shows its recieving sound from software inst. but no sound. I checked audio preferences OK

i recently got new mac air and transferred my old version garageband projects now when I open them in 10.0.2 I can add new tracks but then nothing can record, shows its receiving sound from software inst. but no sound. I checked audio preferences and they are set as they should be. I tried it in all the other older projects and same issue anyone have any experience like this very frustrating. Can one download old version still ?
thanks,

Ok, either my question was too long or nobody seems to have an answer. Sad, either way
Here's something I found out in the meantime, maybe this is interesting for somebody or maybe - problem's not totally solved - enough info for any of you to give me further advice.
When I start Logic Core Audio driver de-activated, I can open old songs. Then I save them in a new folder with all audio files and a new name. And I remove all EXS24 instruments as well as the Space Designer. I quit Logic, re-open with Core Audio activated and I can open the song.
Problem no.1: EXS24 instruments don't find the appropriate samples, but EXSMananger Pro did help me with this. Same problem with Space Designer, which doesn't find the impulse responses, connected to a certain preset.
Two questions, every idea would be great!
- Is there any way to teach Space Designer Presets where to look for impulse respones. I can load IR samples directly and create a new preset, but I can't use my old ones.
- Is it possible to install Logic from scratch over an existing version? Or how should I de-install everything connected with Logic and then install a fresh version from CD?
Thank you again,
Joern

I need to re activate CS 4 Creative suite, normally I got a challenge code by telephone, and the software worked. Now it's impossible to speak someone by telephone, how can I activate my software on my new mac? I need a challenge code because it is an upg

I need to re activate CS 4 Creative suite, normally I got a challenge code by telephone, and the software worked. Now it's impossible to speak someone by telephone, how can I activate my software on my new mac? I need a challenge code because it is an upgrade version.

Try serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I have a students excel package intalled on my Mac Book - can I also install this software on my new mac mini - do I need another license or can I populate two machines?

I have a students excel package intalled on my Mac Book - can I also install this software on my new mac mini - do I need another license or can I populate two machines?

Normally Microsft allows the installation of their programs, except Operating Systems, to be installed on a desktop and notebook at the same time as long as both system are used exclusively by the same person and Not at the same time.
So this should also be true for MS Office for Mac. The only way to tell is to install it on the Mini and then use the same key to activate it. If the activation goes through you are fine. But if you run both system at the same time do not open any of the Office programs on both system at the same time. That may trigger MS to disallow one of the activations.
MS Office for both Mac and Windows checks the local network and logs into the MS activation site everytime one of the apps is started to check current activation and to check if you have it running on more then one computer on your local network using the same key.

I want to install Photoshop/bridge on a new Mac. Can I transfer these apps from my old mac? Can I get an update installed on my new Mac?

I want to install Photoshop/bridge on a new Mac. Can I transfer these apps from my old mac? Or can I get an update installed on my new Mac?

Do not transfer. Install using installation files. If you need to you can download most older applications thru the following page...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

My phone is full and cannot update software. What to do

my phone is full and cannot update software. What to do? What software can I get rid of? Can I delete Contacts I only use on my computer?
Since pictures fill up a lot of space and I have them on my computer should I delete most of them from my phone?

Stronglady77 wrote:
what difference does it make if I update my iphone via my computer or through the iphone itself? How does that effect the available space problem?
When you update over the air, the file is downloaded, then expanded on your phone...you need free space to do that. When you update using iTunes, the file is downloaded/expanded on your computer, then applied to your phone. That's the difference.
Either start deleting stuff...or update on your computer.

Is antivirus necessary on the new Mac Air, need reassurance.

Is an antivirus necessary on the new Mac Air, I need to be sure!

mastertaster wrote:
Is an antivirus necessary on the new Mac Air, I need to be sure!
If you are using OS X as indicated in your profile, you already have it.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it updated with software updates from Apple.
A much better question to ask is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

I cannot update software on my new mac air

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